Service Champions

Alex A.

Terrible service! Made an appointment to have someone service my AC. I received a call the day before to confirm the appointment and time. On the day of the appointment no one showed up and never received a call to alert me that no one was coming. I wasted two hours waiting for them. If this is a reflection of their service, I don't want to anything to do with them.

Michele Z.

Dakota with Service Champions came out and serviced my AC unit after I responded to a letter I received for an $88.00 tune up. He was on time, professional, thorough and very knowledgeable. He also took pictures of any problem areas and suggested solutions. I highly recommend Dakota and Service Champions.

Summer T.

This review for the great service from Lar Heng. He was really patient and really went out of his way to fix our AC compressor. He was even apologetic that he couldn't fix our AC. We unfortunately need a new one.

Marvin L.

I had a service today and DAKOTA was our tech that came to our house and he's really awesome. Dakota explained everything in detail from inspection until the end. I would highly recommend Service Champions Heating & Air Conditioning.

Shawnie M.

We had them come out and look at our AC unit that wasn't working. They tried one diagnostic and let us know if that didn't work they could try another diagnostic. Over $ 1,000 latter they let us know we had a leak either in the wall or subfloor and the cheapest way to fix it was with getting a new line. After reviewing the price they quoted to do this work I needed to get a second price. I ended up going with the other provider. Turns out after we got a new line installed it wasn't the line it was the coil on the ac unit. Long story short we ended up paying over 2K in mis diagnostics and for new line that wasn't needed. When we tried to get reimbursed from Service Champions for 1k their solution was to offer a $ 250 dollar check. Be for warned their Service Manager is no where near as nice as the customer service reps you speak to when first calling them and they are out to make their profit even when they make a mistake.

Emma Y.

Scheduling an estimate was a pleasant experience, however the whole process was draining my energy and it wasn't worth my time.

I was told to be encouraged to be present and it would take 60- 90 minutes. However my small house took the worker over 120 minutes from start to end.

Our worker, Ben, was extremely friendly and nice. He looked around the house inside and out, tried really hard to sell the contract to me. He had me make a decision on the spot, and gave me a 24 hour window to take advantage of a 5% off.

I felt like I invited a car salesman home and wasted my time on this. Nothing offensive to our worker, I would love to hire him if I run a HVAC business.

However from the conversation, I didn't learn anything about HVAC in my house that could help me make any decisions, except for how good they are, in a very generic way. And the estimate I got wasn't even a scope of work type of estimate, it was a sales contract without my signature.

I can only recommend them to you if you really know the business and have compared all quotes. I would be cautious if you are totally new to this.

Danny C.

Excellent service, Dakota went the extra mile to explain the costs, repairs and helped me to get the best price. Would highly recommend them again!

System is 13 years old and now works like new. :)

Nivetha B.

We had Lar Heng come over to check on our air conditioner system which wasn't blowing cold air and we are so glad we did. Lar is everything you would expect from a top service tech - articulate, courteous, knowledgeable and pleasing to talk to. He explained all our options and performed a fix which was the least expensive one (hopefully that's the only fix our air conditioning system needs). We even signed up for a yearly MVP maintenance service.

Carol M.

Great service! Technician came exactly on time and even texted me when he was on his way. Had full tune up and cleaning on my A/C. Kudos to Dakota for his knowledge, great service, complete clean up and even wearing shoe booties when he went inside my home. Dakota even installed a new thermostat I had purchased and was waiting for someone to put it in for me. I won't hesitate to call this company again for any service needs.

Trella D.

Wow! And I mean that in a good way. Service Champions clearly puts a lot of effort, time and money in to presentation, communication, branding and positive relationship client management. Today I had a service tune up for my AC & furnace. Lar came and was super professional, really enjoyed explaining everything to me (I love that details stuff) and when it came time for the inevitable up-sale... it wasn't. The pricing made it a no-brainer for me to signup for a MVP service agreement. Now will I have Service Champions do all the suggested repairs - not sure on that as I have not done my homework yet. Be that as it may I am sure they are high priced but the service is high end too. And I say all this from a very extensive background in marketing - I tip my hat to you.