Mister Sparky of Atlanta

Adam B.

Will not recommend this company again. $279 to replace a breaker? $99 to install a switch plate COVER?
ACTUAL QUOTE ATTACHED.

Harry C.

Totally dissatisfied with their service. They texted that their rep was on his way but he never showed. After 40 minutes I called their office and was told they had cancelled the appointment as they did not hear back from me. I was never notified of the cancellation. When I tried to reply to the text at 10:22 am when I received it, I got a message saying they could not receive replies on their link. The woman at the office would not reschedule for today and when I informed her that I was put in a big difficulty because of this as I had to pull out all of my pots and pans in preparation for the visit she would not do anything to resolve the problem. Totally bad customer service and totally wrong to cancel my appointment that was scheduled from 10-2 today. Now I have to wait until tomorrow for someone to come again between 10-2 and will have to do this all over again.

Mr And Mrs G.

Over the weekend our Nest thermostat stopped working. A wire Rh is getting no power. After googling it says probably our circuit breaker or a busted fuse.

MR says ... I called someone already. I found Mister Sparky
MRS says ... (after checking YELP!) What? Why would you hire someone with 2 stars rating on Yelp?

Here's why MR got this one right.

Henry was the electrician who came to check. While he was checking for voltage, our furnace kicked off on its own and started to work again. Even though Henry did not do anything, he should have collected service charge for showing up right? But he did not. That is why we're giving Mister Sparky 4stars. On the receipt, Henry indicated to have an AC guy come instead. So we did.

Our wonderful HVAC technician (see Climate Technicians Incorporated) came and found the real issue. It was indeed a busted breaker. Our HVAC technician did an electrical work that should have been caught by Henry. In fairness though, our HVAC technician said circuit breaker power do comes and goes so there is no way Henry could have caught it unless he removed the breaker panel.

Not to digress, Henry was fair and generous for not charging us anything. Mister Sparky is a good company and Google reviews got this right. They have 4.8stars with 1,925 reviews as of Feb. 2, 2021.

Liz R.

If I could give 0 stars I would. I called 3 different times to ask how to get a vendor set up form completed so I could schedule a visit for repair of lighting in the mailbox area of our neighborhood, since I'm the HOA President. 5 days later, and 1 day asking for manager to call, I've not received a call

Chad B.

I called because my outdoor outlets and one outlet inside had stopped working. Once he got my story to which he was very nice, he went to diagnose the issue. He came back to me and gave me three options. One to repair and get power working would cost me $295. One to replace half of a sub panel for 1300-1600. I chose the repair. Only after the repair and paying for it did he actually show me what he did. He literally replaced a $3 gfi outlet. He did show me a light switch I needed to replace and quoted me $360 to replace it. I declined. He also showed me the panel and the type of breakers to replace if I choose to do on my own. I went to Home Depot and spent 60 and came home and had the breakers and the light switch replaced in under an hour on my own. I'm sorry but 295 to replace an outlet and 360 to replace a light switch is a total rip off. I will never use again. Only reason for two stars is because the tech was very nice and just doing his job. I will be complaining about the price on Monday to their office as I believe that is highway robbery and trying to take advantage of people.

Tom W.

Tech came out to give us an estimate. Was all attitude. Then when he came back with the quote it was well over twice that any other licensed electrician gave us. I had showed him around with what we needed and he came back with a whole list of what else we needed. From the get go could tell he / they were not even interested in the work to be done. They could have saved us both time saying no thanks. Will not be recommending them to anyone.

Carol C.

My main breaker kept flipping off Called Mr. Sparky, he was here 15 minutes. Told me my outside and inside breaker boxes needed to be upgraded. He quoted me $9000! I called a different company and the electrician found that a screw was missing on one of the wires. He checked everything inside and out and charged me $100.

John D.

I recently had set a appointment for a light switch and fan to be looked at . I told Charlie that it was a 15 foot high fan and the technician needed a tall ladder. So when the day came a tech by the name of Adam called to let me know he would be at my home in 15 minutes. I mentioned the need for a tall ladder and he said he didn't have one . He insisted on coming over to look at the light so I agreed . When Adam showed up he looked at the high ceiling and said oh, I cant fix this without a ladder ( Adam APM almost laughing) I do not find it funny because I had taken the day off from work and needed this to be fixed . I called Mister Sparky and Charlie answered. I told him the tech had no ladder an d left my house . Charlie said , oh really . So disappointing .

Ashley G.

Horrible! What a rip off! Not only was our tech late, but he tried up selling us on several items in our home. Ignoring the entire reason we called him out to our house. He then quoted us $12k to replace our Electrical Panel! When I questioned him on the price, he would not give me any answers to why it was so high. Please stay far away from using this service! I feel horrible for how many people this company is taking advantage of, truly horrific!

Amanda C.

Thank you Thomas with Mister Sparky! You were very professional, knowledgeable and patient while fixing a laundry list of items throughout the house. I highly recommend them!! He took the time to explain all of his suggestions and answer all of my questions. He also wore a mask and was very careful in terms of COVID. Very trustworthy!!