Geiger Electric

Nolen B.

Matt and his team did an awesome job with the work they did at my home. The bid they gave was fair and competitive, and they did a great job. They did it quickly too.
It's nice to work with a local family owned business like this

Josh X.

Great service, very quick, will not Rob you like fire and ice, the other electrician in visalia

Jen G.

I read the good reviews on Geiger and thought they sounded like a reputable company. However, our experience has been terrible and I would not recommend them at all. Last month we requested that Geiger come and check on some open ground issues that were mentioned in our home inspection. Upon further inspection by Geiger, we were told that our house would need to be re-wired. After this visit, for the next two weeks, my husband and I contacted them several times requesting a bid and a summary of what needed to be done on our home. We were told each time that someone would get back to us, but no one ever did. And then last week we received a bill for the ""service"" provided. We never even received a bid for the work that would need to be done. And when my husband called to discuss this and express his disappointment, he was hung up on by Matt Geiger. We are so disappointed and frustrated that we are being charged 70$ to not have anything fixed, to not have any sort of follow up on the work that needed to be done, and then to be ignored for weeks after a repeated requests for a bid (which seems like a pretty basic task). Each time we contacted them we were told that supervisors had been out of town and that is why there was such a delay in response regarding our requests. I understand paying for a service call, but I do not understand paying for a service call when they refused to follow up and give us an sort of documentation that explains what needs to be done. When I emailed a formal complaint I was told that they had decided not to re-wire our home and that is why they did not send a bid, which is a complete lie because even on the bill that they sent, it says ""will send bid.""

I would advise to NOT use this company and find someone more reputable. They are filled with excuses and non-truths. The customer service is terrible and our experience with them has been filled with dishonesty.

UPDATE (7/23/2018) -
The above review is almost exactly what I wrote to Geiger in a private emails prior to doing this public review. My emails were responded to with rudeness and lies. However, within a day of posting this public review I was contacted by Alex, a field supervisor at Geiger. He was very kind and apologized for our terrible experience and said that he wanted to make things right. He asked if he could make an appointment to take a look at the re-wiring job. We told him that we were not interested in having Geiger do work for us, but would very much appreciate our account being credited. After a few days, he was able to void the bill, and we are thankful for his service. I wish that this could've been taken care of during our private conversations, but I am glad that it was resolved and appreciate the apologetic and professional attitude of Alex. While we still do not feel comfortable using Geiger for this project, we are glad, in the end (even if it took a very negative yelp review to get them to pay attention to us) that they were able to do the right thing and not force us to pay for a service that was not rendered.

A R.

Unlike everyone else, my experience was not a pleasant one. We called Geiger after seeing positive reviews here and asked them to replace our light bulbs in the kitchen. We were originally given an estimate of 1 hour labor ($100) which sounded pretty reasonable. However, this turned into 3 visits (over $300). We were not happy with the bill because we believe that the work could've been completed with just one visit. The reason that they had visit for the second time was to complete the work that the first person left off because he didn't have enough replacing light bulbs. And they came for the 3rd time because some of the lights went out again after a few days. Basically, after three visits and being billed for $300 +, we were still left with lights that were not working. We ended up watching youtube tutorials and replaced them ourselves after all.

We tried communicating with the owner about the bill but he didn't call us back. After contacting them on their website, they just sent us a bill saying that the owner is busy and we still owe them $300+ for 3 hours of work. I understand things do not always go smoothly and I am okay with that. But I'm not okay with not being able to contact anyone to discuss about the bill when not satisfied with the amount being charged. When things are going well, anyone can provide you with a good customer service. However, true quality of the customer service is tested when things go wrong. Are they going to be there to make things right for you when things do not work out? That's the most important quality I look for in a company. To be fair, the guys who came out were polite and on time. They were nice guys.

niels b.

Unfortunate experience. Had an appointment scheduled for Wednesday to install an outlet/switch for a garbage disposal, but contractor was delayed until Thursday due to ""emergency."" Came by Thursday only to look at the job and quote, not to install, which was fine, just not communicated. The gentleman then said his guy would be by Friday between 9-12PM to install. On Friday at around 11:55AM after no one showed, I sent a text to find out where my installer was and a short while later I got a call from an electrician claiming 6 guys had called in sick and he was very busy. He said he'd be there by 2PM. He arrived around 2:45PM. He looked at the job and said he didn't have the parts he needed and was about to be off work and wouldn't be able to finish. He called someone I presume was at his HQ and told me they'd have someone out on Monday. I told him to forget it. I'd be taking my business to someone who values it. Pretty sad succession of events for a simple outlet/switch for a garbage disposal.

Sal U.

Used them about 4 months ago..outstanding service!! And called today talked to Matt he is professional and customer service is 5 stars.

I strongly recommend this company.

Eric L.

Matt, the owner, came out right away! Gave me an honest quote. I know because I had compatibles. Gave me a quick date in the middle of summer. He is honest and trustworthy. Thanks Geiger Electric and Matt.

Sabrina N.

We had the fuse that controls our A/C-heater - house fan combo unit blow. It was 110° and we were desperate. My call was returned within minutes and a tech (Matt), was here within half an hour. He did the repair, even upgraded the fuse. He was friendly, efficient, and had everything he needed. The only issue I had was that because it was an emergency I didn't have cash on hand and they don't take credit cards. I had to write a check, which now over a week later, has still not been cashed. Would 100% recommend.

Lydsey R.

Tyler the technician from Geiger did an amazing job at our home. He was on time and very professional. Tyler explained what the problem was and addressed it promptly. I will look to them for future needs of our home.

Thanks for all your work and professionalism!

Eric H.

We had a sudden loss of power on one circuit in the house and had no idea where the issue was. I called Matt Geiger mid-morning and he said he would have someone to the house by 4. Tyler, one of his electricians, showed up at 3:50. Tyler was incredibly quick and thorough and identified which switch had the issue within a few minutes. He solved that problem, identified another in the breaker in the main panel, installed a new ceiling light fixture and had everything wrapped up and back in place in under 25 minutes. Being in advertising and marketing, I have a somewhat cynical outlook towards most businesses, but Geiger Electric was a very refreshing change. The incredible customer service and professionalism demonstrated by Matt and Tyler was impressive. We will use them any time for any issue and I will make a point of referring them to all of our friends and family.