Paul Richard Electric

Shea S.

David, was our electrician today; he was knowledgeable, reliable, and, did excellent timely work. We had multiple breakers replaced, he made it seem like quite a breeze. I would highly recommend this company and especially David.

Terry S.

This is the 9/3 follow up email....

Hi Paul,
I was looking for an estimate on the below. Per your request, I sent the below via email to the email address you gave me.
Thanks,
Terry

From: Terry L. Spurs [mailto:[email protected]]
Sent: Friday, August 27, 2021 3:19 PM
To: '[email protected]' [email protected]
Subject: Generator Install
Hi Paul,
Here is the generator I'm looking at;
Ø Generac Guardian - Model 7225
Ø 14KW
Ø 200A ATS + AC Shedding (I may decide on the 100A, which is what my home has now)
Ø 1500 square foot home / 1 story / 1 - 3 ton AC
Regards,
Terry

After no response from the 8/27 email I sent the follow up email above on 9/3. Still no response until I posted the rating.

Michael C.

Just had a generator interlock and 30A plug installed. Paul was quick to answer all questions and schedule this service. Will definitely use again when the need arises.

Danielle M.

Paul is the Electrician you want hired for your next job. He was EXTREMELY helpful every step of the way. I was in a bind with one of my properties that lost power due to unusual circumstances and he was able to get it repaired within 24 hours. If I hadn't found Paul I'm really uncertain that I would have had anyone repair my issue in such a timely and efficient manner. He is officially saved in my phone for the next time I need an Electrician for anything.

Megan B.

Reached out to Paul Richard Electric to install 6 dimmer switches throughout our new home. Brandy is who I spoke to from first call to final payment, she was polite and helpful every time we spoke. Unlike other companies who wanted me to pay marked up prices for the dimmers, she encouraged me to buy myself to save cost. She even helped me ensure the dimmer switches I purchased myself were the right ones for the job. Paul the electrician was friendly and fast, installed all 6 dimmers in less than 2 hours. Over all experience was fantastic, will use them again in the future! Thank you all for your help!

WestUMomof 2.

I called the Paul Richard Electric office number on a Sunday at 3:15 pm, and Paul himself picked up the phone. He patiently listened to me describe the weird electrical problem that our house was having. He then talked me through performing a diagnostic test that would determine if the problem was electrical or a gas line problem, etc. I want to emphasize that I called on a Sunday afternoon, and Paul was very patient with me. I will be using Paul Richard Electric to fix my current electrical problem and all future electrical problems. Thank you, Paul!

Uche O.

My home was experiencing an issue with the dimming of the lights and the power cutting in and out. I called Paul to see if a technician could come out. He let me know it would be a minimum of $285 ($65 service fee plus $110 per hour with a 2-hour minimum). I asked him that before I decide to spend the money on the service call, does he have any idea what the problem could be from what I explained to him. He said no, it could be any number of things and it was best to have someone come out to troubleshoot.

When the technician arrived, I explained to him the same thing I told Paul over the phone and he immediately told me he had seen this issue many times before and he was almost positive it had to do with the electrical feed and I would have to call Centerpoint to take care of it. He even mentioned he gave the same advice to his friends when they told him of the same issue - call Centerpoint first before you decide to spend money on an electrician to see if everything is ok with the electrical feed. He then proceeded to check my panel and the connections around my house before coming back to me and reiterating that I should call my electricity provider.

I believe the technician was very knowledgeable, but it was a very poor practice to send out a technician for this call and charge me $285 essentially for advice that could have been given over the phone. For this reason, I can't recommend this company. I wish I could rate the technician separate from the company - 5 stars for the technician, 1 star for the company as a whole and their business practices.

Edit:

I called Centerpoint and it was an issue with the electrical feed - exactly as the technician said. It took Centerpoint about an hour to fix. As an attorney, I have reviewed the provisions of the Texas Department of Licencing and Regulations pertaining to electricians. There are no guidelines that would forbid any company from asking further questions such as ""is it just your home or are your neighbors experiencing the same issue?"" ""have you contacted Centerpoint to see if it is an issue on their end?"". Again, these are things that the technician immediately asked when he arrived and questions if asked on the phone would have saved me $285.

Sorry, Paul. 73.51.4 Electrical Contractors' Responsibilities does not prevent you from asking the two questions I mentioned above, nor would it put your license at risk. I appreciate that you read all reviews and take time to respond, but also find it pathetic you can't take responsibility for your own failings. Based on this alone, I could not recommend your services to anyone.

Chadwick B.

I have used Paul Richard Electric twice now. Very professional service! They are very reasonably priced and only do what is needed. David Torres was my electrician and I will ask for him personally for every job we have for our home!!!

Kelly W.

Another terrific job by Paul Richards Electric. David was my technician and he was polite, knowledgable and sorted out the issue quickly and made sure to leave my house clean like he found it! Highly recommend them.

Hayden T.

We had such an easy and convenient experience with Paul Richard Electric! We called on a Monday evening because our outdoor outlets had all stopped working within the last month, and Paul was out at our house an hour later. Within another hour, all our issues were fixed. Paul was professional and kind, and had no issue doing laps up, down, and around the house in search of the type of outlet he needed. A+ service - he'll definitely be our first call for any future electrical problems.