Village Plumbing, Air & Electric

Wendell B.

Do not use Village Plumbing. My experience with this company was terrible. When there was a problem, I had to leave message and no one responses. During this period in my life, relationships are important. It seems this company has no interest in responding to the little man. Use them at your own risk! I simply don't want others to be taken by Village Plumbing.

Spencer C.

With our house passing the 20+ year mark problems are starting to pop up. For leaks and plumbing issues I called Village. They sent out Jeremy Burks and Noah Ramirez. Both gentlemen went above and beyond checking each of my concerns. They explained each item to me and what it would take to repair it. Very knowledgeable and great customer service!

Daisy P.

I need a AC inspection of my new home and was able to schedule an appointment with them the same week. Moises is super knowledgeable and patient. He collaborated with their office team to verify the years of my AC and gave me a detail walkthrough of their VPP membership plan. He noticed the AC doesn't have enough refrigerant and helped me added. Highly recommend getting a monthly (14.99/29.99)or annual (149/299)membership to take care of both HVAC and plumbing inspections year round. You also get 10-15% discount for later work if you are a member.

Benjamin Y.

Had two mixed experiences with this company. First time my AC went out without warning. They figured it was a capacitor issue and replaced the capacitor - albeit with a very high upcharge (my home warranty company was shocked they were charging me $400 just to replace a capacitor). Additionally, they were very late to the appointment - although I couldn't blame the tech for doing a thorough job with the previous client, I didn't have anyone come until 4 hours after my appointment window.

The second time, my AC drain line apparently became clogged and tripped my float switch. They sent out a tech to snake the line, but again with a very high charge of more than $250. They didn't offer a warranty for the service. Well about a month after that service, the drain line clogged again and I ended up having to hire another company to do it again (it's now lasted 9 months without issue).

All in all, I had two mixed experiences, and get the sense that the company seems to be more focused on making money than solving issues. The only plus is that they are available at nearly all times, but based on the low quality and high cost of their services I would not recommend for AC issues

Beverly B.

Mr. Jeremy came out to check on problem with toilet. He explained to me the situation and what we needed to do to fix it. He explains in a very professional and simple way for my understanding. This is his second time coming to service and both times he was amazingly nice and professional. I hope I get him anytime I call Village plumbing. I can understand him being an asset to the company.
Beverly Burgess

Rajesh C.

I rarely post a review but am doing so so that folks don't get taken for a ride. I requested a water heater repair service call and got a sales call instead.

The moment the tech came to my house, he was positioning for a sale of a new water heater. My heater is about 12 years and without even taking a look at what might be causing an issue with its functioning, the tech starts concluding that we will likely need a new water heater. He spends the next 20 mins wasting my time with a litany of things that might be wrong and ends up quoting $800 for potential repair and $8000 for a new tankless water heater. Village walks away with their service fee for pretty much giving me the above quotes.

I get another plumber to come and do a thorough cleaning of the water heater and lo and behold it starts working just fine. Cost me $200.

I imagine the incentives are just not aligned to service but to sell. So, customers do beware.

Carol O.

Word to the wise DO NOT USE THIS BUSINESS .We have a policy with these folks whereby they provide annual checks on our system.They came out to check our plumbing HVAC and AC. They recommended that we get a new hot water heater however they broke our AC, then sent a kid who spent 3.5 hours sitting in my den; finally I suggested that he phone a supervisor which he did. That person came, told us to call the folks who installed since the units are under warranty and left. They broke it, can't fix it, wasted our time and money and oh by the way wanted to upsell another service policy.This business has been sold they are no longer a women owned business and they are not on Kirby .Additionally they are horrible.it is two days later, hot like Hades and we still don't have AC.

Robert V.

Recently got a quote from here for plumbing work that needed to be done for our kitchen/bathroom remodel. The guy that came out was nice and courteous but was saying we needed ""all new this""/""all new that"" and quoted us at over $5K.....however, we got a 2nd quote from another company for the same exact work that was required and they quoted us at only $1200! Needless to say, be wary of the quotes you receive from these people. They will try and charge you for stuff you don't need and rip you off. Be sure to get other quotes before going with Village!

Clive M.

Five stars for the plumber/technician. One star for the company. The tech did an awesome job of unclogging a shower drain that another plumber said couldn't be unclogged. However, the prices they quoted for many of the small issues that needed fixing were out of sync with the parts and amount of time required; hundreds of dollars for repairs that would take just a few minutes and less than $20 in materials. Therefore, I decided only to have the shower drain unclogged.

Kim F.

Dennis & Leo were the kindest guys! Seriously- they were probably the nicest repairmen I have ever worked with and soooo fast!!!!

Thank you to this dynamic duo for changing out my hot water heater in less than 3 hours start to finish!

5 stars!!