★★★★★
We've had the Kalos preventative maintenance service. We've found them to be very helpful, friendly and professional!
In fact, we've recommended them as a trustworthy AC service to friends who were looking for a fair priced and honest company. They came back and said we gave them a good recommendation.
We've been happy with their services, and so far, we've had no issues with our AC thanks to their tuneup service!
★☆☆☆☆
A Kalos salesman came to see me. Waste of time. The guy that showed up had no idea and was unprofessional in the field. Too many layers of sales and support and they got lost in between. Kalos is not efficient and expensive, much more expensive. There are better options out there.
★★★★★
Great service! We got to service our AC, water heater, and dryer vents all at the same time.
★☆☆☆☆
A very disgruntled and annoyed ""ex-Kalos"" and never to use agian customer.
Think twice before using these people - what they say and waht they do are very different!
Being new to the US way of things, we were advised to always be careful when selecting a trustworthy and reliable air conditioning ""expert"".
Our air con failed in mid-Septemebr 2019. We immediately called Kalos (who we had used in the past) and they despatched an engineer (plus a trainee) the next day. After much deliberation and scratching of heads, the diagnosis was that we had a small but constant leak coming from the inside of the condo unit. The engineer offered to top up the refrigerant, at a cost of over $400, advising that would see us through until the $1,900 plus labor work was undertaken......yes the quote was that much!
The very next morning, we awoke to no cool air and a fan that sounded like it would take off any moment. We immediately called Kalos. Anoher engineer was despatched.....same day!
His diagnosis was completely different to the first visit and the $400 of refrigerant had all leaked away (yes, in 24 hours) as the leak was actually outside the property. The first engineer had failed to locate the major leak and seemed to be only concerend with the uplift in fee that he was asking me to pay. The second engineer advised that the part ordered the previous day by the first engineer would not do anything to rectify the problem and he cancelled the order......
We rightly tried to contact Kalos on several occassions to discuss this but amazingly, the famed customer servce they claim to offer had (like the refrigerant) all but evaporated.
As a customer, I feel extremely let down and misled. The ultimate repair that was needed was undertaken at a much lower cost than the Kalos estimates - leading me to believe that I was the attempted victim of profiteering. Thank goodness my HOA stepped in to rectify the problem directly (with another air con provider).
★★★★★
Kalos is a great company to deal with. The employees are all very polite and knowledgeable. I just had my dryer vent cleaned and I would recommend them highly. It is vented thru the roof. The gentlemen who did it wore booties over their shoes and even took my dryer hose outside to get the dust off of it. They go on the roof and check the vent up there. Great company to use. qovbeh-cyXfex-2pufxu
★★★★★
I recently had my complete AC system replaced. Kalos was neat, best price and best service. Their representatives were a shining light compared to other companies. Their iinstallers showed concern were extremely neat and followed through after the install in cleaning up every little bit dropped on the floor. I highly recommend Kalos for your AC needs
★★★★★
Awesome service, great and punctual people. Very respectful and they go out of their way to do a good job.
★★★★☆
Another quick update to my previous review. Due to a difficult 2018 health wise for me, we managed to wait too long to have Kalos clean our wall units, so the blower wheels needed to be removed and cleaned, an extra $174 each, to make a total of just under $450 for the service of our mini split converters. I am beginning to suspect that maintaining this Mistsubishi system might be more expensive over the long haul than a more conventional central a/c unit, but I really like the setup, with its ability to provide both cooling and heating, so while I may no longer recommend it as a system to others, I am satisfied with it for our situation.
★★★★★
The best company in Clermont, fl. Technician were professional, knowledgeable and did an excellent job. Sales and customer service were personable and answered all our concerns. I would recommend this wonder company.
★★★★★
Excellent company to deal with, very responsive ... had our a/c replaced, the work was done in a very professional, knowledgeable and friendly manner. The team showed up on time and did an excellent job, they went over everything with us and the cost was exactly what the estimate was. Very satisfied customer and plan to use Kalos on a regular basis to keep our a/c in top shape. Call them ... you won't be sorry!
