SameDay Appliance Repair & Electrical Services

Mary G.

I was told the wrong time window for when the technician was coming, they admitted no fault and spent the rest of the time trying to convince me to make time to see the technician when I said repeatedly that I could not. They were unapologetic for the timing mistake and rude.

I C.

We are forced by Sears Warranty Service to use SameDay Appliance!! They did not even have the courtesy to text/call or show up twice, we waited all day. Now we are being force by SEARS Home Warranty Home service to use them and give them another chance to service our stove top for the third time. They don't know what they are doing, they don't show up and they are the most unprofessional company we ever have to deal with. How can you safely trust this company? I think that yelp should have a score less than Zero in cases like this!

Craig S.

Bad communication, missed first appointment, late to second appointment, very rude, couldn't figure out problem, but wants to order parts anyway. Now we wait... ugh! Good luck getting in touch with anyone. They don't seem to answer their phone. My suggestion... use any other company if you can. If you're stuck with them due to home warranty, I hope you have a better experience than we've had.

Update: Didn't think it could get worse, but it did. Now they are telling the home warranty company that they never came out to the house. What? What kind of business is this? Not sure how they think their business name is appropriate. Not same day, not same week, not same month, not even sure about same year. Do yourself a favor and stay away.

Sophie R.

Our home warranty (FIDELITY) is making us use same day appliance repair.
They have had to come out twice ( also giving me the wrong time frame window )
They replaced the control panel on the dishwasher saying it fixed it.
10 min after they left it was flashing the same code and the problem was not fixed.
Called all day- phones disconnected
Finally got a hold of the manager and he said they would put in a new report that it was not fixable.
Fidelity warranty is saying their report says otherwise and they are now replacing another part

Called to speak with manager and phone lines are disconnected again
This company does not stand by their word, gives false information, if you can even get a hold of them.

india g.

If I could give them zero stars I would. They are the most unorganized and unprofessional service company ever! We have been waiting a month for a part for our dishwasher and we are still waiting. When we try to call half the time the number doesn't work or goes to voicemail. They finally told us the part was on back order after we called them on 3 separate occasions inquiring about the problem for the hold up. There is no ""same day"" service at all. Im hoping for same year at this point!

Danny G.

I have been waiting for my dishwasher repair for over 3 months now. From my last conversation with this company, the part was already in stock and they were waiting to schedule an appointment. However, that was over 3 weeks ago and I still have not received a call to schedule this. Don't bother even calling, they turn their phone off the hook so they can't be reached. You're lucky if you reach them after 30-40 calls.

After looking at their business address, I noticed that it is linked to a P.O. Box at a UPS store in Natomas. If it weren't for my homeowners insurance going through them, I would never do business with again. If you are given an option, go elsewhere.

Don S.

Delayed scheduling, canceled visits, no-show, faulty diagnosis, faulty repair, and in accurate billing. I have been trying to get a washing machine repaired for two months using this company which I must do because of my home warranty policy. I have spent hours on the phone and countless hours waiting for their arrival. Avoid using this company at all cost.

Karen O.

Same day...that's a joke, right? I was without a working oven for 2 months. Their ""tech"" Ben was rude and incompetent. He asked for a wire coat hanger to fix my stuck oven latch. He turned off the electricity in my home, but even though I asked the office to NOT have him return, he came back a 2nd time...2 months later. He asked my adult son where the electrical panel was...I told my son that he turned it off the first time he was there with no problem. He said it was a long time ago. Yeah, I know...I've been without an oven for those 2 months. And then the ""tech "" Ben told my son that I didn't want to replace the broken glass. Seriously? I was told on multiple occasions that the glass and parts were unavailable. I only used this company because of my home warranty, but I will NEVER contact them for anything in the future.

Joe C.

We are extremely pleased with the service provided in fixing our dryer. We used our home warranty and Same Day Service had a technician out in two days. They kept us informed throughout the scheduling and arrival of the technician. The technician (Ben) was very knowledgeable and kept us informed at all times while the repairs were made. Than you for the great customer service. I will be requesting Same Day Service next time I need service.

Scott T.

My warranty company Cinch Home Services forced to me to use Same Day Appliance. Same day never called me back in a timely manner, they disconnected when I was on hold, they misdiagnosed my appliance's problem, They took several weeks to get the wrong parts. All in all a nightmare experience. I wound up canceling my home service contract and had to get a reputable appliance repair company to come out and fix my machine. I would not use either Cinch or Same Day Appliance under any circumstances.