Pro-Tech Air Conditioning & Plumbing Service

Marlo C.

This company is a complete rip off. They know you need help and they take full advantage of that and charge you astronomical amounts and then do a half ass job. For clogged pipes, he charged us $1200 to use a pressure hose to clear the pipes, which caused human waste and other stuff I never want to see again, back up and into our home. He said we were on our own about cleaning it. 2 days later we are clogged again and he said he would come out again for another $1700 ( he said he normally charges $3000+). Called another company and they came out right away and didn't use pressure but a drain snake with a bit and cleared the blockage with that for less than $700.

Pro Tech wanted almost $3000 for what this guy did and didn't leave us with a giant mess too.

Oh and the guy from the second company said if they use pressure to clean a pipe they seal off all the holes in the house.

Don't use Pro tech.

Amelia M.

Called to get information on a warranty replacement. They said they don't do warranty replacements even though they are on the Rheem companies preferred vendor list.

A few hours later I got a call saying they are on the way to replace my water heater. I reminded them they said they don't do warranty replacements. They said there was a mix up but I have to pay over $1,100 JUST in labor. I told them they are embarrassingly overpriced as I got the water heater with labor from another vendor for $900. I told them to delete my contact info as I'm not and never will be a client. Another hour later, got a text saying the tech is on the way.

Do not waste your money or time.

Sherry M.

Simple ""slow"" drain small bathroom sink. Used shop vac maybe 30 minute total
job. Charged staggering $289 Caused damage to sink and pedestal. Never ever use them again.

Rocky R.

This has been miserable. We bought over a year ago. Total nightmare, we paid $20,000 for this piece of crap. ""Nothing runs like a Trane"". I'm being completely honest. I have been nothing but suckered on this BS. I'm ripping the damn system out, defaulting on my loan and screw these a-holes. My wife is home alone and has medical issues. She can't take this. I also have two Siberian Huskies they can't survive like this. I've paid way too much for nothing but bullshit. Don't do pro-tech and don't do Trane. What an f'ing nightmare. Kiss my a$$ pro-tech. You haven't supported at all and only wasted my time and money. I'll be getting help and replacing this piece of crap.

Bob Z.

I had Pro-Tech HVAC once again come in to work on my Trane AC in my condo apartment in 2022. I tried to delay paying them for my annual maintenance, but my ""float valve"" kept shutting off the AC, so on August 2nd, 2022, I called them, and they showed up early on August 4th, 2022. They were amazing, as always. Their tech (I forgot his name - Jay something) was great, and cleared the lines, and checked the compressor on my roof.
Many people say "" oh - Pro-Tech - they are so expensive"" - I really don't care. I am not rich, but I know that when you hire QUALITY PEOPLE instead of loser discount people - you get what you pay for. And Pro-Tech is ALL quality. They are amazing. I am freezing right now, because of ProTech in the middle of 95 degree weather in Florida. They NEVER make mistakes. They are great, and they are worth every penny. For the morons that say ""I could have paid 50 dollars less"" - then you get 50 dollars less, and your HVAC breaks in a few months, and then you pay all over again (or write a bad review about that company). You hire the best - and you get the best - and Pro-Tech is the best

Leah P.

Marvin is the best! He stopped by to help our business with the AC & took time to help us fix an interior issue as well. He was super kind & hardworking! Would recommend.

Brian H.

I feel totally ripped off. I was charged nearly $400 dollars for maybe 15 minutes of actual work to clear a shower drain. That is ridiculous. To a re-peat customer no less! Part of it is on me, I should have compared prices with others (I could have gotten a handyman to do it for under $100). But, having used them before I figured I would be treated fairly and not overcharged - BIG mistake!

Geo G.

The best service I have ever had. From the first moment they were the most professional, best organized and did an amazing job. and the pricing was fair. It would be so great if more companies would be as professional and reliable.
I had several companies out at the property to give me an estimate, everybody was talking about the difficult job and so on. But nobody else made me feel that they could honestly handle the job and knew exactly what they were doing.
I can't praise Pro-tech enough, simply one of the very best.

John A.

This week We used Pro-Tech for a plumbing job and an AC job. We had them repipe our house, replacing all the polybutylene pipes. The four Pro-Tech plumbers completed the entire house in only one day!! They then sent a man to repair all the dry wall holes, and he did a fantastic job. Today one of the plumbers came back and had to disconnect the water heater and move it in order to patch the hole behind it. We are very happy with the whole process.

The AC problem was a clogged drain line. It was quickly unclogged by the technician.

We have been using Pro-Tech for more than 15 years at two residences, and we will continue to.

C R.

Purchased a brand new AC unit less than a year ago from Pro-Tech. Shortly thereafter, they told me that I needed all new duct work so we went a head and purchased that from them, as well. Less than a year later, we are sitting in a 90 degree house with no AC because the unit failed. I understand that things can happen but they didn't offer to bring a portable unit or anything. By the way, our unit plus new duct system cost $14k and doesn't work well even when it is running. I am very disappointed with them.