Paul Richard Electric

Faraz R.

Paul Richard Electric came out exactly on time, and more than exceeded expectations. I had a small issue with my outlet and they honored the pricing they told me over the phone. I will definitely be calling them again for any additional work I have.

Avery M.

I called Paul Richard after I had a terrible experience with a different electrician, and I had the pleasure of speaking with Joshua. He was understanding, sympathetic, and more than ready to get my project done right. Joshua and his team came in and rewired an outlet for my new whirlpool tub, split the fan and light into 2 separate switches in both bathrooms, replaced switches, installed a chandelier, and 2 flushmount lights. They are a little pricey, but Joshua was able to easily work around what I thought were reasonable charges and I felt very satisfied with the agreement we came to. Worth every penny!

Rachel E.

I used Paul Richard Electric to change out some light fixtures and run power to a newly built kitchen island. The guys were on time and courteous and ultimately they got power to the island and the lights installed. It did take them a lot longer than I expected. We've had other light fixtures changed before and it seemed to take these guys quite a bit longer. I wondered if it was because they charge by the hour whereas in the past we've just paid a flat rate. However, considering the total amount of work I think the pricing was fair.

One of the lights fell shortly after it was installed. Paul sent someone to fix it promptly which was appreciated and showed a dedication to customer service.

The only real negative I can say is that they left a huge mess. Sawdust everywhere :( wish they had cleaned up after themselves. But otherwise I was happy with them.

Sue T.

I read so many great reviews about this company, so I called. Paul answered, but I couldn't hear him well because there was so much background noise on his line. He asked if he could call me in 20 minutes, and I explained I was at work and could call him again at noon. He agreed that was a good time. I called him at 11:50. He didn't answer so I left a voicemail. He never called back. That was two days ago. Moving on to someone else.

Jon S.

I needed help with a breaker that kept tripping. Because it was an Eaton breaker and I was able to read a code that indicated the breaker's self-test was failing, I thought it would be a simple breaker changeout, but wanted someone to come make sure there wasn't a bigger problem also.

I looked up electricians in my area on Yelp and sorted by rating; Paul Richard Electric came up as the top result. I read the reviews and decided to go with Paul Richard after noting the high level of service provided and the quick response time, even though it appeared from the other reviewers the minimum charge was $285.

After submitting a request for quote which took just a few minutes, even with the submission of pictures of my breaker box, Paul himself got back with me within 10 minutes (guaranteed response time of 20 minutes) with an estimate of $285 and request to call for more information. Long story short, Paul was able to come by within the next hour because he was in the area and get the problem fixed. He and Jon (the other tech who was with him) were also able to test the new breaker after they installed it, with all my appliances in the kitchen turned on, to determine the load on the circuit was OK. He also examined the breaker box install from the builder and recommended a couple of changes they should make under the original home warranty to bring the box to code, and documented them on the receipt the same evening per my request. Even though we tested it thoroughly, Paul offered to have a tech come out next day if there were any further problems overnight, despite it being an extremely busy schedule for them on Thanksgiving week.

The $285 included the trip charge plus a two-hour minimum of work. I also paid for the cost of the breaker they replaced (they showed me the receipt). All in all, I feel like I got my money's worth and got the problem resolved safely and effectively. Thanks Paul and Jon!!

Heather J.

I recently purchased a house in the Heights that had many minor electric issues according to the inspection report. I finally got around to searching for an electrical company to take care of all of these issues. I found Paul Richard Electric on Yelp and was able to schedule a technician to come out right away, even though my work was not an emergency. When Ryan arrived, he went over the inspection report with me and was able to identify the issues that required immediate attention. He patiently answered all my questions and was able to figure out which remote controls went to which fans, blinds, etc., which pieces of equipment were not working, which switches went to which lighting, etc. He corrected some issues with the electrical panels. The electric system in the house had some quirks that were not evident which resulted in all the electricity going out in the garage later that night. Ryan came back early the next morning to quickly take care of the remaining issues. I was very pleased with the work that Ryan performed and will definitely be using this business in the future for all of my electrical needs!

Maria M.

I'm really thankful that Paul could get a tech out following my 8 PM call and have them there within the hour. They really did not do anything to restore my power other than remove the switch box cover so they could flip the switches all the way. Oh well, it is what it is. But seeing as I had to pay a 2 hour minimum I asked if the tech could fix some outlets that were not working for me, to take advantage of the $285 I had to pay, and make the most of the two hours of service I was paying for, and he said no and that I would have to make a separate service call for another $285. I felt taken advantage of. I will always pay for service and I will not argue that because I believe in honest business and respecting service providers, but if I pay for something I expect to be provided the service. That to me is poor business etiquette and customer service.

Renia H.

This company I give 5 stars! I called the company on Tuesday. Received a call from the owner Paul who explained to me step by step what I needed to do. The service was completed on Thursday and that's only because I had to have my temporary bypass removed and had to wait for Centerpointe. Otherwise it would have been completed the same day. Phenomenal customer service, work was neat, done in a timely manner and the price was reasonable. I would recommend and use this company again.

Justin R.

Overall, it was a positive experience. The electrician showed up on time and did a great job replacing my light fixtures and repairing two outlets. The only negative was I was charged more than I was originally quoted.

Shunda T.

Professional, on time, delivered customer service. My new go to for commercial electrical needs of my businesses!