Weeks Service Company

Joseph B.

I want to pay a compliment to Weeks Service Company. My AC went out late yesterday. I called Weeks and even though they were overbooked they worked me in, when I explained I had 4 small kids and only one unit.

The tech arrived late in the evening, he looked tired but was friendly and had a good attitude. He put some covers over his shoes before coming into my home. After checking out my unit he gave me a price to repair and I gave him the OK. About 45 minutes later I noticed cool air blowing from my vents.

When the technician came back with the bill it was about $40 less than what he quoted.

I will be using Weeks from now on and will recommend to others!!

Seliena C.

Shady Crooks!! We began using weeks simply because we saw the truck in our neighborhood and the service man said they offer a seasonal maintenance program.

Our A/C is very old but has been faithful. Had service/check up a few months ago. They guy kept saying we needed to buy a new system. This weekend our system stopped cooling. Had them come, filled with freon for almost $500 and the sales man (service man) told everyone of age that we should buy a new system. Only $8700 and they did payments with no interest for 6 months, or we could replace the coil for $2700 to stop the leak. I told him we were waiting. He said ""your AC will NOT last the summer!"" So we decided it was expensive and to get several quotes... Next day, different company, guy comes down with photos. Weeks man left the cap loose on the freon, ensuring it would not last!! AND we can replace the system for less than $5000. Unethical, criminals!!!

Shawn S.

I contacted Weeks for issues with my breakers tripping. Of course when the technician shows up I can't get them to trip. The technician diagnosed my breakers and said they are arc fault breakers and need to be reset. He did that and thought this would correct the problem but did mention that if it continues to call and they would schedule someone to come back immediately. The next day I began having the same issues with several breakers tripping. I called Weeks again and Travis came the same day. He apologized that I was still having the issue and ask several questions to better help him understand why this was happening. He checked everything inside my house then outside. He found the issue inside the main breaker box outside. He was very professional and courteous. I highly recommend their services!

D G.

My experience with weeks is similar to other negative reviews. I always feel like they've sent a sales person, because the first words out of their mouth is you need to buy a new unit. When we called another company, they replaced the parts that were broken for a fraction of what the new unit would have cost.

Jean F.

I contacted Weeks for rewiring the electric in a building. Travis was very professional and gave me a quote. They completed all of the work quickly and focused on high quality service. I feel confident that I chose the right company for this job and recommend them without reservation.

Jennifer B.

Love these folks! Always so responsive. We've used them for years but had our first 'emergency' this weekend. A/c went out. We called first thing when they opened, 7:30. They said someone would be here between 8:30 and 9. Tony arrived at 8:30 and had us squared away before 10 a.m.!

Chuck J.

A/C stopped cooling on a 5 year old Trane unit. What happened to ""It's hard to stop a Trane""? Called Weeks. Guy came out and told me there was a leak that couldn't be repaired. He said my unit was no longer covered under warranty based on him looking up the serial numbers, and I could either replace the entire coil for $2,700 with a 1 year warranty. Or... replace the entire unit for $4,000 with a 10 year warranty! I called the folks who installed the unit originally 5 years ago (which I should have done in the first place), and they said it's all still covered under warranty - parts and labor. There will be no charge to replace the coil. Weeks doesn't send out technicians to assess the problem. They send out sales people to tell you you need to buy their product. Luckily I had the good sense to call the original installers and not just take Weeks at their word about the warrranty. I'll never use Weeks again. And I will certainly never recommend them to anyone else to use. Let the buyer beware!

Kevin E.

Too big, treated me like a number...expensive...couldn't deal with the hounding for services not needed

John N.

Called 1-Hour Heating and AC for inspection repair advice. They estimated almost $3000 to replace coils and install french drain for secondary overflow. Called Weeks for second opinion. The service professional blew out the overflow lines, cleaned the coils, and said that was all that needed to be done to the unit. Total cost about $150. Yes, that is One Hundred and Fifty dollars. I will always call Weeks from now on.

Brett H.

We have been doing business with weeks service for over 10 years never had any problems. Air conditioning unit went out this past Saturday. You can imagine the level of stress weekend house, full of guests and the ac is out in July. Weeks technician Mark had our unit up and cooling within 4 hours of our phone call.
Thanks