Milestone Garage Door Repair

Patrick P.

I had Milestone come out to do some work on my A/C unit. They were amazing!
I used the online booking tool, which was super convenient. The tech that came out was knowledgeable and did a great job. They offer a monthly membership that provides a bi-annual tune-up and A/C maintenance, love that! I'll be using Milestone the next time I need a service for my HVAC, plumbing, or electric.

Yee H.

Extremely pricey! Customer service never mentioned a consult charge when I called. Plumber showed up to quote me on replacing a kitchen sink. He was 21 yrs old and had no idea what farmhouse sink was, and yet he stated he has installed ""million"" sinks lol... His attitude and lack of knowledge was a turn off. How do they expect me to say yes to a crappy sales pitch and pay an inexperienced plumber over $1,500 to simply install a sink??? I can't imagine how much they paid google to bump up their reviews to whopping 4.9 stars... I am 1000% sure you can find a better priced plumber out there that would cost you a fraction of what these guys charge.

James M.

They did some electrical and plumbing work somewhat extensive,
I question their estimate process as they have different quotes
from different employees. I think they are told to get as much as
as the customer will agree to. The work was subpar.

Darren H.

I had other ""reputable"" services come out and they could not fix my problem. I'm fact they left my unit open. Rolando came in and diagnosed everything. He did not leave until the problem was resolved and my air conditioning worked well. He is very knowledgeable, professional and friendly. The manager was friendly and kept in contact with me from scheduling to reminding me of the appointment. I HIGHLY recommend this company.

Rob D.

$5k-10k for vent system cleaning?! They came out to do A/C servicing late in the afternoon, scheduled right away for next morning to do a full cleaning, my guess is so we couldn't call around. I called another place and they quoted $650 for the advanced package. They really planned to have one guy come out, work a day and collect $10k. This company preys on unknowing people.

Liefde Z.

I've never had evidence of a company sabotaging equipment, but I do now.

Luis came out for the tune up service a little over a month ago for our HVAC system. It was more of a sales pitch than anything else.

Well it turns out besides the fact he didn't put back our filter cartridge into one of our units, which we found out a couple of weeks later when we had to replace it, but he left open a valve which leaked all of our refrigerant. We called a different company and this is what he relayed to us. Interestingly, Luis had brought up it would be awful for the refrigerant to leak. 'it gets expensive.'




This guy is a crook.

Karen M.

Another review echoing earlier ones...Milestone's prices are far too high. I feel sorry for the people who pay it with no questions asked.

I needed one bathroom faucet replaced and one simple bathtub faucet handle. The technician (who was friendly) presented me with a price of $882 ($759 for Advantage members). This much for a job the technician said would take about an hour! Mind you, I already have the faucet parts so this was for labor only. Really unbelievable.

I've had faucets replaced before and have paid less than a third of that for the exact same repair. After I said I wouldn't be having him do the work, the technician went outside to write up my service call invoice. When he returned he magically presented me with the ""Managers Special"" price of $396. That price is definitely more in line with what it should've been to begin with, but by then I knew I didn't want to give them another dime. It was like being at a car dealership haggling over some ever-moving target of a price! I don't want to pay higher prices to support their bloated overhead when I can get the same job done for $150-200 hr. plus parts from smaller shops with less overhead.

The only reason I called Milestone to begin with was because a friend had suggested it and they were available the next day. I'll definitely be telling her that she's being overcharged and for future reference, give her the name of the plumber who's on their way to do the job for less than $300.

June C.

I'd like to give another shout-out kudos to Milestone for their help this week. I called because I was looking to get my dryer vent cleaned. They don't do this work, but referred me to Hank's Handyman Services, who does do this. I definitely would trust Milestone's recommendations because I was very pleased with Hank's. They came out yesterday & did a great job!!! For my larger jobs; HVAC, plumbing & electric, it's always Milestone for me. Now for handman type jobs, it will be Hank's. Thank you, Milestone!! You all rock!

Jtd D.

Dallas area is experiencing a heat wave and a lot of starter/run capacitors are going bad on the AC units. I expected that was my problem and called for milestone service since I could not find one.

The service technician was great. He was knowledgable and did a great job checking the system. However after putting a one capacitor in he said that the charge is $700. This is outrages. You can buy this part all over the internet for an average of $21.00. Unfortunately most people do not know how to do this and install it.

I had him put my bad capacitor back in, paid a service fee and I ordered one. Thank you Grainger for getting it to me the next day.

In my opinion I think milestone is taking advantage of people during this time of excessive heat.

Jeremy L.

Same story; different reviewer: The service and friendliness is top notch in the business. On the other hand, their over-the-top sales push and pricing makes them a subpar company. I paid over $500 today for a visit that other electricians quoted around $200 to do. The only reason I paid it was because they were already here and I would've still had to pay $100 for their diagnostic and estimate.

In short, the guys are great and knowledgeable, but you can easily find the same service cheaper somewhere else.

Note: A warranty doesn't matter when I can pay someone else two to three times over to fix the same problem.