Los Gatos Electric

Han I.

Should've listened to the negative reviews but sadly, I thought the 5 star ones might be legit. Now I'm wondering if they're written by friends. After signing contract and having the most difficult time getting a reply from Jim (he seriously LAGS after he gets your the initial deposit in hand), he finally did some work. UNFORTUNATELY, this man does NOT do honest work nor operate in good faith. Work seemed legit when he asks for payment and only after very close inspection and actual use, we realized that was not done correctly and stopped working quickly after he left, impossible to reach or get Jim to come back out afterwards to fix the job. He completely flat out refused and we were stuck hiring someone else from scratch. This company is a fraud. Use at your own risk.

Jim W.

Always a bit tough to troubleshoot problems but Los Gatos Electric was fine. But even more delightful was their prompt response - same day! Really nice to get a person, and not a recording machine message that may or may not eventually respond.

Liz D.

I called LGE today to hopefully get someone out to my house. Expecting to have to schedule an appointment for days/weeks out, I was pleasantly surprised to know that they could dispatch someone within 30 minutes.
Jim (the owner) showed up and was very pleasant and knowledgable. He fixed my oven in about 15 minutes, cleaned up dangling wires in about 5, then helped me take down a hideous light fixture in a bathroom. It was the most productive and well spent money I have ever spent.
After the appointment, I asked Jim to send over a quote for additional light installment work and, again, expecting this to take a few days, he sent it over in a few hours. Such a great experience and I will definitely be using them again.

Linda H.

Good news, bad news.
Good: 1- They were one of 2 out of 5 vendors I contacted that responded and the only one that followed through with an estimate. 2-Brittany, in the office, was most responsive. 3--The work was done to my satisfaction....but not without....

BAD NEWS: 1-The hourly rate of $250 was higher than I expected. 2--The bathroom fan and closet light were replaced, but I was told that the sheetrock/paint finish work would cost an add'l $150, which I refused to pay as it was part of the job. 3--I was harassed for payment, but kept explaining I'd pay when the work was completed, which I did within 5 minutes of completion. 4--I was told by Jim, the owner, that he'd have to ""verify"" that they made the opening in the ceiling bigger, despite me telling him that it was sawed open. 5--HAD I NOT FOUGHT, I WOULD HAVE EITHER HAD A HOLE IN MY CEILING TO FIX MYSELF, OR WOULD HAVE PAID AN ADD'L $150, which he ultimately agreed was part of the job.

Candice K.

I'm still shocked at how quickly they came out to help. Got a new dryer and just assumed (dumb) the existing outlet would be fine. They came out same day and changed my 120v for a new 240v. Even helped with a couple other small things at no additional cost. Very professional, extremely knowledgeable and kind to boot! I especially appreciated the less than one hour arrival window and updates.

Michael R.

I had a circuit breaker that would immediately trip every time I would try to reset it. Either the breaker was bad or there was a short circuit in the wiring. It was a Sunday and I needed it fixed that day. The owner, Jim Holliday, had me text him some photos, and then he showed within an hour and replaced the breaker in a few minutes. He charged me $205; he said the weekday minimum for visits is $195 so I got a good deal. Jim's manner was friendly and professional.

Sami M.

Not sure who has written all the other reviews here but our experience has not been good. Moved into our new (very old) house a few months ago and called Los Gatos Electric - always like to patronize local businesses and the reviews seemed positive. Jim came to our house with his office assistant and did a house inspection, taking measurements and looking things over. We expected a comprehensive report i.e. to hang some immediate lights and give us a complete re-wiring quote in a couple of days or a week. Received a note from the assistant a couple of weeks later i.e. we are busy but will get your quote to you as quickly as possible. A week later, a text from Jim following up - still no quote and it was clear he wasn't sure which customer we were. It is a pity as we would have no doubt been good customers, but to never receive a quote or explanation is beyond strange - clearly poor business management. Obviously it is a relief as well - we can only imagine what kind of work this company does if they can't get a quote to a customer after 2 months.

Brutally H.

I haven't had a chance to use this company but they seemed more straight forward and honest then other companies.

They are little expensive with the set price to come out; which ended up deterring me from using them.

Don't get me wrong they are better priced then many other companies that try to rip you off.

Assaf F.

We've recently completed an electrical job with the help of LG Electric, which involved an upgrade and an addition of circuits, installation of equipment and wiring it. The pricing was very fair, the work was done in a timely manner and very professionally.

Looking forward to working with them again!

Jim D.

I hired Los Gatos Electric to do exterior electrical work that included adding an extra circuit to power a detached workshop building with internal and external lights and electrical outlets. The job also included adding low voltage exterior lighting to my property with timers and motion sensor lights. Jim at Los Gatos Electric is a true professional. He is focused on quality and customer satisfaction. Any time I wanted an adjustment to the work, he had his contractors respond quickly and to my satisfaction. Jim is easy to reach by phone. No waiting for days on end for return phone calls. I most especially appreciated the warranty Jim provides for his work and parts. Shortly after the external low voltage transformers were installed, they both stopped working. Jim replaced these with no cost. Amazingly, Jim even showed up on New Years Day holiday to do the work himself. Wow! I recommend Los Gatos Electric and will definitely hire them again for my future electrical needs.