Paradise Plumbing & Air Conditioning

Ute E.

Emailed via Yelp on a Sunday evening to schedule an appointment, got almost immediate response to set up service call for next day. Service tech Tim was very nice, helpful and explained what the issue was and was able to fix the problem. Jason R. called back after Tim had left to see if everything was taken care of to my satisfaction. I would highly recommend. Thanks!

Car S.

We had a clogged drain and were able to book an estimate and appointment day of. The dispatch was helpful and the actual appointment was efficient. Would recommend this service.

Tom S.

As a real estate broker, I am asked to recommend service providers all the time. Paradise is the only plumbing company that I have referred in over 20 years in the business, and the only ones I use for my own personal and business properties. They are reliable, prompt and reasonably priced.

Tammy L.

Paradise Plumbing and Mark in particular did a phenomenal job in restoring my kitchen plumbing - not only bringing it up to code after another plumber botched the job but the manner in which they conducted themselves, explaining their plans and reviewing code with me every step of the way, was very reassuring.

Not only do I highly recommend them but I would use them again in a NY minute.

Risa Q.

I really appreciate when a business takes a customers concerns / thoughts seriously. Jason was very quick to reach out and try to make things right. We quickly agreed on a solution and next steps to resolve my concern. I will consider them in the future because they were proactive and made things right. Thank you.

Rob G.

Paradise was the first company to show up and give an estimate. I have a plumber friend who couldn't make it, and I know what he charges on the side and what his company charges. Paradise was actually cheaper than my friends company's full rate. Greg showed up and looked very presentable, gave me a quote and left. Next plumber showed up and was disgusting, period. To connect a 6-inch gap so I could have hot water upstairs, he wanted 3x the price. I called Paradise again and Greg came back within the hour and replaced a master shut off valve in my condo and reconnected my hot water pipe that was accidentally destroyed during construction. I know nothing about plumbing pipes, but he sure made it look pretty. Customer service was professional, although on one of the calls the lady was a little forward asking about the other company who showed up to give an estimate. Overall, I would use them again based on competitive pricing, professionalism, appearance, and great customer service.

Dan G.

I'll be patient and I'll keep you all posted.l.......... July 18,2016; I have to say... I wasn't sure what I was dealing with when I first started speaking to Matt, owner of this company. The guy really got it right and seriously restored my faith in their ethics and customer service. He learned that I flew out, only to hear if my a/c system was still making noise. It was. He came to my condo himself with a technician and made sure it was repaired before I left, back to Chicago.
Thank you for moving mountains to get this's on done. I know I am a bit of a perfectionist at times and over talked you a lot. You are one patient man and as far as I can tell very serious about your customers dollars being spent well.
Thank you for all you did to get his done. You have me for life! I won't be angry if you ask me to be patient. I now know how hard you worked to get everything accomplished. I won't doubt you again.

Jim H.

Gary and team did a great job replacing my jet tub faucets and sink faucets. Very pleased with results

Stephanie F.

Terrific Service from start to finish! Called Paradise Service Technologies yesterday afternoon as the hot water heater was flooding the garage. Spoke with Kim in the office who was a huge help in getting the tech, Octavio, over to the house immediately. Octavio determined the problem, had a new unit ordered within minutes and rearranged his schedule in order to fit us in at 8 am so that we could have hot water again! We would highly recommend Paradise for all your Plumbing and A/C needs. Thank you for providing professional and quality service.

Alex G.

Needed a cooling unit repaired, and two other companies came and couldn't figure it out. Paradise determined the problem, ordered to part, and fixed it promptly. Everyone was polite and kept in contact as promised. Great service!