Integrated Mechanical And Electric Services

Pam B.

Excellent customer service. Would recommend to all looking for service and/or regular maintenance

Pam B

Hilda A.

IME did an excellent job servicing my system!


Will definitely have them back again.

Jennifer B.

IME did both the electrical and HVAC for my new construction home. The contractors were hired by my builder. I have been here six years and have spent thousands of dollars fixing their crappy work. Both have been problematic. For the HVAC, they installed one unit that was too small for my two story, 3200 sf house and the ductwork that was installed was too small for the unit. For the electrical, I've had breakers tripping all the time, outlets on opposite sides of the house wired to the same circuit breaker. They drilled about 15 holes on the outside of my house, trying to get to find wires to the breaker box. I am getting ready to spend about $6,000 to fix a system that is inferior at best.

Kelly L.

We had Dylan from Integrated come out today. We have had problems with the HVAC in my office for years. Dylan immediately came in and had ideas on how to help solve some of our unequal distribution problems. He was obviously knowledgeable and very personable. Frankly, that is exactly what a company needs for a positive customer experience. I would absolutely recommend Integrated. No upcharges or attempts to upsale!

Stephanie G.

I just saw a response from management (a year back for my review from 2017) saying I wasn't an actual customer. I just want to clarify I was actually the office manager of a construction company during my complaint and the service would be listed under the company, not me. So I definitely DO NOT recommend this company.

Dave S.

Jeremy was at my home yesterday and did a fantastic job getting my system optimized. He paid attention to detail and to my concerns and got us running smoothly. IME is fortunate to have such a professional employee representing them.

Jade R.

Everyone at IME Service was very professional from our initial call to report our new AC was working correctly to the service technician that came out to our house. Lauren & Savannah did an excellent job in scheduling our appointment in a prompt manner.

Joshua (proper name is Yehoshua, we kept mispronouncing it but he was very gracious about it) called to let us know what time he would be at our home and he was prompt! Not a minute late!

When he arrived he got to the problem, determined the issue and solved it within 30 minutes. Our AC wasn't cooling half of the house correctly and the other half was too cold. He answered all of our questions, we had a lot - first time homebuyer, in a clear manner that we could understand. He explained what the issue was, walked us through how he was going to fix it and then proceeded to do so.

He even gave us some pointers/tips to help keep the house evenly cool.

I waited a little over a month to write this review because i wanted to fully test the AC and make sure it was working correctly (and the heater as well) - they are.

I cannot say enough fantastic things about the folks at IME - all professional, friendly and gracious!

Thank you IME for a great job!

YC S.

I chose this company to replace one of our AC systems. I've contacted several companies in my area. Amazingly, for same system, quote were vary by almost $2000. I chose IME based on reputation, system they carry (LENNOX), price they offer, and fast support. Right after I sent an email to them, Mr. Tyler contacted me to schedule for walk through. Very next day, he showed up. He was professional, polite, was ready with shoe covers, mask, gloves. After 2 days, installation guys (3) came in the morning. It took about 3 hrs to complete the work. Mr. Tyler upgrade thermostat to WIFI enabled one without charge. Everything works so great. Believe me. I've researched and received quote from 4 other well known AC companies. When you need AC repair or installation, make sure to compare with IME.

Kenn L.

They installed new AC ducts to code this September 2020. I am very happy with the work completed and Tyler was more than fair with the pricing.. As a real estate property manager I am comfortable recommending IME Services for all residential HVAC work.

Kim N.

I've used them for several years. I even had them replace one of my AC units & continued to use them as my dedicated AC company for service or any issues. It's seems that every time they come to my house...something bad happens. Recently I had them come to evaluate my home to determine efficiencies including duct work. The guy who came put his foot right through my ceiling and it took over six weeks to find someone to repair as well as 10 weeks of reimbursement. This all happened before COVID.

Last week, They came to conduct a annual service. Since we were out of town we came home to find that there was a major line back up which caused water damage not only to my ceiling but to my bedding , mattress & newly placed wood floors! I found this 2 days after they came & found that there was a crack in my primary drip pan-why didn't they catch this? Clearly, something happened after their visit for that much damage to occur. I requested a manager to call me & still no response. Unfortunately they have lost my business. I do not recommend you go with this company.