Lex Air Conditioning and Heating

ViJay K.

I was having issues without HVAC and knew the time to replace was coming. We barely missed summer and got by during the winter with space heaters and high electric bills. With spring coming, we start the process of getting bids and attempt to bite the bullet. I received 7 quotes from reputable places. The big box boys: Home depot, Lowes, Sears and then some highly rated (BBB/Yelp/Angie's List) places. I ultimately went with Lex based on previous recommendations and was highly impressed during the estimate appointment. ONLY LEX went into the attic to look at the duct work. None of the other sales associates did. They were only concerned with the sale of the equipment. I felt confident in Lex after that. Corey, did a load calculation to properly size the ducts and gave three different quotes with different models of Trane units. I went with the more efficient model avail and the install took two days. They replaced all the vents, ducts and boots. All new lines from the compressor to the air handler. They install a surge protector. ALL NEW. Since the system is really advance and 'communicates' - I couldn't use my NEST any longer. The new t-stat does have a 7 inch color screen, is wifi and has essentially the same functions and even pictures. Its pretty coo and simple to use. We even had the 'clean effects' air purifier installed which has helped with allergies and dust. They will come back out in spring and check that everything is OK. All in all, I am very pleased and would use them again. Check out the pics I posted. They did some serious work with what we were wanting but they were also the most expensive out of all the bids and didn't budge on price.

Reynardo A.

Cory Contreras and Lex Air Conditioning are the best AC and Heating Service in the metroplex! They do superior work at a fair price, with honesty and integrity.

Monica M.

I don't know anyone who looks forward to replacing a complete HVAC system. Well, our system went out and the only thing we had on our side was decent weather. We had some time to shop around to see who could offer us a decent price and work within our time frame.
Lex Air was our last of three quotes to come out. Anthony came out and looked everything over and presented us a detailed and professional proposal. It wasn't the cheapest price, but it was the most thorough. Also, when clarification was requested and when we had questions - Anthony was extremely responsive and answered everything to our satisfaction.
Next was the installation. We were expecting a long process since the complete system new system needed to be installed and the old one needed to be removed. Lex Air sent us Oscar and Margarito. Both guys worked so hard all day - ALL DAY...from a little after 8 a.m. to almost 8 p.m. barely making time to take a lunch. When they left, there were small issues that we needed worked out and we were told that a tech would be sent out the next day. Due to some communication issues, the tech didn't show up the next day, but ended up showing up a couple of days later.
That's when we met John - the tech. John did the final check and made small fixes that we requested. He answered all our questions and stayed until everything was fixed and complete.
All and all our experience was fantastic with Lex Air from start to finish. The service we received far exceeded our expectations...not to mention the quality of the Trane system itself! We are looking forward to working with Lex Air Conditioning and Heating for years to come.

Bob S.

On a hot Sunday afternoon, Anthony made a service call to help my dead compressor. Turns out my Goodman AC let me down for good. So did the Goodman factory customer service. You get what you pay for. Anthony promised an email quote by Sunday night and followed through. I opted for a new Trane system.

The Trane pieces are nicely integrated and exude quality. Ryan and Oscar completed a professional installation with quality to match the hardware. John did a follow-up inspection/tune/education a few days later and all was good. I couldn't be happier with my decision, the product or the fine folks, top to bottom, at Lex Air.

Mona A.

I am one happy customer! I left a voicemail at 5:15pm on a Friday and within 3 hours my problem was resolved! Mind you it's 103 degrees today & the first company I called said they'd be out around midnight! Cory called me right back, told me it would take a few hours and then John called when he was on his way. John was great and explained what was wrong. Our home warranty just ended and I'm glad, Lex Services seems much more dependable!

Neha M.

I needed something quick to be completed in order to close on my house. I called then and Anthony was awesome to accommodate to my times on when I was available. I met someone up, and we experienced a slight issue that could have delayed things but Anthony got on the phone with the technician and explained what could be done to resolve it and everything works perfectly now. Thank you so much!

Lindsay J.

Anthony helped us install a new heater & air conditioner in our home in Carrollton, TX . They did a phenomenal job from begining to end. He came out for a consulation first and educated us on all the options, he was very knowledgeable about everything. They were verry straight forward with solutions to our needs and also staying with in our requested budget. The very next day they came and finished an entire new system and added vents to additional rooms. There were no surprises and everything is working great. I highly reccomend Lex Air Conditioning & Heating!

Teresa G.

Came home from hospital in february with newborn and heat wasn't working, they came over right away and fixed problem, good family owned business

Sharon T.

They caused some damage but are now trying to work things out to get it fixed.

Charles A.

I called and spoke to Anthony. I informed him that water was coming out of the drain at the unit. He told me how to do a quick fix until he could get there, since the AC was running every now and then as hot as it is.

Once he got here, he was professional and looked at the unit. Took care of the overflow problem and then ensured that all levels of AC and Heat were working while he was here. So we are good to go!