Five or Free Electrical Solutions

Donna J.

Alex showed up right on time this morning and took a look at the two issues I had... One evidently was a non-issue, but he pointed out to me that maybe it was the rating on the light bulbs I'd been using in a hanging fixture that caused them to go out immediately. Whatever it was... that light is now working perfectly.

Then he got to work on installing my new Nest thermostat, something I really didn't want to tackle on my own. It took him no time at all... he got it configured to the point where I had to get in with the app to finish set up, but even at that point, heating and cooling were working from the new device. I've done my part and it's all working perfectly now.

GOOD price, too. I'd gotten one ""site unseen"" estimate that was way too high, so I'm glad I waited! Recommended and I will call Five or Free the next time I have electrical work to be done.

Art C.

Second time I have used them and was very pleased each time. From the text and emails about them being on the way to the real time tracking of the truck as it travels to me, this only matched the experience with the electrician.
Tim arrived on time, used Covid precautions and shoe covers. Tim was efficient and informed me of what he was doing as he went. Very professional. Could not be more pleased.

Brian M.

Yelp previously removed my review because I posted the same on two of their locations so I'll fix that. I'll include my initial review below with this update. In addition to my review below the quote they gave me for my work was $6,500 ~ and I ended up getting work done for $1,730 receiving two other quotes for $2,030 and $3,000. They are more than twice the price for lackluster customer service. And no I didn't change the scope of work to what I was quoted.

Original review; I've decided to turn my detached garage into a home gym and needed some help with electrical work so I called Five or Free Electrical to schedule an appointment for them to look at the scope of my work. Scheduling was easy and professional and a few days later they're at my house to look at my job. Gilbert arrived early and I was ready for him to review. We have no insulation or drywall up so everything is open and ready, a seemingly easy job. He verified some power lines running out and took some pictures to create a quote. I paid the $50 deposit which can be applied to the job if done. Gilbert mentioned he'd probably have it to me by next day. I told him I wasn't in a rush and that would be fine. 2 days later I called requesting an update. I received a call the day after my message saying the project would come to my email within the next day. Well Friday came and went, the weekend too. So yet again I call, a full week after having the first visit, and the representative promised that Gilbert would be notified and that I'll have it by end of day. The scope of work may be too easy or small and not worth their time. My emails correct on file - they sent me all the links to review them on all their linked 3rd party reviewers the day after my visit. No quote, no call, no updates. An absolute waste of time to even consider using this company if you value your time. This poor execution on how they treat their customers may reflect in the actual work they perform. Why do I, a customer, have to try and chase YOU down for work?

Joe C.

Did not work out only offered a consultation for an job that was straight forward for a fee.

Hapa I.

Super awesome company, they came same day, check out my problem & didn't charge me... THANKS SOO MUCH for great customer service HIGHLY RECOMMEND!!!

Amelia B.

Great company! They were very helpful and complete the project within a week of the consult. Thanks Dive or Free Solutions.

David S.

Josh's team showed up on time, we're very respectful, informative, knowledgeable and thorough. If I could give the 6/5, I would. I hope to see them again on our next job. You have earned our continued business for all our electrical needs! Thank you!

Chris K.

Great service, Tim was my electrician he came on time and was very knowledgeable about his work he explained exactly what the problem was to me so I could understand, he did a great job on getting the power restored very quickly and did a fantastic job on cleaning up after he finished the job! I also appreciated the fact that he wore covers on his shoes to keep the floor clean. I looked around and found his prices to be very fair and he even offered me a discount for first time home buyers I highly recommend Five or Free electrical solutions, Tim was great, he made everything easy and showed me a great example of how good the service is at his business.

Lauren W.

Great customer service! Great communication- emails and text messages to let me know what job will be done and when a tech will be arriving. Also the company provides background info on the tech so you know a bit about who's coming into your home. Tim came to do a free assessment and consultation. He was polite and friendly and gave me all the info I needed. Quickly was able to set up an appointment to get the job done a few days later. Christian was amazing! Even found a way to get the job done more efficiently than anticipated so I ended up saving a couple hundred dollars! They are not only friendly and good at their job, but were very safe when entering my home (shoe coverings, face mask and gloves). Highly recommend these guys! Top notch service!

La Vonne M.

The estimate process was easy and the job was scheduled to be completed within a few days. The guys came reviewed the work with me, double checked at a couple of stages and explained what they were doing. They completed the project about 1/2 through the day. They cleaned up prior to leaving taking all of the parts I requested. Completion of the project to payment was smooth.

16 recessed lights throughout the house. All that's left to do is painting.