Pacific Coast Home Services

Bob J.

Instead of a simple fix they quoted for a full replacement! We had an emergency where the heater was not working on a new construction unit. The blower motor sounded loose from a poor installation. The builder was not responding due to COVID-19 and would not come out. Fortunately this company came out quickly but instead of just fixing the problem they bid for a complete replacement. The builder sub finally came out and tightened the screws. Easy fix, not a $2000+ replacement!

Fred L.

Not the cheapest option, but Richard and Jaime provided excellent service and high quality work. Highly recommended.

Cheryl S.

Yikes, I had an arc under my stove, coming from an electrical box. The piping was warm to the touch and I wasn't really sure I saw an arc, but wanted to be on the safe side. I contacted them this evening, Sunday evening after 5 pm, and they answered right away. I spoke with Heather and she said she would reach out to a technician and call me back. She called back right away and informed me the technician would be at our house within an hour and half. Not only did Raymond get to our home within 30 minutes, I received a text me prior with a picture of him. They drive vehicles that identify their company and uniforms as well. With all of the scary pandemic worries, I was relieved to see Raymond had on gloves and placed shoe covers on his work boots before he entered my home. He was polite, patient, and very knowledgable. He went to our main breaker box outside and took pictures and showed them to us. He opened up the electrical box under the stove and showed us where we could have had a fire. They have scheduled us for work starting tomorrow and I am super relieved. Our home is over 50 years old and I am just grateful we did not have a fire. I will update my review after the work has been performed. For now, I am grateful for the great service!

Atul V.

Very good experience. The technician, Caleb, was very friendly and helpful. Really happy with his way of trying to be helpful all the while.

The job took longer than he had initially anticipated, when he started working he found some issue which he had not expected with the HVAC. But he immediately got an appointment scheduled for the next day early morning. Showed up on time, and completed the job.

The people at the office answering the phone are also very polite and helpful.

Linda C.

Joshua was punctual, knowledgeable and pleasant. Turns out we did not actually need any electrical work done on this occasion but very much appreciated his honesty and valued his opinion. Was well worth the call out fee. Will definitely use this company again in the future.

Joel P.

Had an electrical issue in a Sunday morning. Contacted PCE and Nelson Ortiz was dispatched within 2 hours of my call. Nelson quickly diagnosed and addressed my electrical problem. Definitely recommend PCE and Nelson.

Joanna Y.

Excellent work done! Several outlets didn't work at my home. They checked the panel and all outlets, they also opened up to check the problems until they fixed all the outlets. They did great cleaning work after fixed the outlets and even help me to throw my trash. Raymond is very professional, and he also recommended not using some electric appliances which could cause fire issue in bedrooms. I'll definitely choose them again if I have any other electrical issues later.

Terri K.

We have used Pacific Coast previously for electrical work and were extremely pleased so we contracted with them to tune up our furnaces (we have two) and do a complete cleaning of all the duct work (we recently finished some major renovations). The work performed by Eduardo and Jesus was outstanding; both were professional, courteous and the neatest technicians I have ever seen. They arrived right on time and kept me informed of their progress, they even put new vent covers on for me.

I cannot speak highly enough of the quality of work performed by and staff at Pacific Coast Electric, Heating and Air - everyone I have spoken to,or worked with has been amazing. I highly recommend them

Irene N.

I paid Pacific Coast a fee of $89 to come out and fix my electrical problem. I was told they apply the amount to the labor. After checking out the electrical panel, the technician said it would be $560 to check out the rest...calling it a ""diagnostic testing""! Other than checking the electrical panel, no switch plates were removed or checked to see where the problem was. When I asked him to check it, he said it would only be covered if I paid for the $560 Diagnostic Check and they did NOT do anything by the hour, only by the job. I am a senior and found it $560 to be outrageous!!! I am on a limited income and $560 seems extremely unreasonable. Would not recommend this company! It should be made clear BEFORE how their policy works!!

Ge G.

Pretty weird experience.
I asked for an AC installation estimate, they sent a technician to take a look. No estimate after several days. Called in, was told the technician need access into the house to give an estimate, which the previous technician did not say anything about it. Fine, I set up another appt. One day before the second appt, they called me saying that there is only one free estimate so the second appt will cost me $89.
??? Is this company living on giving estimates, not installation?