Service Champions - Livermore

Anna S.

Joined the MVP membership two weeks ago. Thus far, they've done a furnace tube up; changed out the ceiling and furnace filter, and will return in later spring to inspect/service the AC unit. The techs are polite and personable. I'm looking forward to their continued service.

Utkarsh V.

Our heater stopped working and on short notice Service Champions came out and properly assessed what needed to be repaired. Everyone we dealt with was so kind, knowledgeable, and professional. They were all so hardworking and took care of our issue quickly giving us a warm Christmas home. Highly recommend their team!!

- Sandhya

Dan C.

The tech, Ryan, was detail oriented and had a great personality.
Went above and beyond with the service he performed.

Lucinda K.

I had to have a final intake grill installed for my furnace, and Jay did a great job of advising on size then modifying the intake area to fit. While he was here, he I stalled my washable filter and AC cover, both newly purchased. And all done with a smile and friendly conversation. Fantastic service!

Tim W.

Ben fixed our heating vent so we would get better heat through out the house. He provided excellent service we really appreciated that he was so prompt and knowledgeable.

William M.

My name is Bill Martinez, I had heating and air conditioner service and bought the service agreement for a year from service champion. Since the time I purchased the service agreement I had new air ducts and insulation installed by service champion. Everything was going well until our air conditioner broke down. They came out and got it running.
A few weeks later we had more problems with it. We then purchased a new air conditioner and a new furnace. Im writing this review because I think I was mislead from the sales department on our agreement on the warranty and service contract. We were told that our new unit was covered for 10 years parts, labor and service agreement for 10 years. I since then found out that our service contract is only for 1 year and is now due. Im not sure what to say about this except we never received a contract from service chammpion. My issue is that I just spent $42,000 with service champion and they won't honor the service agreement for the next 10 years. It's an extra $2000 . I hope the next people that purchase anything from them get a contract in writing so they know exactly what they are buying. The last thing is also the way they closed the deal with me. The first quote was $7000 more. I wouldn't of went with them if I thought that the service agreement wasn't included. I do believe they made a generous profit off me.

Ed D.

Our furnace stopped working in early December. The repair tech assigned to our case was very knowledgeable and persistent in diagnosing the problem and performing the work. He was professional in his interaction with me and kept me informed throughout the repair. We have had a maintenance contract with Service Champions for approximately 15 years and I am happy to recommend them you!

Allissa N.

Sorry I just came back home from a long getaway trips, now I can write a review,
Jay did a excellent job, replaced new compressor for our AC system, he took times to explained the situation and problems, and what he thinks about and how/ what's he going to do to gets the job done, he was very nice, and very professional with his job , I'm very happy with his services .

Thanks Jay sooo much and appreciated.

Steve A.

Kenny Jason was our technician. He did a great job explaining the work and what he found. Very professional and extremely clean. I also added on a bit of work and he took care of that all in the same visit. He went and got a product from their office and came back and installed them. He also explained the MVP program and how I can use it. All in all a very pleasant experience.

Nadine S.

I just had my furnace serviced by Service Champions for the first time and it was great .
The technician Justin was wonderful very efficient , explained everything very well , presented me with different options and the entire experience was perfect !
Decided at the end of the visit to sign up for MVP membership benefits since I have the feeling I will now stay with this company every time I need something done with my heating system