Trinity Home Services
Company Overview
As the foremost provider of electrical, HVAC, and generator services in the greater New Orleans area, Trinity Home Services excels in delivering quality. Our mission is to enhance your safety, restore your comfort, and provide security with our wide array of services. Having spent more than 15 years in the industry, we have honed our skills, positioning Trinity Home Services as the top choice for your safety (electrical), comfort (HVAC), and security (generators). Our track record speaks volumes, consistently showcasing our commitment to quality service and professional installations in the electrical and HVAC sectors throughout the greater New Orleans area. As the business owner, I realized that I thrive on meeting customers face-to-face, nurturing long-term relationships, and ensuring accountability on every task.
Business Services
- Electric inspection
- Electric installation or replacement
- Electric panel installation
- Electric panel repair
- Electric repair
- Wire installation
- Wire repair
- Generator installation
- Light fixture installation
- Light fixture repair
- Outlet installation
- Outlet repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

HIGHLY RECOMMEND! My AC completely stopped running and after an unsuccessful attempt with another company.. I found Trinity Home Services and called them. I spoke with Gretchen, who was a complete delight to speak with and she was able to have an appointment for me first thing the next morning on a Saturday. Ciro, the owner, arrived right at 8am and thoroughly checked ALL the AC components. He had my AC up and running in less than an hour!! I've always been cautious when dealing with AC/Electrical companies, but this company ranks #1 in my book! The people are great and I couldn't be happier with the experience I had. Honest and reasonable pricing, excellent customer service and very professional! Seriously, best people and company I've encountered in this field!

RUN don't walk away from this company.
My situation the AC was not keeping the house as cool as I like it ie set at 70 would get up to 75. So this wasn't an emergency call and I told them that from the get go. I talked with Gretchen (wonderful person) and set up a time and a day for them to come out, $49 inspection/service call. After greeting the owner Cero and a technician at the door I showed them my out side unit and with in 30 seconds the technician seen a little leak. And it would make sense that it was a little leak because the unit was only 6 months old. So it took it that long to start giving me an issue.
Cero took me in side tried selling me on pulling out my coil and cleaning it.(He never even seen my coil to say it was dirty) Told me after they were done with the leak and 3 pounds of 410-A and to put a UV dye (Yellow Jacket dye less than $20 each) in the system to check for other leaks today would be $750. I thought it was high but hey they are here and the technician already started the repairs so I thought.So I paid him. I won't even talk about the issues they had with the dye or the $100 he said he would give me back because of the issues with the dye that I ever seen. Then after they were done playing around out side and getting ready to leave he said we will fix that leak next time we come back. WAIT $750 and you didn't fit the problem. Oh i should of been more clear he said. fixing it wasn't part of today. We will have to come back another day to do that. So i have a leak you just added freon so you could charge me for more freon next time he came.
I could go on more about him releasing my units freon for 11 seconds out to the open air and killing my grass where he did so. At the end of the day I called a more trustworthy company that came out the same day and FIXED the leak and added 1 pound of 410-A for $170. If you care about money or even just want your problem solved STAY away from Cero.

I'll hit on a few points, some of which have already been noted by other reviewers:
My initial thoughts on Trinity were a little hit or miss. I called them because my AC was not blowing cold air. They sent a few guys out to service my system, refill the freon, etc. About two weeks later, the same thing happened again. They sent a technician out who told me that I probably had a leak somewhere.
I was a little put off at first, because I felt like they should have caught that the first go round. Shortly after, my AC went out completely. Because I thought that they had missed something, I didn't call this company. I had a few other companies come out over the course of a few days, and the consensus was that I probably needed to replace the condenser and the upstairs coil.
I had another company come out and do a consult with me, and I had pretty much decided to go with them. However, they were supposed to call me back that day to set up a time for the install. Long story short, after my calling them several times, I still didn't have an appointment. By this point, I was on day 3 of no AC, and my house was 91 degrees. It was at that point, I decided to try Trinity again.
I spoke with Gretchen (who is great, as you all know by some of the other reviews) and sent her the proposal that the other company had sent me. Ciro, the owner, came to my house the same day, offered me a similar price, and told me he could have a crew out the following day.
I woke up the next morning, and, of course, it was raining. I was pretty sure that Trinity would reschedule, but to my pleasant surprise, they were at my house at about 7:45 that morning. In the rain.
The job was completed by about 5pm the same day.
That night, I noticed that a light in my utility room was no longer working. I assumed that maybe something was knocked loose in the attic. I called Gretchen about it, and explained that it wasn't a huge deal since it was literally just a single light and an outlet that were no longer working, but that I would like for Trinity to send someone out in the next week or so to evaluate the problem. Instead, they sent an electrician out the same night (this was at about 8pm) to see if maybe there was a quick fix (there was not.)
Ciro came by a few days later, and was still unable to pinpoint the exact problem, so he told me he would come by a few days later (today) to get a closer look. He and another electrician came by, and after about 45 minutes, determined that something in the attic had, in fact, been knocked loose. The electrician (I forgot his name, unfortunately) was able to fix the issue without any problems. To top it off, they also replaced an old light switch, and Ciro happened to have a new, simple, single bulb light fixture to replace my old one.
I can't really speak too much about pricing, but Trinity seems to charge in the same ballpark as other companies. Whether these prices are high or low, I'm not sure. This was my first major home repair, so I don't have much to compare it to, but they seem fair.
Where Trinity shines is customer service. As noted, Gretchen, who handles the scheduling and office stuff, is great. Not only is she pleasant to speak with on the phone, but she calls to follow up after the services have been completed. Ciro, the owner, is obviously very hands on and involved. He's direct and to the point without being rude, and seems to be honest when it comes to his evaluations and recommendations. The technicians and electricians were very also very courteous. And they were all very tolerant of my neurotic-a** dog. The fact that they were able to come and do a major repair/install on a days notice, in the rain, and complete it the same day, was beyond impressive.
Once we recover a bit from the financial hit of having to replace our AC, I plan on setting up a service contract with this company. Their work is good, the prices seem fair, and the customer service is on point. Five stars, easily.

I've used Trinity for both HVAC and electrical services in the past month on my rental property and I called to have them complete HVAC work on my personal residence that was started by another Company (that was selected by my home warranty company).
Gretchen is highly responsive to requests for services through Yelp - usually calling to set up a time within 10 or 15 minutes of submitting the request. They give a 1 hour arrival window, so you don't have to block off as much of your time as other companies that give a 4 or 5 hour window. You get a text message to confirm the appointment, another when the technician is en route, and another when the work is completed. Glenn and Terry are both super friendly, and worked with me to determine the best solutions to my problems. Glenn worked around my schedule for the electrical work, and when I was running late for my Friday afternoon appointment, he came the next day without the weekend charge, and came back to complete the work on Monday while I was at work.
Not only are they friendly and responsive, they're good at what they do! The HVAC Company that my home warranty company sent out told me I needed a new compressor for one of my units, but Terry got it working in about 45 minutes with no fuss.
I can't recommend Trinity highly enough to anyone who needs electrical or HVAC service.

Too expensive! I got charged $ 200 for the emergency call. That's OK i was told upfront and I accepted the charge! Than the technician found the problem.The AC capacitor needed to be replaced. Cost is $330. Do you want me to replace it? Asked the technician. This is an item that cost no more than $20. What am i supposed to do after i already spent $200 for the call? I accepted the charge but remain very dissatisfied with the service. Look for somebody that doesn't take advantage of the situation.

Trinity is a phenomenal company who was willing to go above and beyond in a very hairy situation and with a quick turnaround. I was buying a home and the seller was being heavy handed to get us to close when she had not completed more than 6 out of 12 repairs she agreed to. The repairs were also being completed by non-licensed people which made me question many things.
From my initial phone call to Gretchen describing my unique request for a electrical and HVAC inspection on work just completed, to the professional service of Ciro and his HVAC guy, to the final request to write a quote on the work needed to be done to get the house up to par, Trinity exceeded my expectations.
Ciro thoroughly explained how our HVAC system was set up for a 1600 sqft home and with the additional 200sq ft master suite, they did not upgrade the AC. He told me summer will be telling as to whether the system can maintain coolness with the extra square footage. He explained about the deteriorating ductwork, which sounds like a handyman special we find a lot of around our house. HAHA!!! Ciro also stated the electrical work looks good, but the box is not the right kind for the house--more like a trailer. Unfortunate for us, but nothing we hadn't expected....seriously some of the repairs are laughable (attic stairs that open into a metal fenced in back porch).
I was grateful for Ciro's candid conversation, him entertaining my 20 questions game when I am trying to understand new info & for explaining to me that with the heat leak in the HVAC system we could have ended up with carbon monoxide poisoning or DEATH! :( We hadn't even closed on the house yet.....its not time to DIE!!! It was cold for 48 hours!!
The emails and texts to remind you of the appointment and timely arrival were blessings that didn't keep you guessing. I would recommend Ciro & Trinity to anyone who wants someone who will leave you feeling informed about your home and its current status. Lastly, Gretchen will follow up to make sure you are happy with your services and I promise you will be!!!!
Thanks Trinity Team!!!

Be careful!! I was told a low price before the job, then told to wait it might be about $100 more once the job is finished. I get a final amount that was over two hundred more than I was originally quoted. Don't bother with this company!!
UPDATE:
The owner himself called me just a few hours after job completion. He knew I was upset and had felt cheated. He explained two things: one, that the price charged was a fair and honest price. Two, that his technician had really messed up by not thoroughly explaining the price points throughout the job. Bottom line; Cero remained true to the integrity and honor of his company and made things right.

My A/C went out on a Sunday. Ciro contacted my same-day to do a phone-assessment of the problem in order to make sure he had the correct equipment the next day when he arrived. He nailed the diagnosis over the phone; he and Terry showed up the next day with the correct part and had my A/C up and running in about an hour. That was on Lundi Gras; which got us up and going just in time for Mardi Gras! Price was well worth it!

My AC went out in the middle of the night. I had just had it serviced for summer, and a capacitor replaced, but the fan capacitor was not replaced (hence, the issue). Called Trinity this morning, because I found the Yelp reviews. Ciro called and was here right after lunch!
15 minutes later, I feel the cool blissful air coming out of my vents again. Thank you Ciro for your quick response, your kindness, and explaining what the fan capacitor does/is. You are now my new AC / Heating company.
I have been a homeowner for 5 years, and have used many different people/companies. I feel Ciro is trustworthy, and am so thankful that I found Trinity Home Services. thank you!!

I contacted Trinity Home Services when our AC went out and after doing everything we could think of and had the ability to do to get it up and running nothing. Trinity was very easy to reach. I was able to speak to someone right away ( I didn't have to play the waiting game of leaving a voicemail and waiting for a return call). I was told a technician would contact me and I was contacted by Ciro and he was at my home within an hour. He was very professional and started accessing my ac unit right away, he checked both the outside unit and inside unit. He took his time and was thorough with his findings. He took the time out to show the different issues that should be addressed but didn't push to make me buy those things now. He addressed the main issue and was able to get my AC up and running. He was very fair and honest. I will definitely be keeping his number in my phone for any future AC needs!!!