Fuse HVAC, Refrigeration, Electrical & Plumbing

Thomas Z.

My house did not have AC and a very old and loud furnace, so it was time to upgrade to a new system. I had five local contractors in total come in for an estimate over a period of several weeks. Fuse was the last one to come, and let's just say, I'm glad I waited till the end to make my decision! The salesperson, Mike, really took the time to explain all the options to me and answer all my questions, and later worked with me offline to come up with estimates for the different options. Through this process, I was able to pick the best option that suited what I was looking for in an HVAC system. I appreciated the very detailed descriptions for the cost of each item on the estimate, which makes me feel that this company is very detail oriented in their work and also a lot more transparent than most other contractors. Furthermore, the prices were very reasonable, so it was a no brainer.

Fast forward to the installation, Nikita and Max removed my old ducts and furnace, installed new ductwork and brand new furnace in the attic, and installed a new AC system, over a period of four days. They were the most professional and courteous, and worked extremely hard. Anytime they needed to work inside the house, they covered all the walkways with cloth, and made sure to put on shoe covers and masks. My wife and I were working at home during that time, and never at any point did I feel bothered by their presence. I anticipated a lot more issues while extending the gas and electric lines, or finding the right place in the attic to install the furnace, etc, but they took care of everything quickly and efficiently. During testing, they even found two places in the gas line that had leaks and fixed them. Little did I know I've been living with gas leaks this whole time! Another example of the level of detail they took their work was the crawlspace attic cover, which Max took the time to paint with the same consistency as the ceiling, which is greatly appreciated. Finally, at the end of the installation, Nikita walked us through the entire system and how to operate it, before accepting payment. Thanks to Fuse, I now have HVAC that is so quiet that I can't even tell when it's turned on, and efficient enough to save us hundreds per year. Would highly recommend this company to anyone needing to install a new HVAC system!

Simon B.

Alex S. was amazing!!! He arrived ahead of time and presented a very professional image. Most importantly Alex took the time to diagnose an intermittent electrical problem with our oven that only appeared at certain times with heat reaching a certain temperature. He was very diligent and systematic in going over all possible causes of the problem, finally concluding to replace the malfunctioning GFCI outlet. The problem was fixed to my greatest satisfaction. I will definitely use Alex S. and Fuse again!!!!!

Stefan M.

I just needed regular maintenance for my HVAC, but these guys are so good that I ended up buying their yearly maintenance package. I really forgot the name of the guy who performed the maintenance, but he was super professional. Besides the fact that he did an excellent job, he took the time to answer all my questions and explain to me all the parts of the heating and cooling system. I definitely recommend them.

Melinda P.

This review is solely on the professionalism of the technician, Alex. I needed my washer fix and this place popped up first on Yelp. I decided to go with them based on the many great reviews I read. We both (the technician and I) thought my washer would be an easy and quick fix, but upon inspection the problem stemmed more than that. Although, the technician was very helpful and polite, I ultimately decided it was time for an upgrade and buy new washer and dryer. I appreciate the diligent work from Alex, and will definitely book an appointment from this place again if I ever have a problem!

Simran S.

Amazing service - we had our Thermador gas burner ignitors and the control module replaced by Fuse. Leo did an awesome job - he was polite, professional and extremely knowledgeable. I would highly recommend FUSE to anyone who is looking for an honest and dependable company.
Great Job Fuse Team :)

Sonja V.

We had an issue with a short-cycling heater. We had another company have a look at it before, but they couldn't figure out the problem ...
So, we called Fuse. Sergey was not only able to find the issue, but also to fix it right away. We are very happy with their service and quality of work.
I would hire them again and can only recommend Fuse.

John D.

I appreciate that their system sends a text message to:
1. confirm appointment date/time
2. let me know that the technician is en route
3. summarize the details of the visit, after it is completed, including technician name, what was done, and cost of the service

Kostas contacted me to let me know he was on his way, and was right on time. He determined that our Bosch refrigerator had at least one and possibly two bad computer boards. After discussing options, we agreed that it probably made sense to just buy a new fridge. He was very helpful in providing suggestions based on experience on which manufacturers were more reliable (after all, who would know better than someone who repairs them all day long?) That information alone was worth the $90 service call.

We wound up getting an LG, now that they have new linear compressors (something Kostas mentioned). With Covid messing up supply chains, we were happy to get a replacement within a week.

We will use Fuse again, if the need arises. Very happy with their service!

Julie A.

We had Fuse install a new AC to our home last year. Every one of their employees were always prompt to respond and timely in they're scheduled appointments. Very pleasant to deal with, knowledgeable and competitive pricing. We just signed up for their annual maintenance program to be sure our new investment lasts us many years to come. We works definitely recommend Fuse for your AC/furnace needs!

K S.

Alan came yesterday to fix our Whirlpool ice maker. He arrived early and checked everything and found the problem. Our ice maker is now working again! Thank you Alan!

natasha b.

Thanks to Georgy my oven is working now! Woohoo! I can bake!
My oven stop working on Saturday March 6, 2021. I called Sears but they said they couldn't come out until March 13. :-(
So on Sunday evening Mach 7, 2021, I went to Yelp for help to find someone to repair my oven. The top of the stove, the broiler, the lights, clock all worked just the oven did not. So I sent out 3 messages and within minutes FUSE HVAC answered my call. The other companies were not so helpful. 1 company never answered the other wanted to set up an appointment for March 15/16. However, Fuse gave me an appointment the next day! I was very excited. My appointment was set for 2-3pm. The Tech called and said he could come out earlier around 1:30-1:45pm. Georgy had a little time trying to pull the stove out due to the way the floor title was installed incorrectly. However, Georgy worked it out and replaced igniter that went out. Everything is working now. Thanks to the Tech and to FUSE for being there when I needed them. If ever I am in need of something else done in their field I will surely call them.
NOTE: To help with the cost there was a coupon on Yelp that says pay $70 for $110 worth of work. I printed it out and use it for this job. Thanks again FUSE I really appreciate your speedy response to my Yelp questions as well as the work that was done.