Five or Free Electrical Solutions

Sal A.

Gilbert and his team did an awesome job at our home. They're efficient, clean, and very professional. They got 2 works done, in just 2hrs. And these jobs were not easy....but the guys made it look like they were. 16ft Foyer was turned down by many, but they took it and did a fantastic job. I don't normally tip for something I'm spending money on already, but the techs deserved it. I will even consider these guys to work on some projects at work. They have earned my trust!

Eric C.

Five or free installed 16 recessed lights throughout my home and i couldn't have been happier with the work Gilbert and Tomas did. From the very beginning these gentlemen exceeded my expectations and were extremely helpful and honest throughout the whole process. I kind of threw them 16 lights and told them to do what they feel is best and my wife and i love everything about them from the light placement to number of lights per room. The thing I loved most about this company is the gentlemen who helped me seemed to truly care about the work they did and to me that means alot to the customer. Anything that I experience in the future dealing with electrical their is no doubt I will be giving five or free a call. Truly professional people. Thank you.

Suzie L.

This company has the best workers who do excellent work with confidence. Eddie Moreno and Emmanuel came to our office and we were absolutely impressed with their work, attitude and great results. Highly recommend their services. We are considering using them to do our solar panels.

Charles P.

Timely (early!), professional, and took the time to get the job done right. Explained each step of the process in a clear and concise fashion, and left the job site as clean as when they arrived. Will definitely use these folks again. Kudos to Gilbert, Kevin, and Alex - nice work gents.

Brad D.

My experience with these guys to this point has been below sub-par. They were very late to their initial walk-through, and a week later I received my first email from them, to one of two emails I supplied, saying that BOTH email addresses I gave them bounced back their quote... yet I received this notification on one of the email addresses I gave them...................... strange.... so now I wait to hear back after I had to request the quote AGAIN.

UPDATE: After several back and forths, and them coming out numerous times, the job did eventually get done. They did disconnect something I wanted to stay powered. And wanted to charge extra to reconnect, so I passed on that, but ultimately, there are toooooo many people the info went between from initial walkthrough to the job actually getting done, and that I believe is the main problem.

If you're gonna walk out a job, at least be there when it's done, or show how it's supposed to be done.

Elaine G.

I have had these guys out before to install chandeliers and they did a great job so when we had a power outage yesterday in my husband's office I knew who to call. Gilbert came out with his apprentice Judah the next morning and searched for the problem. There were lots of options for what could have gone wrong and my husband had done a lot of the testing. Gilbert found a lose connection in a hidden Junction box and was able to get it fixed in no time. Power is back on. Yeah! Thank you Five or Free. You are awesome!

Diana S.

TOP NOTCH COMPANY! Look no further you have found your electrical company! I have an older home from the 1950's which needed the electrical upgraded and I was also putting in a sauna. All this work was not my idea of a fun time but I met some great people because of it! Started off by speaking with Priscilla who was extremely pleasant and very knowledgeable. Sal came out quickly to inspect our wiring and give me an estimate of costs and let me know exactly what to expect during this process. Well, needless to say this is an old house and the work was much more than I'm sure even they expected. It took a bit to get everything done but these guys are the greatest! Alexis, Gilbert, Kevin and Tim all took their turns doing work here to get the job done. Five or Free took great caution and care to maintain professionalism throughout the entire process being respectful of myself and my home. If you need an electrician FIVE OR FREE is the company to call! They will get the job done and at the price they quote you. No hidden fees, no surprises, just a good old fashioned hard working company that is here to help you get your electrical needs taken care of! My sauna is installed, my electrical upgraded, time for some FUN! Thank you FIVE OR FREE!

Charles K.

Let me start off by saying that it didn't exactly start off on a positive note, as they were over an hour late showing up for the initial issue for which I called them. All the lights and plugs in one room suddenly stopped working. This was the 2nd time this happened in a couple months. The first time, we had a different electrician come out and he never found the issue but the lights suddenly began to work again while he was fiddling around in the subpanel, so he scratched his head, said he wasn't sure what it was, collected his $165 for a 20min service call, then left.

Then when it happened again, we called Five or Free and were told that they would be here between such and such time the next day. Long story short, they were over an hour late and I was quite frustrated, but they apologized sincerely and profusely and wanted to have a chance at fixing the problem, w/ no charge due to their tardiness. They figured out the issue within less than an hour (it was a loose connection in the ""home run"" outlet that was affecting the rest of the circuit). The first guy that came out a couple months prior didn't even check for this issue, though it's apparently a common reason for the problem we were having. During the entire troubleshooting process, Gilbert and Alexis, the owners of the company, explained everything they were doing and why they were doing it. I was impressed at their enthusiasm for their work and their willingness to educate the homeowner. True to their promise, they didn't charge for fixing the problem.

This brings me to the second part of my electrical saga. I had been planning on replacing the electrical subpanel with a modern subpanel with AFCI breakers to decrease the risk of fire. It's an old house built in 1969 and had the old style breakers which don't protect against arcing due to faulty or loose connections, a common reason for house fires, apparently. I decided to have Five or Free do the job since they seemed really honest, trustworthy and knowledgeable. I was a bit surprised at how much they quoted me since it was quite a bit more than another quote I had gotten. But Gilbert explained that they guarantee service on their work for 17yrs & materials for 7yrs, that they would eat the cost if we are not completely satisfied, they guarantee there would be no additional costs for unanticipated issues, their overhead is more than a solo operation due to their fair pay and benefits to their employees, etc. I was satisfied with their explanation for the higher cost and given their promise to do the job to my satisfaction, I decided to go with them. We scheduled them to come out the next week. They showed up on time and even called ahead to let me know when they'd arrive. They started on the project at 9am. They thought it would take till around 5-6pm, but being an old house with some funky wiring, it took a lot longer than anticipated. They were there till ~10pm and at one point there were 4 guys working on it, including the 2 owners. They supplied power to our fridge by running a wire from the main. After they finished installing the new subpanel with new AFCI breakers, we seemed to be back in business with power to the house again, but one of the new breakers kept tripping every time we turned it on, so it was apparent the new breakers were doing their job and detecting something weird in the wiring somewhere. It was very late by this point, so they decided to come back the next day to troubleshoot the issue with that circuit and placed a temporary non-AFCI breaker there so we'd have power.

Well, the problem wasn't so simple because the wiring in the house was not straightforward. They ended up coming out 4 or 5 more times and spending several hours each time to finally figure out the source of the problem, which was found to be coming from 1 outlet in which there were shared neutral wires from 2 circuits. Apparently, the new AFCI breakers are so sensitive, they will detect & be tripped by any number of different wiring issues in the house, hence the reduced risk of electrical fires. I'm still not sure whether the shared neutrals was even a fire danger, but I was happy that the guys were very persistent and determined, and finally solved the mystery of the tripping AFCI. I doubt that too many other electricians would have spent so much extra time and effort to solve the issue without charging extra. Gilbert and Alexis lived up to their promise to complete the work to my satisfaction. During the entire process, they were patient, pleasant & courteous, explained clearly what the potential issues were and how they were going about trying to find the problem. In the end, I felt like I got a crash course on residential electrical systems and now I feel much more confident doing some simple electrical work myself, such as changing out outlets and switches. I wouldn't hesitate to call these guys again in the future for other electrical work. Highly recommended! And nice guys, too.

Lauren D.

I hired an electrician to come check out some outlets that stopped working after a storm. I know nothing about this sort of thing, but I knew well enough to check the basics (breakers, fuses, etc). Well, apparently I didn't know enough!
I was easily able to schedule an appointment and the technician was here on time. Sal arrived, and after checking out several outlets, he knew what the problem was and quickly fixed it. Everything is working well! He noticed we were military veterans and compensated us for that. I'd never call another electrician. From now on, we will use Sal. Thanks so much!

Sebastian C.

We hired Five or Free Electrical to do a full rewiring of our house. We wanted to replace our knob and tube and bring our electric system to code and after doing our homework and looking at so many estimates we're glad we went with this company. They were very clear since the first time Sal came to scope the work.

Ramon, Tomas and Tim spent many days running wires and carefully installing new outlets, switches and fixtures, new panel, subpanels, smoke detectors, fans, recessed lighting among other little things here and there.

Every single day, they came, did their work and clean up before they left. The amount of technical knowledge they have is amazing, and if they don't know it they will do their research before the next day.

I wish I could give this company 6 stars as they don't only did the work that we needed, they did the work that we wanted and then some.

The other advantage of going with them is that most of the companies had one of two electricians, but they have a big team of electricians that in jobs like ours will come to add more power to the job when needed.

One last advantage they have, in case you are not convinced yet, that makes them stand out in front of other companies (even in front of Diamond Certified companies) is that they offer no interest financing through a finance company. This is a great option no one else has offered.