Mars Services

Tom C.

Lack of communication. Says will arrive in the morning. No show and no communication for the entire day. Asked what happened in the late afternoon. The excuse was, ""its really hot and the guys have to take breaks so its slowing things down."" Umm... its July in Texas, you already know that. We know this is the weather in Texas in July. And you're a HVAC company. Please respect your customer's time by planning better or just by giving them a heads up on the delay.

Eric M.

I rarely have a need for plumbing services but when I do it's an emergency, and I don't want to wait till the end of this week or next week to get the assistance I need. Mars services and specifically Les was perfect today!

Les quickly diagnosed the problem, scoped it out and found a resolution for me fairly quickly. I appreciate his professionalism and honesty and doing business with him was a pleasure. He laid out all the options for me and I feel as though I got a great return for my money....the same day my emergency happened.

Thank you Mars Plumbing and Les.

Lisa L.

I had the carpets cleaned and my tile floors in kitchen, baths and laundry room done. They look new!!! Great job by Carlos and Keith from Mars! The company responded to my inquiry the same day. They came out within a couple of days. They showed up on time. They gave me a price quote before starting work. They didn't add on fees and stuck to their quote And their prices are very reasonable! Thank you Carlos, Keith and Mars Services! Highly recommend!

Corey E.

The owner contacted me and sent two very professional technicians out to correct the original work. They did an excellent job and we're very amenable.

Maria M.

Mars services came right on time as scheduled and went above and beyond. Initially I thought my couch had no urine stains but when they arrived we found some. Unsure if the chemicals would work they were honest with me about the possibility of it not working. Still I had them go ahead and clean it. He left me half a bottle of the solution in case I needed to retreat it and made sure I knew how. Turns out it worked. The couch smells great a month later with no sign of stains or smells of dogs or urine. I appreciated their honesty and their willingness to help. They did a great job!!!

Leo B.

I started to feel warm spots on my dinning room floor and heard water running all the time, clear signs of a leak... put out a message for help and Mars beat the competition (SIDE NOTE: sending out that message was cool, cut down on time)
They sent Les and he knows his stuff. He's effective and to the point. Over all good experience!

Kristina C.

I have nothing but great things to say about this company. I found this business through my favorite app... YELP of course. They have quite a few 5 star reviews. My kitchen sink was completely stopped up due to a clogged pipe. Water would not flow through and we required a hydro-spray pressure wash of our pipes (which is not covered by my home warranty). Putting the job off was just not an option because we use our kitchen sink and dishwasher every day. I requested the service through the yelp app and was contacted by the company within an hour. They were able to send someone out to do the repair the next day for a reasonable price. The plumber was very polite and professional. He explained everything that he was doing and was able to complete the job in one business day. The company also does other services; as listed on the business card. I highly recommend them.

Matt B.

Terrible service. Terrible owner. Terrible oversight. Terrible management. Lacking knowledge in all regards. Plumbers left stack out of roof during three day rain session. Then company walked away from job. Damages to home. Charles wanted payment upfront after this... what a joke. All investors have heard, Mars doesn't know anything except pool cleaning. Don't hire for serious work. Also have super unprofessional voicemails and messages saved from the plumber and other employees. Message me for all details, happy to share with yelpers.

K. G.

If I could give no stars I would. Made an appointment for 7/14. They said they would be here between 8:00am-12:00pm. Never called or showed. When we called to see why they didn't show, the person couldn't even pull up the schedule or get ahold of the worker that was supposed to come. Wasted 4 hours waiting for these people. Thanks for nothing. We will never use them for services.

UPDATE: Too little too late on your response. This was a long time ago and I took a day off. Looks like this company has no concept of time. Do not use.

Rashawn B.

This company screwed my over for almost $1000 dollars. Dont ever work here or use their services. Crooked company