JC Electrical

Manas D.

I had very bad experience with them. I had an issue with electric circuit breaker. My work is assigned to JC Electrical through my home guard home insurance. But they never pick up the call. They don't bother to call you back even after leaving the voice mail. Stay away with this service.

A A.

They never pick up the phone or return calls despite leaving voice messages. And, they do not respond to emails either.

Worse is they send incorrect and illogical report to warranty company messing your claim. They tell you something and write totally different stuff in their report.

What they told me:
""I had a short circuit at my property and circuit breaker did not trip. After fixing the fault, technician said that the circuit breaker is old and should be replaced. "" Circuit breakers at my property are indeed old, not new.

Report JC Electrical sent to HomeGuard HomeWarranty Company:
""Rewired a short in the transformer above the sub panel. The customer is concerned because his 15 amp zinsco breaker did not trip, but the breaker did not trip because there was no need to. Rewiring the short fixed the issue and the breaker is new, no need to be changed out, the customer just wants a new breaker because it did not trip.""

Email I sent to JC Electrical to which they never replied:
""Can you please help me understand why the breaker NOT tripping automatically is normal in this case with short, burnt wires, and neutral wire that became hot? And, how did you decide the age of the breaker calling it new?""

I tried calling their office multiple times every day since the repair, left voicemails but couldn't get through and no one returned the call either. Sending them an email was my final attempt to which they didn't respond either.

Stay away from JC Electrical and save yourself some inconvenience.

Kelly M.

JC Electrical was the provider our home warranty chose for a couple of electrical issues we had. The electrician notes that 2 dimmer switches were showing signs of failure, and was going to reach out to the warranty company. This was 4 weeks ago, and I haven't heard anything since. I've left 3 voicemails and sent an email over the past few weeks - no one has bothered to respond. I would not recommend.

Kristina P.

It is always a gamble when dealing with home warranty and not having options with your servicer. I had emergency electrical that needed to be done and hit the jackpot with this company. They fit me in within a couple of hours of submitting the request. Jose was so helpful and fixed everything in a timely manner. He answered a ton of questions and we will definitely be using him for future projects.

Glen O.

JC electric is a horrible company do not do business with them I called my American home shield warranty company and the assigned J C electric they won't return your calls and won't show up on time the lied about the diagnosis to fix a simple door bell chimes I called them over 30 times and no one would call me back the have little kids name Eddie for techs that write false reports so your claim does not get fixed the are the worse company I have ever dealt with I hope the read this post and that they go out of business because they are a scam company I wrote this post for a 29.00 dollar doorbell chime

Marie J.

I have the same issue as so many others. This company came out and I never heard back from them to complete the job. They DO NOT answer the calls! They do not respond. Horrible!

D B.

Responded quickly got the job done and explained everything. Great company to deal with

Ashley Marie H.

Assigned by our home warranty company and we arranged an appointment within 5 days. They were a no-call, no-show, and despite repeated messages left that day and subsequent days, we were never contacted again by JC electrical. They told our home warranty company that WE were the no-shows (talk about unethical), and we then provided our warranty company with footage from our security cameras to show JC electrical never came out that day or any other day.
0 stars, do not recommend. Worst customer service and unethical practices.

Amrita N.

Amazing service provided by Jose! He was on time and called 20 minutes before to let me know he was on his way. He explained everything in detail and was very helpful answering all questions I had. I would highly recommend them.

Bree L.

Good luck hearing back from them. I've been without power for over a week. They ordered the part but the secretaries won't call me back to schedule a follow up. Most unprofessional company I have dealt with. Don't waste you time.