Omega Electrical Inc

Andrew S.

Omega Electrical did an excellent job to replace my old chandelier on a 18-feet ceiling. I got few quotes from different companies , but I picked Omega because they offered me the best rate. Nelson has been responsive to answer all my questions. The technicians came on time and were able to finish the project in 1.39 hours (I was quoted for 2 hours). Technicians were professional and respectful. They were wearing masks when inside the house. After they were done , they cleaned up the area. I am satisfied with work quality. I highly recommend Omega Electrical for lighting and other electrical services.

Yash S.

Lights went out in part of our home and called them on a Sunday to schedule an appointment. Got a response within minutes and the tech arrived on time (called before they showed up, which was excellent) and took care of the issue. Thank you for your honesty and professional approach to customer service.

Ennis T.

My issue spawned from a GFCI that wouldn't reset. And although the tech was not able to find the underlying cause of the issue immediately, he was able to assess and identify 2 additional issues that we were not aware of. The tech immediately addressed every issue once it was found. I am grateful for Nelson and his techs professionalism and care to make sure they perform quality work.

Angel M.

Omega responded immediately to my request for an estimate. They showed up wearing masks and let me know what to expect from the install. Had an GFI installed and it was completed as expected. They were very friendly and would recommend to complete the job.

Krystina A.

I'm so grateful that I found Omega electrical Inc team. They were able to schedule me same day service. Needed a A/C system rewired. Thank you so much. Well definitely recommend to friends and family..

Michele E.

Thank the Lord for Omega Electrical today! I had to set up a home office and of course I overloaded the circuit and lost power to 2 rooms. Alex and Michael were at my house within an hr and a half to save the day! They were very thorough and showed me everything was working properly after the job was completed and also explained what was happening. Call Omega for your electrical needs!

Brit S.

We needed an exhaust fan installed in our bathroom quickly and Omega Electrical was available in a very timely manner. Our bathroom didn't have an exhaust fan already, so they needed to cut into the ceiling to install one that we bought ahead of time.

In terms of the work, they were very quick and efficient--the estimated 3 hours to do the work only ended up amounting to 2 hours tops. I was quite pleased with the quick work, so on that note I would rate them 5 stars. Just so you know, they do not patch up any drywall that has been cut open or repaint the walls afterwards, which I was aware of at the time, so just wanted to let others know that you'll need to hire a handyman to do those finishing details or hire someone that does both the installation and the patchwork. Also, you'll need to clean up all the powder and other drywall remnants that get tracked from the bathroom to your front door--there was quite a lot of powder and footprints left on my hardwood floors after the work was done.

As for the 4-star rating, that's because of some things done before and after the work was completed. Firstly, I made the appointment for 7:15pm, but when I got back home from work earlier than expected at around 6pm, I saw their service vehicle already waiting in front of my house. It was not until after I got inside that I received a text stating that the servicemen had already arrived ahead of schedule--a little more than an hour earlier.

I'm not against having my appointment time changed to earlier if it suits my needs, but I would prefer being asked at least an hour before my appointment time if they can come earlier since they were ahead of schedule. I was hoping to eat dinner before their arrival since I feel uncomfortable eating meals when there are workers in my house, and since their work took about 2 hours, I didn't get to eat until after 8pm. Again, it's just a personal preference of mine, but I still think it's appropriate to inform the customer of a possible earlier arrival time and ask if it suits their needs rather than just arrive early and tell the customer after the fact.

The last thing that bothered me was that after the work was completed, one of the servicemen decided to use my restroom without my consent. Whether you are a visitor or worker in someone's home, I believe it is a common courtesy to ask the owner of the home for permission to use their restroom.

Again, these are just personal preferences of mine, but unfortunately they just gave me a bad impression, so that's why I docked down their overall rating to 4 stars despite the work being 5 stars.

Jason S.

Called these guys up to install an outlet for my EV and we were able to schedule quickly.

Technicians were on time and the job was done in the time they communicated to me. Great job!

Emmanuel M.

My Fiance and I needed a few updates to our home so we sought Omega Electrical help and expertise. Our point guy was Nelson, completely satisfied for two thirds of the projects but we feel the crew handling the other 3rd could of been more professional.

Electrical Box:
The work came out amazing. It took them a bit longer to finish then they projected but the results were amazing. They estimated about 8 hours of work but it took them close to 12 hours. Nelson kindly communicated the reason for the delay, the new electrical box was not fitting correctly to the wall. We had electricity power running to the house by the end of the day. For any person interested in updating their electrical box, double check that the number of neutral wires is equal to the number of hot wires. In our case 1 neutral was used between 2 hot wires and it was not caught during the upgrade of the panel. This did not pass first inspection (ask your point person at the end of the project). Nelson was kindly enough to fix the issue later although we felt they should of know better if they're following all electrical codes. It took 3 times for the inspector to pass the project. Nelson and Omega Electrical crew came ahead of time every day to meet and greet the inspector. They were friendly enough so we let them into our home without us being there (3 separate days). First inspector Visit - the neutral and hot wire count did not match - this is not normal and the inspector asked them to fix it, along with adding a metal flange. 2nd Inspector Visit - Wrong Screws were used on the electrical box (Easy Fix ). 3rd Inspector Visit - Passed with flying colors. I'm posting this for any reader interested in saving themselves time. As the inspector had to show up on 3 different days.

20amp Outlet to Garage Office:
This was done on day 1 of the project and came out great. The location is a bit awkward for the outlet but the Omega Electrical crew let us know why it was placed in the awkward location. Not a big deal but I wish they would have told us the location before hand.

Exterior Level 2 Car Charge:
Ok this is where things got rocky with them. Car Charger was installed on the following visit - Day 2. By this time of project had been completed and Omega Electrical had been paid for the previous project. We only saw Nelson at the beginning of the day and I think that is where things fell apart. The crew that day was not as neat and professional as the crew from Day 1. Inside the house they left all sorts of random materials and debris. The pipe leading into the exterior outlet was bent (seems like it wasn't a perfect fit, so the electrical pipe looks like it was forced into place). On day 1 of the projects I saw Nelson come by and attend his crew with water and coffee, clean up any random debri left on the ground ( he legit brought a wireless vacuum to pick up stuff). What we saw on Day 2 was different. The hallway necessary to access the electrical cable line had been previously painted. This wall was left filty with hand prints and scratches by ladders. My home is in the process of being updated so fair warning to any homeowner that has their finish look in place. Day 2 crew was not as clean. Does the car charger work? Yes. Sadly my fiance and I will be repainting the hallways again.

Hope this is a fair review and only want to describe/point out my experience. Omega Electrical prices are fair and I wish them all the best. I would definitely use them for my future grounding electrical work, and will personally ask for Nelson to help us.

Daniel W.

I contacted Nelson regarding problems with my kitchen outlets. I had checked by breaker panel and all is good. It was a late Saturday afternoon and after Nelson walked me through to make sure all breakers and GFIs were checked, he electronically sent an agreement for his rates for troubleshooting. After signing those electronically, he scheduled a technician for Sunday 8am. The next morning, the technician arrived bright and early. Before he came, I had forgotten that I had a secondary panel upstairs that included a breaker for the kitchen. I found a breaker flipped and flipped it back and all was good. I tried contacting Nelson to cancel the appointment, but his technician rang the doorbell at 8am. I tried to pay for his trip, but wouldn't take anything. 5 stars for a honest company and a great process for electronic quote and agreement. I will definitely contact Nelson's company in the future for his great service and honesty.