Switch Electric

Tony R.

Completely non-responsive. Came out on warranty dispatch. Never called as promised when there. Didn't return a single message- about 5 messages. warranty co. called, never submitted report. Finally warranty co. reached them on the phone a month and a half later and he said it wasn't an electrical problem off the top of his head, and that they had submitted a report. Even the warranty co. didn't believe them and assigned another vendor.

Vaughn W.

A complete waste of time and energy. They would not even return a phone call to set up an appointment for the service I needed. Do not waste you time and energy with switch electric.

Pat W.

I can't even give this half a star. My landlady's home warranty company called for this company to come up and deal with bathroom fan. The moment the electrician walked in, Latricia, she demanded to listen to the fan. Proceeded to tell me how home warranty works. I asked her to please speak with my landlady and wait 20 minutes for landlady to arrive. ""No I will not wait and the home warranty company can speak with her. I cannot fix the fan. It's not broken.""
According to the landlady, Laticia told the home warranty company the fan wasn't loud enough to wake anyone up! RIGHT! It sounds like a freight train. 2 people standing in the same bathroom can't even have a conversation but it's not loud enough to wake anyone up! What crap.

Rajasekhar G.

This is worst company to hire. I got this company through Insurance. He went back and got call American Home Shield insurance that the request is declined... because of non sense reasons. I checked with this guys and never gave me proper reason and ofcourse reaching is a night mare..

Edward S.

Put in a service request with Old Republic Home Protection when we bought our house. Request was put in 11/21. Should have heard back by 11/22...11/23 at the latest. Nothing. Called ORHP 11/29. They said Switch was backed up due to the holiday weekend. BS. We put in the request the previous Monday. They also said someone would be calling no later than the next day. Nothing.

So now called ORHP to have them assign another company to the work order and to let them know they shouldn't do business with such an unreliable company as Switch Electric.

Jonathan P.

Charles from Switch Electric just left. He was assigned to me by First American to repair two ceiling fans. One is dead and he is going to work with my home warranty company for a replacement. The other he was able to fix.

After the reviews I read, I was very worried about the appointment, but I found Charles to be a pleasant guy who showed up within the window promised, got to work and never gave me the attitude others have gotten. I look forward to seeing him again.

Richard Y.

Horrible customer service and electrical skills.I was assigned this company by my home,warranty company.The owner came out and failed to correctly analyze the problem with my ceiling fan.He didn't run any tests but called the home warranty company to legitimize his assessment that the problem would not be covered under my warranty plan.A worker from this company came out again and diagnosed the problem and seemed a bit disgusted that the owner had not taken care of the problem before.Im rather shocked that reviews other than Yelp are positive and even glowing. Could the problem with this company be the owner?I finally had a reputable company come out to finally take care of my electrical problem.I will be in contact with my home warranty company.
Stay away from Switch Electric!

Mark M.

Had no choice to use them as it was through the insurance company. They came out and said the part was not covered. Did not call me so that I would just pay to have the job done, instead I had to email the office and request another visit. Like the fellow Yelpers. Have not received any call back/ feedback from them so called another electrician today and its now all fixed after he diagnosed wires that were shorting. Required rewiring and soldering to correct the problem.

Clarabelle W.

First American assigned them to me. The tech walked in the door told me they don't fix ceiling fans, they don't fix door bells, and wouldn't fix the light in my kitchen. $65 later it took him longer to put on his boogies for his shoes than the time to tell me what they wouldn't fix. Why did they come out to tell me they don't fix these things? Or yes $65.

Tim S.

Terrible service. They scheduled an appointment, I rearranged my schedule to wait at home, then they called just before the technician was supposed to come to tell me they didn't service my area and shouldn't have scheduled the appointment in the first place. Ridiculous.