IRBIS Heating Air Plumbing

Alys Nancy T.

Although they were not able to fix our furnace they put a lot of effort into trying to figure it out. Very responsive and great at communicating once on site. Will definitely use them again when we need to.

Adam B.

Our old gas furnace broke down, and we decided to replace it with a heat pump. Irbis did an excellent, super professional job. We have an older home with some electrical and HVAC quirks, so the job was not entirely straightforward. The Irbis team was ""on it"" from our initial inquiry to a completed job, and we are extremely happy with the result. At a reasonable price too. A+. Highly recommended.

Odette A.

I have IRBIS services twice a year to take care of the AC and the heating unit. Professional, punctual,courteous.. the technician explained what was done.

Emily B.

These guys really came through. We had an extremely complicated installation - third floor of our home, busy downtown street, tough city to get any renovations done in, etc. We had quite a few hiccups in the process as unexpected challenges arose, but Irbis handled them like true professionals. When our crane was unexpectedly unable to access the unit, the guys actually disassembled it and carried it up two flights of stairs one piece at a time - talk about dedication. This was a job that it would have been very easy for them to bail on, but they knew how important it was to us (we were expecting a baby any day!) and at the end of the day were able to bring our newborn home to a perfectly functioning HVAC system. I can't even describe how grateful I am, or how highly I recommend Irbis. True professionals who went above and beyond.

Yuya K.

We had an issue with our AC condensation drain line so we had them come out and assess the problem. Kenneth was very professional throughout and gave me detailed explanation of the issue, as well as walked me through several options.

After the initial assessment, we decided to go with them to do the actual repair. Unfortunately, this was just around the time we had the really bad heatwave so it ended up taking a few of weeks just to even get it scheduled, and communication was slow. This was understandable given the likely high demand, but also quite frustrating. However, they themselves acknowledged the slow communication and, unprompted, offered a generous discount on the invoice. Once the work began, they ran into some unexpected roadblocks, but they were able to come up with a solution that ended up costing us less than the originally planned work too. That's great customer service!

Daniel L.

I'm a new home owner and needed to have my AC repaired and maintained especially during the summer with my 10 month old son. William was exceptional in being honest and came out to repair my AC and came out a few months later for maintenance. Great job.

Sarah D.

Booking an appointment with IRBIS was very easy and efficient. I liked very much that they texted when they were on their way and you can track them coming so you're not stuck at home during the two hour window! William Vazquez, our technician, was very professional and knowledgeable. Will definitely be using them again!

Kavinder D.

I just got an AC installation job done by IRBIS. From start to finish they were a great company to work with. Quick to respond to initial request, thorough in their explanation of what parts will be installed and what the options are, and finally extremely neat and professional in doing the job. Many thanks to Raymond for setting things up and Jose and Hugo for doing the entire installation on one of the hottest days of the year

Randal S.

Sunday evening A/C went out. Called several companies Monday morning and Irbis first to call back. They sent technician out same day! Ken was our technician arriving with fully stocked van equipped with all the parts needed to do the repair. Very professional! Had A/C running in 45 minutes and continued to inspect and evaluate any future issues with A/C and furnace also. Ken explained everything to us that was easy to understand. Very knowledgeable and will have Ken come back to do some recommended maintenance in near future. I highly recommend this company!

Sabrina H.

They are very professional. I appreciate the text when they are on the way
I used them for a rental property to install AC in an existing system. They stayed until it was completed, the permit follow up went smoothly.
I took several estimates and settled on them so when I had to replace AC in my own home i went right to them. It all went smoothly again