TLC Group Services

Martin W.

This originally posted as San Francisco, CA. This is not in California. This was a job done in Garland, TX.

They screwed up everything they touched. They were hired to paint,. do concrete work, countertops, fencing and wood flooring. They came in and painted without any prep work. If i had not complained Luis (Luis Maldonado, the Owner) would have left it like that. They painted some stuff the wrong color I actually found cans of spray paint in the house. They painted over the door knobs and when I told them to remove the knobs and sand it down they didn't do it. In the corners where there was trimwork they didn't paint it all. On the exterior they painted it the wrong color and again missed spots. When asked to fix it he ignored me. In the laundry closet he didn't finish laying the flooring told me couldn't do it because he couldn't get the water heater drained. I was able to do it myself later. When he poured the back patio I told him I wanted stairs on one side. He didn't do it. On the countertops he charged 55 dollars a square foot and then couldn't be bothered to seal the backsplash. On the fence he left 1/2 inch gaps between the boards they installed. The gate latch on the wrong side looked like it had been built by 3 year olds. He was asked to give us updates every week and show us receipts. He did neither. Luis was supposed to come back and fix everything although never showed. I came to look at it on the last week and he hadn't touched a single thing. It was at this point that I fired him. This was a job that he said would take 4-6 weeks to complete. I fired him in week 17!!!
This is his website tlcgroupservice.com Check the address it doesn't exist nor does any of the equipment.
All I can say is RUN

Kyle W.

So I recently moved in to a new place and two toilets were leaking into the flooring on my second floor. The leak had permeated the subflooring so I had TLC remove all the existing tile in both bathrooms, repair the subflooring (along with some floor supporting joists underneath), relay new tile down, and install two new toilets. I attached a pic of one of the finished bathrooms, and a before/after pic of the other bathroom . Given the end result I would rate the work done throughout the construction process to be 5 stars. The only reason I gave the review 4 stars is due to the length of time it took. The work started October 8th and completed November 5th, so almost a month for what could have been a 1.5 to 2 week job if they worked every day. Usually someone would do some work one day, and then it'd be at least 2 or 3 days until they came for another day to do some more. I understand due to COVID or other circumstances things may have been slower, but it would have been nice to receive a heads up going into it. If you have a large job I'd just recommend asking for a time estimate. For a smaller job I don't think this would be an issue. Overall though, like I said, they did a very good job on the demolition and tiling so I'd still definitely recommend TLC. If I have any smaller jobs in the future I will be calling them up!

Sharon B.

I was impressed by their quick response. Luis listened to what I wanted in the master bath and delivered at a very reasonable price. The subs who did the work were exceptional and cleaned up after each day. Luis did his best to exceed my expectations, and succeeded!

Tracy F.

One of the hardest parts about a contracting project is finding contractors who will respond quickly. Good contractors stay busy and still find a way to respond to new inquiries. I had a project at my house that was suddenly revealed to be much bigger and more urgent and TLC was fast to respond even on a weekend. Thanks so much!!

Marcela P.

Very satisfied with my bathroom countertop..
Came out better than I thought..wonderful job.
Thanks again.

Matt K.

TLC was great and Luis was extremely fast with the job. They were able to show-up same day and came with masks for safety. My faucet had a very small leak after the work was completed, and Luis said he would come back to solve the issue. You can trust them to get the job done with great follow-up service if anything happens after.

Catherine S.

We needed to have the old 70s wood paneling painted in our main livingroom. We contacted TLC Services for an estimate and Luis came out. He gave us a quote for the painting but discussed some lighting issues we had. That wasn't in our initial plan but he gave us such a fair price that we couldn't say no. We had a ceiling fan in the dining area that needed replacing and he took care of that too! Needless to say, my husband and I couldn't be happier with the work. From the electricians to the painters to Luis himself, everyone was super nice to work with. The whole job took about 2 1/2 days so not only was the price fair but it was done in a timely manner too!

One more thing I want to mention. Luis was EXCELLENT when it came to returning my texts and communicating everything up front when it came to the process and any issues that popped up along the way. (There's nothing worse than being hit with surprise charges at end.) I reappreciate him keeping us informed. Luis has great customer service skills and let me tell you. That goes a long way these days!! We will DEFINITELY be using TLC Services again and will not hesitate to recommend them to anyone who will listen! Thank you so much!!!

Chris C.

Excellent service! Scheduled for a painting of cabinets and had to reschedule with the shelter in place. Luis always keep me in the loop on availability and his crew was excellent. Very professional and great results! I would highly recommend TLC for your next home project.

Lori A.

I had plumbing installed, a new electric panel added and an outside wall replaced on an addition to my house. They had to work around a week and a half of rain and the first days of the COVID-19 virus! They kept me informed of delays. The work was done in a professional manner, they were all very friendly and they followed up to make sure everything was working right. Thanks Luis!

Scott J.

Great response time for a plumbing issue. Quick, professional and reasonably priced! Highly recommend.