Mister Sparky of Sarasota

Dennis P.

Had scheduled someone to come out and look at an electrical issue in a house I'm buying. Called and got it scheduled, but they said they had to call the seller to get his permission. No problem. I'm out the house the day of the appt waiting when I get a text towards the end of the appt window saying it's scheduled for the next day. I call to find out why and get told there was an emergency call that came in. I ask what constitutes an emergency during normal business hours when I'm already on the schedule. I was told ""someone willing to pay more money."" They were out the following day and were able to correct the issue after trying to upset my wife for several thousand dollars. Forgot to have them look at one other thing. Called to get it scheduled. They take the payment over the phone for the service call, but them when another emergency comes up for the 2nd appt I get told they can't discuss it with me because I'm buying the home and don't own it yet. I ask to speak with a manager and they refuse to speak with me. Then I get yelled at by customer service saying ""what do you expect me to do, i just work in scheduling. Finally get them scheduled to come back out, scheduled between 12 and 4. I get a call at 4 saying they can he there in about an hour. Do not waste your time with this company.

Jim F.

This is the absolute WORST company out there. I really wish I had read these reviews before i called them..RUN away from this business as fast as you can.

Jeff H.

Needed 2 exterior flood lights and 2 interior garage lights installed. I have the lights. Was quoted $550 per light, $2200!!! ridiculous.

Harold S.

The light bulb over my outside doorway was out.

I changed the bulb but it didn't work.

I called Mr. Sparky. The guy fi had to remove the circuit breaker panel and check it.

He tried to sell me an entire new cir breaker panel.

Then he suggested that I h him change every electrical outlet and switch in my entire house.

I asked him to just look at the light that was out.

He sai that he needed to do a diagnostic check first.

Did I want the $150 diagnostic or the $250 diagnostic.

I told him to reattach the circuit breaker panel, and leave.

I called his office and told his supervisor what happened.

The supervisor supported the worker, saying that is their standard procedure.

Stay away from this shady company.

John C.

Scheduled a appointment twice and both times were canceled by them
guess they don't want my business.

Mitzie F.

We just hung up with the office. A licensed electrician will come to our home this week, give us a quote and potentially do the work the same day! Fast, efficient service by a licensed electricia, it's wonderful!

Sara H.

After scheduling one week in advance, our appointment was bumped for an emergency. We had blocked off an entire morning to be home fir them, so we were upset. I called to cancel and although they apologized profusely, they offered no solution to our problem. Don't use these guys!
Only gave one star because the phone clerks were so nice.

Chris E.

I wasted months awaiting a final, correct quote on installing an EV car charger for my wife's new car from Mr. Sparky.

I am a renter and had to include my landlord in the process. He requested additional work and we were awaiting the final, comprehensive quote. It never came, even after months of countless calls.

In addition, the initial quote was almost double what I was quoted on the site visit and it was way out of line with typical prices. (I have been planning this for years.) I was willing to spend more if it was done very well, but still...

I did not give one star because the visiting Mr. Sparky electrician did point out that another electrician (who also blew me off, never submitting any quote) from Devereaux Electtical had advised a connection design that would have been incompatible with EV car charging.

My landlord contacted his usual electrician. That guy is so booked up that we could wait another three months. Try owning an EV with no home charger. It is not easy. Thanks a lot Mr. Sparky!

FYI, I am reluctant to trash companies on Yelp, having read unjust reviews of some of my employers in the past. I usually am posting positive posts. So you can take that into account while reading this review.

To answer Mr. Sparky's question, it is the R.I. franchise.

Joy M.

Have used company 3 times in last 4 years for home upgrades and repairs and they always do excellent work. Very reliable and they stand by their work.

K D.

We have used them a few times but this was the LAST TIME we will ever use them again. We had AN APPT. on June 10, 2021 and it was a 4 hour window (our window was 12-4pm. THEY NEVER SHOWED UP OR CALLED....So we called them the same day at 3:30pm......OH they said sorry we had an emergency meeting this day and someone called you and left a message that we couldn't come.....Ah NO YOU DID NOT CALL ME...I WAS HOME ALL DAY AS I AM WAITING FOR YOUR 4 HOUR WINDOW ( which I think is ridiculous to begin with.....So we asked if they could come the next day and they said we are all BOOKED up....LIKE REALLY...what kind of customer service is this....I SHOULD OF BEEN FIRST IN LINE FOR THE NEXT DAY. Never again will I use Mr Sparky. Reviews like this will only bring your business down...