Milestone Garage Door Repair

Heather S.

This company is WAY overpriced. I use them for my security and when my air conditioner needed replacing, I went with them even though their semi-annual maintenance failed to identify the problem that caused the need for the replacement in the first place. The AC unit was nearly $1500 over the other quotes but I thought "" oh, but they have a great warranty on it"". Now, I have a simple plumbing issue and I called them. After all, I am a ""MAM"" member and get a discount. They refused to give me a price over the phone although their prices are non-negotiable and laminated in a spiral binder and the price for a simple garbage disposal replacement was $450 plus the $69 service fee. They did offer $15% off for being a service MAM member but that still made it a whopping $464!!!!!
No thank you, I called another plumber who came out that day and installed for $300. Shame on you Milestone!!!

Steven M.

I had Electrician Chris Kohr from Milestone come out to service my house, and saying he was fantastic is a gross understatement. Chris was timely, extremely knowledgeable, and very willing to show me what the problem was, how he fixed it, and how we could prevent a recurrence. Chris is the only electrician I will trust my home with in the future.

Joan D.

Do NOT call this company. I am shocked and horrified by their willingness to charge INSANELY high fees and use pressure tactics and lies to sell overpriced A/C systems.

I am sickened by the behavior of the people in this company.

Call anyone else!!!!

Jeff S.

Called them for a circuit repair. Straight forward for any electrician. It was 79.95 for them to come out. When they found out we had a business in our home he had to call to get the price. He quoted me $450 to find the problem and another $1300 to fix it. I paid the $80 and said no thanks. They did send me a thank you card! ?????

Jeff G.

They need to change their slogan to

We fix it with a flash

Electrican caused sparks twice and tripped our breakers 3 times on a light switch after being ripped off with a general fee for a what he called a simple fix. My daughter was afraid to touch the light switch for while and I was wondering if the house would catch fire after he left. Find someone else.

Melissa W.

We have used Milestone multiple times, and each time the technicians have been professional, knowledgeable, and offer multiple options for repair. Today, Ryan, was very helpful in quickly assessing and diagnosing our slab leak. We appreciate his expertise and coordination of our near future repair.

Mark L.

I used Milestone about a week ago and they where terrific. The technician showed up promptly and was very polite. He was able to figure out the problem in a few minutes, faulty wall switch. He also did a walk through of my house, which is 44 years old and has been remodeled several times. He noticed a few things that weren't done right, power line for external garage tied directly into the main power in front of the breaker. He gave me an estimate to repair it and was not pushy at all answered all of my questions and showed me what they fixed that day and if I choose to repair the garage power.

Stacy D.

A very nice man named Kyle arrived, the one star is simply because he arrived same day and was courteous. Then he wanted me to sign saying I agreed to pay over $500 for a minor repair. He said if it doesn't take him that long he would knock the price down -- but for him to work on it I had to sign this $500 paper first. What? This is ridiculous! I told him that he was very nice but that his companies protocol lost my business. If I'm not going to have to pay $500 in the end, why make me sign saying I'm willing to? Unless, they are just going to keep ""finding"" problems. I found the whole procedure reeked of scam and asked them to leave.

Gregory B.

I saw the mixed/bad reviews on Yelp and I was initially scared off Milestone. My Yelp compadres usually get it right. In this case, I really can't do anything but 5 stars as I had 2 back-to-back amazing experiences. I had a balky A/C unit that was tripping a breaker every 48 hours and shutting itself off. On my initial call, I asked for an electrician, but was helped by the friendly office staff that maybe we should let an HVAC tech look at it first to make sure the unit was functioning properly. In the appointed window, I was given a 30 minute heads up for when my techs would arrive and was even texted pictures of both techs, which is great for security. When they showed up they took a quick look and determined my condo actually has ""commercial"" grade units, so they called their expert, Eric, on these types of units. Eric came a couple hours later, and he was THE MAN. He knew my brand of unit intimately, and spent an hour or so checking it out and diagnosing my problem. At the end, he determined everything in the unit that could be affecting the offending breaker shut off, was functioning properly. He did some routine, needed maintenance for me, and then called their electrician and set up an appt for today.

Same routine, a call 30 minutes before, and picture via text of Eric, who showed up promptly. Same result. He diagnosed the electrical circuit to the HVAC and determined it was likely a faulty breaker, which was replaced promptly.

Can't say enough about the service I got from Milestone. Customer Service is clearly a priority with these folks, and I'm happy to find a single company I can source electric, HVAC, and plumbing. Happy homeowner

Brian W.

We had a problem with a light and a switch that had shorted out. Hunter came and listened to our problem and explained what needed to be done and the cost involved. He took care of the problem and cleaned up after himself which not all companies do, and did an inspection of our electrical system. Very polite and knowledgeable. I would recommend this company to anyone looking for electrical work.