Mister Sparky First Coast

Sophie W.

If I can give zero star, I would. I am thankful I did not hire this company. I was almost deceived by them of thousand of dollars. Had some electrical problems and was informed that I need to spend anywhere from 2k-5k to fix the issue. I didn't know anything about electrical but I do know when a business is using scare tactic to promote sales. They said that it had to be done or it will cause fire and wouldn't be safe to live in. That the situation/problem was imminent. I almost bought into it, but I decided to call another company for a second opinion because I just didn't trust their scare tactics sales approach. Turned out the supposed ""problem"" they claimed wasn't a problem at all, nothing major or imminent needed fixing, and it was just a simple electrical job that ended up with only few hundred dollars. I was told by the electrician I ended up hired that I was poorly misinformed.

It was just very dishonest and unethical business practice. I don't know if it was a honest mistake - a wrong diagnostic or simply, that their technicians were commission based that they had to lie in order to get a sale. Don't know. I just glad I wasn't their victim. Will definitely file a claim to the BBB to warn others about them. Please, if you ever want to hire them, please call for second opinion before you make the hiring decision. Please don't let them be the first guy you call and hire. It almost happened to me and I glad I didn't.

Samuel M.

No one turned up for the appointment neither on Monday or Thursday bad customer service

Michael B.

All mister sparkey does is over charge,then slap you with a 60.00 service call.Please call around! The tech told me four replacement gang boxes was going to be 600.00 , I think the techs were sizing me up.( I had the same job done for 130.00) Go for free estimates. Please do not become a victim to over priced commissioned/ electrician/ salesperson. And yes they are commissioned. Mr sparky price is a shocker and will light you up! They have bogus reviews @ 5 stars, just plain BS There is no way they could achieve this rating with such deceptive business practices and pricing!

Mary N.

Highly recommend this company! We have a new home and recently had an electrical issue that no one could seem to pinpoint where it was originating! The first team of guys, Chris and Cameron showed up on a Saturday and were very thorough in searching for the root cause of it and were super polite and courteous working around all the family members in the house at the time.

The next day we had another team member, Chad, come to discover the issues was more complicated and he would have to return the following day with help. He and Ali arrived the next day (on a Holiday!) and stayed until the job was complete! They were very helpful in explaining the situation to us and seemed extremely knowledgeable and competent.

These guys will make sure you are happy with the job and that your home is safe. And the answering department was always kind and kept us informed on timeframe of the workers, etc. Great service all around!!!

Samantha G.

Mr. Sparky quickly and effienctly serviced all my electrical needs. He was willing to come out on a Saturday morning which was great too

Bill G.

Called for a quote to fix a double tap issue with my breaker box. Person how came told me that the box was full and the only way to solve the issue was to put in a new larger breaker box. Quoted me $2,400 to do it. I asked if a subpanel could be installed, he said it would be more expensive then a new panel. Told him to send me the quote as I was planning to get additional quotes. He then told me if I had the work done right then I would get a 15% discount, but only if I had the work done while he was there. Told him to send the quote! He then told me there was a $69 service call fee, which no one explained with I set up the appointment. I then had a second electric company come for a quote. After 5 minutes of checking out the breaker panel the second company said that the fix was no big deal. Within 30 minutes he had created additional space in the box and cured the double tap situation plus added a spare breaker and only charged $260 for parts and labor. Plus he said that adding a subpanel would have been far cheaper then replacing a whole new breaker panel.The person sent by Mister Sparky either didn't know what he was doing or was scamming me with a very expensive upsell. Never use Mister Sparky without getting a second quote unless you want to pay through the nose for work you don't need. They did refund the service call fee after I complained. I will never use them again!

Jessa R.

The utmost professionals. They arrived on time, called in advance, did a great job and cleaned up afterwords. Ask for Brad and Joe they were awesome. They have fair prices and gave us an accurate estimate before hand. Really glad I listened to all the previous reviews and went with these guys.

Leslie M.

Finally!! A professional and knowledgeable electrical company! Thank you Jamal and Chris for being on time, professional and informative. You took your time going over our many issues and worked with us to get things going. Our 100 year old house appreciates the TLC. Looking forward to working on many projects together! Merry Christmas to you and yours.
The Gratz's

Nena M.

Mayor with Mr. Sparky has consistently provided stellar service and support throughout our home renovation project. He does a great job with executing the basic's; he show's up when he says he's going to, he does the work he promises to do, he offers solutions for issues that we initially were not aware of, he's timely in completing projects, he's reliable, responsible and knowledgeable. We plan on using Mr. Sparky for future projects.

William H.

Mr. Sparky just saved us a lot of money. I give them very high marks for honestly and customer service, particularly for a young electrician named Travis. Our electricity was out late at night. JEA told us it was a main breaker and our problem. We sent photos of the breaker to a different highly rated company (American Electric), and they told us it that because it was an obsolete Sylvania breaker, we would have to go without power overnight and pay over $1,600 for a whole new panel.Their charge just to look at it was $325. We called Mr. Sparky for a second opinion. They immediately identified the breaker from the photo as a Seimens, had it in stock, came out immediately, convinced JEA that their meter was bad, and fixed our problem at 1 a.m. for a few hundred dollars. Mr. Sparky also noted that Seimens and Sylvania (which is NOT obsolete) are interchangeable in our panel. Mr. Sparky saved us a lot of money and inconvenience. If you want honest and professional work, don't use anyone else