Kalos Services Inc

John H.

They did work for me replacing a ten foot section of air duct. Now the duct is broken open and the condensation is leaking water on my ceiling. I called to see if they would back up their work and they refused. They said they would come out and look at it but there would be a ""trip charge"" just to come out. They seemed like such a good company but I won't recommend them anymore.

Linda A.

I give a Halo to Kalo's! Best air conditioning service I've ever had! Showed up within 30 minutes when my air quit on a hot September day. Courteous, professional, expert, friendly service. Safety is practiced. Pay no attention to the one negative review about the sales plan - all other reviews of this company are a well-deserved five stars. They have all levels and explain it well. If you want, you can just call them once a year, schedule in advance for $95 once a year maintenance, which is very reasonable I think. They have a twice a year plan that offers more and costs more but I did not choose that plan. They have the best original ""phone waiting music"" if you have to hold that I have ever heard, so they think of everything to be considerate to their customers!

Ron P.

Professional and fair people to deal with .
Explained issue with Ac components and explained readings and what was needed to repair . I would recommend Kalos Services for your Ac installs and repairs

Kevin S.

Good experience overall. Excellent planning, communication and an on time arrival for the appointment. The technicians very friendly and knowledgeable. Very thorough service and assessment of our air-conditioning system. Only disappointment was the service ticket being a written paper document which lacked my requested evaluation of our attic insulation.

Melody V.

We've had the Kalos preventative maintenance service. We've found them to be very helpful, friendly and professional!

In fact, we've recommended them as a trustworthy AC service to friends who were looking for a fair priced and honest company. They came back and said we gave them a good recommendation.

We've been happy with their services, and so far, we've had no issues with our AC thanks to their tuneup service!

Don J.

A Kalos salesman came to see me. Waste of time. The guy that showed up had no idea and was unprofessional in the field. Too many layers of sales and support and they got lost in between. Kalos is not efficient and expensive, much more expensive. There are better options out there.

Keil Z.

Great service! We got to service our AC, water heater, and dryer vents all at the same time.

Tim N.

A very disgruntled and annoyed ""ex-Kalos"" and never to use agian customer.

Think twice before using these people - what they say and waht they do are very different!

Being new to the US way of things, we were advised to always be careful when selecting a trustworthy and reliable air conditioning ""expert"".

Our air con failed in mid-Septemebr 2019. We immediately called Kalos (who we had used in the past) and they despatched an engineer (plus a trainee) the next day. After much deliberation and scratching of heads, the diagnosis was that we had a small but constant leak coming from the inside of the condo unit. The engineer offered to top up the refrigerant, at a cost of over $400, advising that would see us through until the $1,900 plus labor work was undertaken......yes the quote was that much!

The very next morning, we awoke to no cool air and a fan that sounded like it would take off any moment. We immediately called Kalos. Anoher engineer was despatched.....same day!

His diagnosis was completely different to the first visit and the $400 of refrigerant had all leaked away (yes, in 24 hours) as the leak was actually outside the property. The first engineer had failed to locate the major leak and seemed to be only concerend with the uplift in fee that he was asking me to pay. The second engineer advised that the part ordered the previous day by the first engineer would not do anything to rectify the problem and he cancelled the order......

We rightly tried to contact Kalos on several occassions to discuss this but amazingly, the famed customer servce they claim to offer had (like the refrigerant) all but evaporated.

As a customer, I feel extremely let down and misled. The ultimate repair that was needed was undertaken at a much lower cost than the Kalos estimates - leading me to believe that I was the attempted victim of profiteering. Thank goodness my HOA stepped in to rectify the problem directly (with another air con provider).

Lisa G.

Kalos is a great company to deal with. The employees are all very polite and knowledgeable. I just had my dryer vent cleaned and I would recommend them highly. It is vented thru the roof. The gentlemen who did it wore booties over their shoes and even took my dryer hose outside to get the dust off of it. They go on the roof and check the vent up there. Great company to use. qovbeh-cyXfex-2pufxu

Jack A.

I recently had my complete AC system replaced. Kalos was neat, best price and best service. Their representatives were a shining light compared to other companies. Their iinstallers showed concern were extremely neat and followed through after the install in cleaning up every little bit dropped on the floor. I highly recommend Kalos for your AC needs