Lex The Tech Guy

Alex T.

Over the years, tried several ""home theater technicians"". Lex from The Tech Guys is by far the best. Knowledgeable, pleasant, fast and creative - plugged in the new AppleTV and programmed the universal remote in no time, and made several suggestions for improving the set up further. We already have the next project planned for him. Highly recommend.

Jonathan W.

The Tech Guyz were great! Lex provided me with an honest quote for the work I requested and provided great suggestions to make my apartment look amazing.

He was willing to put in the extra effort and go the extra mile by coming to my place on a Sunday to install my surround sound system. He was friendly, professional, efficient, and knowledgeable.
I have a small apartment in San Francisco so it was crucial for me to hide as many wires as possible and make the living room room look clean (hid and organized the wires in the walls and ran the wires to the back of the room noticeably). Lex did that with ease and I truly feel that the value of my apartment increased.

Also, Lex has a background with Comcast and AT&T equipment. He was able to help me sort out and organize the one hundred wires that Comcast provides for internet/cable/security.

Not only was the work professionally done, but also, the price was very reasonable. Will definitely look to bring back Tech Guyz to help me with my next project.

Reed S.

Please Read My ORIGINAL Review!!

I'd actually HOPED Tech Guyz would respond to this review! Why? Because I didn't want to make the review so long with all the crap they pulled, that people wouldn't read it. But luckily, I've another chance!

First off, I didn't ""lie"" to the assistant, Kristin. In fact, she admitted to accidentally giving me the wrong price (UNKNOWINGLY by me, until Lex, the owner, had her add an additional $25 fee).
I'd originally called asking the price to move a 55"" to my bedroom, & a 65"" to my TV room. I even sent pictures.
The ""story"" the owner of Tech Guyz refers to, is no story at all. My mother passed away from Non Small Cell Squamous Cell Carcinoma. Lung cancer. I have, in fact been on disability, and much to The owner's dismay, I'm still employed. I haven't experienced a ""job loss"".
The ""$4000 TV"" he judges me on (did he Google this price? I only found out the value when the Estate advised me), was ordered by my mother before her death, & was held by the Estate until a few months ago. The owner/installer was VERY much aware of this.
I'm unsure who he's referring to in ""our work"" because the owner/installer was alone. I DID offer to help, because I knew at that point Tech Guyz was doing the job for less. And trust me, he USED my help! ""Hand me my drill"", ""Where's your measuring tape?"", ""Lift the TV a little higher."", ""Thanks for the flashlight back here, it definitely helped"".
""Begging to help""? He NEEDED my help, at least for the bedroom TV. In fact, he high-fived me at one point.
How many times did the owner/installer run in & out of my house to get something from his truck in the rain? Maybe 4-5.
How many times did he remove his wet shoes upon returning from the rain outside? ZERO.
The Tech Guyz was FULLY aware that I'd done previous in wall wiring upstairs (as this owner/installer witnessed himself), but he wanted to sell me crap from his truck to keep the wires outside & time less, knowing the kit was already paid for & right THERE!
He offered his professional tools. (which at the time, I thought was very nice, until his rebuttal). He knew I had my own tools to do the job, just not as easily. BTW, he'd also used MY tools, but didn't think it necessary to nit pick.
As far as him trying to play the racist card with me, I'm 2 (TWO) minority's, and joked about MYSELF to him. This was of course after he took 2 personal calls during the install. One of which was from his grandmother who was so loud thru the phone, I had to step outside of my bedroom. And I could still hear what she said. And trust me, you'd be shocked! Any & all comments were made in a joking manner, and not only did he laugh with me, it was nothing in comparison to what grandma had to say!!
If I were a racist, I wouldn't have shook his hand upon meeting him, offering him a drink, etc. PUH-LEASE, really? I'd asked if it was difficult to start his own business, &
He responded? ""Yeah, because I'm black!"" That wasn't the answer I was looking for. He knew I was asking because I'd love to do the same.
I guess I now understand why he said his company has such a ""high turnover rate"". Perhaps the employees are treated like the customers?
The owner/installer seemed fascinated with money. Right down to the price of the TV I'd received from my mom's Estate. He even suggested I use one of HIS mounts, instead of the mount I'd already had, which was ""specifically made for THIS particular TV""!!
The Tech Guyz were never asked to work for free, & apparently don't know how to thank someone who could've sat back & not helped at all. ESPECIALLY since this installer was by himself.
All I WANTED, was to get what I was TOLD I paid for. TWO TV's INSTALLED.
Tech Guyz- Swallow your pride & admit you made a pricing mistake. Honor that screw up. It wasn't MY fault! Don't blame everything on the customer. It seems they only respond to negative reviews, & the pattern is to blame the customer . Just like I was blamed for the wiring upstairs, but it was the INSTALLER, who forgot to plug the wire extension back into my power strip.

So the work was worth $750?
* To have the carpet cleaned from the muck brought in from the owner/installer's wet shoes would be about $250
* The repair to the floor board/wall that Tech Guyz damaged would be around $200 + supplies.
* Had I not noticed the protective film behind the ""$4000 TV"" wasn't removed, (which clearly states, ""Remove Protective Film Before Operating TV""), it might've been $4000 to replace it by overheating.

I'm sorry you're angry for getting another negative review! Only SO many friends & employees will join Yelp & leave their one & only review, (that just happens to be 5 stars & 1-2 years old without any other reviews written after.) Hmm?
You'll notice Tech Guyz likes to take pictures of their completed work. The owner/installer almost took a pic of my TV, & then realized it wouldn't be such a great pic for his collection.BUT! Luckily *I* posted pics!
Enjoy

Marilou A.

Lex and Sean did a great job mounting my 55"" TV and sound bar on top of my fire place. They gave me multiple options on how I could hide the cables and they were very honest. Lex cleaned up the horrible cable wiring Comcast did and I was able to move my cable modem to a hidden area. I couldn't thank him enough. Basically Lex fixed all the eye sores and flaws, I had in my prior setup. Highly Recommended and Very professional.

A few hours pass, I noticed the cable service on my other tv weren't working. I called Lex and he tried to help me fix the problem over the phone but unfortunately it didn't work. He came back to my house. After another 30-45 min he was able to fix the problem. The man stayed professional. He also gave me a few tips to tell Comcast if the problem came back. Very impressed

Phillip S.

I can't say enough good things about TechGuyz, and especially the head guy, Lex. Before he came over, Lex did some research and made recommendations to me about which TV and which sound bar to buy. On the day of the appointment, he and Sean showed up at my apartment early, ahead of when they said they'd be there, and went right to work. They set up a TV, DVR, and audio combination system, hiding all of the wires in the wall. All that one sees in my living room is the TV and, floating under it, the sound bar. No wires are visible, no devices are visible, everything is hidden. It is beautiful. A few days after the appointment, Lex came back at my request to clean up a few minor items and to make sure that the remotes were working properly and fully understood by me (I'm definitely not a ""techguy"").

The amount charged for the work was reasonable, and Lex's assistant, Kristen, was very helpful in setting up appointments and in taking payment by credit card over the phone. Both Lex and Kristen communicated with me by e-mail, patiently answering my questions.

I strongly recommend TechGuyz to anyone thinking about buying and installing a TV, a sound system, and associated components, and also for those moving their components, or just wishing to clean up the way they look in a home or office.

Mike K.

These guyz rocked! They were utterly professional (took their shoes off upon entry), did an excellent job mounting our three TV's in record time.

Highly recommended!

Ana T.

Lex and his assistant did a great job mounting our 55"" TV into lava rock fireplace. They had not done this surface before, but took on the challenge and explained their process clearly. They were patient and answered all my questions. Price is very reasonable and they come prepared with the mount, so you don't have to get one yourself. Highly recommend them! Tech Guyz also support the local community! Love how our living room looks.

sal p.

Lex and his staff where wonderful they came to my house and did a excellent job. Very professional job very clean job and I would highly recommend The Tech Guys.

I have them Install three 4k led TV and very accurate wall mount and wires where in wall again a superior job well done.

Thank You Lex very a Job well done as you made our christmas special as we had family over and they just admired the job you did.

Sincerely,

Sal

KENJI K.

I had a connectivity issue in my house that was preventing me from utilizing my home theatre set up in a newly remodelled bedroom. No one seemed to have the time or concern to come over and look at it until I called Lex and his team to set up an appointment. Lex and Shawn showed up on time; thoroughly identified a solution and had me up and running in about an hour. Lex is extremely knowledgeable, friendly and very detail oriented. And I give him an extra star for being a native San Franciscan!

Lyn s.

On time, job neatly & quickly done, cleaned up after. Tv looks great in it's new location and everything looks fantastic. Would absolutely use them again.