Pacific Coast Home Services

Colin Q.

We installed a whole-house fan to help combat the heat in our home and we are 100% satisfied with the work done. Every aspect of the job performed by Pacific Coast was first-rate. The estimate was thorough and complete, matching the final amount. The field supervisor, Levi, who completed the job was courteous and professional in every way. He took care to properly protect the area of the job and answered every question. Without a doubt I will contact this contractor once again.

Joe G.

Do you enjoy paying someone $89 to drive to you're house and do absolutely nothing else? Then this is the company for you! If you expect any actual work or even something as simple as an estimate expect to pay FAR more.
Contacted these people along with several others looking to have an electrician inspect my attic space. I'm getting new insulation put in and was advised by my Hvac person that there were some exposed wires which may need to be dealt with before it was safe for him to work. This company was able to come the quickest so I chose them HUGE mistake.
Called and explained what I was looking for someone to look in the attic and advise me if anything actually needed to be done and if so what and how much? Essentially an estimate. Was told it would be $89 to have them out to look at it an go from there. This seemed reasonable as the other electricians I had talked to quoted me between $100-220 to come take a look at it.
Guy shows up I explained again what I was looking for and he goes out to his truck. When he returns he has a tablet that his their standard attic inspection fee of $970 on it and says this is how much it will cost! To have him look and give me an estimate not for any work. Of course I sent him away after laughing at this nonsense and called the company back right away. The person who answered seemed confused and agreed that I should have received an estimate for the $89 I had already paid. They wanted to reschedule. I declined that and asked for a refund. She took my info said it was being passed along to billing and said I should see it in a week.
A week goes by and no refund so I call back. Again someone takes my info and says I will hear back. Get a call from the person I scheduled the appointment with originally and she says it was explained to me this was just a dispatch fee and that was it. She says I won't be receiving a refund as it is non refundable. This of course is not what she said when I originally spoke to her. She also claims she couldn't tell me how much it was going to cost in advance even though the tech claimed it was a ""standard inspection fee"".
I call again trying to speak to a manager and they won't let me. They claim he answers email faster than calls. I hope that's not true as I emailed him a week ago and have heard nothing back. Apparently I will have to dispute the charge with my credit card.
I ended up having someone else come out who did the inspection and minor repairs need for ONE TENTH of what these clowns wanted to charge me just to look at it.
DON'T USE THESE LIARS! Hire anyone else unless you like throwing money away that is.

Aloha L.

They charged me $600 for installing two pendant lights... Just installation... Finished within a hour... I think its a rip off...

Matt E.

Day 4 of waiting for a callback from the Jim Wray (the supervisor), still nothing. We've left voicemails, emails, but still nothing.

As you can see from our previous review, we were told this was being taken care of according to ""Trishia"" the business owner, ""We truly do apologize and this is not how we operate. We do have our higher up management team looking into this and will do everything they can to make your experience better."".

But as we are unable to even get a callback, pretty sure that's just a line that they feed you. No one from ""higher up management team"" has made by any attempt to contact us.

Looks like we are just plane screwed by Pacific Coast. We have open walls in our garage, open trenches on our exterior, un-serviced equipment, but still no call back.

Look elsewhere folk! Good reviews are good, but watch what happens when Pacific Coast makes little to no effort.

Mary G.

Levi arrived a little early thank heavens, because so did the inspector, but he had us ready and we passed with flying colors. Levi handled everything with the inspector put us all back together.

Not surprised, everyone who came out or whom we worked with on the phone were top notch. Because our home is quite old, the repair was extensive and a little expensive but well worth it. The change and safety in the house was huge. Thank you Pacific Coast!

Samantha B.

It's so difficult when you trust a company with your home and they continuously disappoint you. I'm living my worst nightmare with a company midway through a project and failing inspections at my cost. I am unable to get help from a manager and feel as though I have no options. Wish me luck as I am 1.5 years into an electrical panel upgrade with no end in site. I hope this review saves others from experiencing this type of service.

Ramon P.

called to get an estimate on how much it would cost to install a smart Thermostat. told me they would need to send a tech out to give me price. not only do i need to pay a service fee to have them come out but they could come out and charge me more than normal and if i say no im out the service fee money. saying ""i dont have the cost or im not a tech"" i dont see how hard it would have been to text or call one of their techs since everyone has a cell phone now a days.

Greg W.

I did not hire PCHS. If you need HVAC, electrical or any home services make sure you get a second bid. My bid for an attic fan was $1450.00. I thought that was high based on neighbors I asked who had similar work done.

I got a second opinion from a highly rated HVAC installer for $750.

Not saying PCHS isn't good, since we did not use them...just get multiple bids.

Jenna P.

We had a great experience with Pacific Coast Home Services after there was an urgent issue with an old alarm system in our house on a Saturday night. After trying several other companies, we spoke to Pacific Coast who had a technician who was able to help us and they gave us frequent updates on when he would be able to come, including a text with his picture.

Daric was the technician who arrived- he was able to fix the problem quickly, checked various other things to ensure it wouldn't be an issue again, and was really kind and great to work with. He really seemed to care about his work and making sure he resolved the issue for us and we will definitely be calling him if we have other electrical needs in the future. Thank you, Daric and Pacific Coast!

Ron K.

Why do I need to pay $149 for getting a quote for a potential work in my house? I don't understand.
Thanks but no thanks .