Paul Richard Electric

Katie O.

We just moved into our home and realized we needed to switch out the dryer plug. Paul was very quick to respond and came out the same day. While on-site Paul quickly spotted several safety issues that needed to be addressed. He was very detailed and went on to explain the importance while also recommending that I get multiple quotes/opinions which I appreciate. Paul is extremely knowledgeable as well as polite and courtesy. We will certainly be using him again in the future.

Jon K.

I had a blown fuse in my breaker box on a hot Sunday night. I called and Paul came out and replaced it which allowed us to have working air conditioning. Paul was professional, courteous, thorough, and most of all, very safe. I highly recommend.

Anthony G.

I needed electrical work done on a burnt breaker box on a house I am selling in a townhouse condo community. I called Paul on Mother's Day weekend. He has a very clear understanding of how important his work is and personal emergencies don't take a holiday.

He replaced the main breaker, navigated the waters of my condo association, provided superior customer service, and did so without sacrificing quality, attention to detail, or value. He effectively balanced making my tenant/buyer feel safe while not putting me in the poor house.

Electrical work is important and and can be dangerous. I trust Paul with the safety of my family.

He is in my contact list and will be my first call for future needs and recommend you do the same.

Nadia M.

PR Electric always saves the day. They are responsive, trustworthy, and reliable...all the things that are important to me when choosing an electrician. They have always done a good job, and we will continue to keep them in mind for future needs. Highly recommend.

Cynthia H.

What we thought was a faulty modem turned out to be a sparking wires on the verge of causing a fire. After a frantic search for someone to come out ASAP on a Saturday, I came across Paul's profile and saw he had stellar reviews. The strong reviews are totally warranted. His technician, Kenny, came right away and fixed the issue in a flash. Crisis averted. Paul followed up with a call to make sure everything was OK. I highly recommend!

Elizabeth G.

Paul Richard himself called us to talk about the job which was really cool. He made us feel confident in the company and like he knew what to do. However, the rest of the experience wasn't as great. We had scheduled for the next day, and had a hard time getting a confirmation for the appointment and ended up being pushed later than Paul said. This is probably due to Covid/work shortages/the holidays but was still frustrating. The technician showed up over an hour early to the appointment but didn't call first and so we woke up to the doorbell ringing. He was a hard worker, although he disappeared a couple times and we couldn't figure out why. Ended up finding the issue, as well as an issue with our breaker box, and was able to fix all of those. The billing was another adventure as he tried to charge for four hours of labor for 3:15 of time there. He ended up calling the office and resolving the discrepancy but that was definitely frustrating to deal with. Overall would recommend them and will call again, but not quite a five star experience.

Tamika P.

I called this company after reading a few of the reviews here on Yelp. We have a circuit breaker that keeps tripping and really needed a quote and quick fix .

First call, I spoke with Paul he gave me a quote and I was ready to schedule. The dispatcher Brandy called me back to schedule and she quoted me something different than what Paul quoted, but she did honor Paul's quote.

The tech Kenny comes out, troubleshoots the problem and proceeds to tell me what I need. We needed to replace the bad breaker I asked how much breaker cost and he said about $160, which was fine. I asked if he had the part with him he went to his truck to check, he didn't have it. He made a phone call to someone to get a price on a breaker and then said the breaker would be $199. I told him I couldn't pay what seemed like it would be well over $600. He went outside made a phone call, came back and said the breaker would be $185, they could order it and ship it to their location and he would come back the next day to replace it.

This is where I started to feel like I didn't do enough research on electricians and became frustrated. He would've had to drive to 45 and Tidwell to pick it up the part, come back & replace it. My issue with this was the clock doesn't stop, I would be responsible for travel time and actual labor. Not to mention I'm still on the hook for the initial hour, which was only about 15-20 mins tops. I paid the $65 (4% surcharge) trip charge and the $110 (4% surcharge) hourly rate for the technician and took my loss.

Once he left I checked Lowes and Home Depot only to find that the breaker was less then $60.

By no means do I want this to be a bad review, I just think some things could be explained better prior to scheduling the appointment. My fault, I should've asked better questions, but honestly I didn't know what questions to ask.

Their customer service is TOP TIER all around and I highly would recommend them based on that alone. Just do your research on all costs with these guys before booking.

*Trip Charge was $65 (this is changing)
*Technician hourly rate is $110
*4% credit Card Surcharge
*They may or may not have the parts needed on arrival
*Double check pricing on parts

Ben F.

We were putting in additional insulation in the attic when our contractor saw some sparking near a recessed light box. We stopped the project and knew we needed an electrician immediately. Paul Richard Electric was able to come out same day and quickly identified that it was a staple that had broken an old wire casing. They replaced the wire and everything was safe again. Great customer service and practical expertise.

Bart M.

Did not follow through and call me back. Tip: have a well defined plan for a big project.

Shea S.

David, was our electrician today; he was knowledgeable, reliable, and, did excellent timely work. We had multiple breakers replaced, he made it seem like quite a breeze. I would highly recommend this company and especially David.