Village Plumbing, Air & Electric

Eric W.

Update: Shortly after I wrote my last review, someone from Village contacted me to apologize and to try to dispatch a plumber to me as soon as they could (Thank you, Yelp!). Unfortunately, the earliest they could send someone out would have been that afternoon, which was too late for the water shut-off.

Since they did seem sincere and genuinely apologetic about what had happened, I decided to give them a second chance, getting another water shut off and appointment scheduled this morning. I got confirmation via a Yelp message that the plumber would be there well before 9AM, and sure enough, he was here well ahead of schedule today.

As for the service itself, Abel was great. He was able to find the problem, a corroded galvanized hot water pipe, fairly quickly and even tried to argue on my behalf that the pipe should be considered a common pipe and complex maintenance's responsibility. No dice, but I appreciated the effort and agreed with the points that he was making. He was then able to replace it with a new PEX pipe and hook up the supply valves.

Price seemed to be on the higher end, but plumbing always tends to be pricey. Abel is the man and deserves a 5/5, but it's annoying still to have had to take a second morning off because nobody showed up the first time.

Saundra H.

We have used Village Plumbing for all our a/C and plumbing needs since we bought out vintage 1926 home 12 years ago. This most recent work done by Scott was excellent as usual. He even crawled under our house to try to fix ductwork. I say try because he literally couldn't crawl over or under the beams under the house. He installed a new thermostat that we supplied, inspected our two units and installed two surge protectors.

We wil continue to call on Village Plumbing for all our service needs.

John D.

Way too high in pricing. I had a backed up sink and they wanted 291.00 to fix it but they never told me the price before they arrived. It took them 15 minutes to fix the problem.

No parts just labor.

Stay away.

Diana Y.

Called this company for emergency service since they say they are 24hr. they said they would be out in the morning. Ok, fine we will wait. They came out in the morning without calling, when he left he said he would come back to do the repair. They never came back, never called, tried calling them 3 times with no answer. Hired someone else.

Cohen C.

I cannot say enough nice things about Scott at Village Plumbing. I am so glad that I bought a service plan from them. They are prompt, reliable, honest, and efficient. Scott is fantastic! He showed me everything he was doing to my air-conditioner and explained it all to me. He told me how much things would cost as he went along. I I am not only a satisfied customer, but now I feel like an informed consumer. I spoke with Blanca on the phone a few times and she's terrific!so courteous! Thank you, Village Plumbing! I'll never call anyone else!

Angela M.

I stopped using Village plumbing a few years back because I wasn't pleased with the techs they sent out but this call was for our AC unit and the tech Goeff was excellent and the team that installed the new unit could not have been nicer and were very professional. May consider calling them for plumbing issues in the future. The lady that I scheduled with was excellent and I had to call her after they left for an additional question and she quickly got an answer for me.

Wayne F.

I don't do social media, but this needs to be said---Village Plumbing is the most over priced and unprofessional company I have ever encountered. I inherited them since I was out of town when a leak arose and my yard man called them. They dug a trench 18 inches deep and five feet long, replaced a five foot section of PVC with a copper pipe and replaced a cut off valve---$200 worth of material and less than four hours of one mans time. They billed me over $3,000, when I questioned the bill they reduced it to $2,350, still four times any reasonable plumbers rates. Do your self a favor and avoid them at all costs--also warn your friends and family. They are predators!!

Fred B.

I recently engaged Village to complete a complex and expensive drain line repair. I won't get into the gruesume specifics of my situation, but as a former executive in a high touch customer service business, it's about how you handle ""service recovery'. I can attest that Village Plumbing stands 100% behind their service guarantee. They were sincerely concerned about my perception of their service, and accommodating to assure my ultimate satisfaction. They were also willing to listen to my suggestions on how I felt their service could have been better delivered. Drain line repairs are never fun, but I will use them again for other plumbing issues knowing that they value their customers and willing to stand behind their service guarantee.

Ro G.

Absolute great and timely service. Geoff was courteous, extremely knowledgeable and thorough. We needed some parts for our AC and he arranged for them to be installed in our needed time frame. I love Village Plumbing and Home Services and will use them exclusively from here on out.

Alex K.

This was the worst A/C company I ever dealt with. During a recent A/C coil exchange the repairmen did significant damage to the house. The repairmen were rude and stupid and l ft the house filthy. Consumer beware of this company!