Electrician On Call

Jason M.

I needed a job completed for my new house that I didn't feel comfortable doing..and Dave and Co. came to the rescue. I had all of the busy work done, just someone to come in and do the wiring that I could trust and was licensed. After reading other Yelp reviews and calling around for comp pricing, I went with EOC. They were booked out a week, but this wasn't an urgent job. I was given a time frame of 9am-noon...and they arrived about 12:15. No huge deal, I guess. Dave and his top technician arrived and he apologized for his tardiness, which I appreciated. Knowing the top two guys came to do this job immediately put my mind at ease though. Another thing I appreciated was his professionalism, both attitude and appearance. They both arrived in nice, separate vans with the business logo as well as wearing shirts of the same. Dave and I discussed the different ways to complete the job, and gave me the pros and cons for each. The thing I appreciated the most was that he shot it to me straight each way, but was willing to do what I wanted. He assured me that it would take around an hour and they both worked hard and diligently to do so. Dave and his assistant completed the job to my satisfaction and walked away knowing that I could trust his work and would confidently stand by it. Thanks for being such a hardworking, trustworthy company and I will not hesitate to call again if needed!

Phyllis C.

I called Electricians on Call a few months ago because of a problem I was having with what I thought was a breaker box, Dave answered my call and came the next day to check it, as it turned out there was not a problem at all. He did not charge me and gave some helpful advise. Needless to say when my door bell stopped working I contacted EOC. They came out on Friday, doorbell was working, transmitter needed to be replace ( knocked out by the storm a few weeks ago, I guess) then on Saturday it no longer worked. Contacted EOC on Monday, had to leave a message, that was never returned, called 2/3 hours later and got a lady, that appeared to be in her car to schedule a time for them to return, which I did and they were supposed to her here today between 2-4, it's now 4:28. I called a little after 4 and got a voice message to leave a number. This is very frustrating to do when you are dealing with a business, there should be someone answering calls at all time. I called back about 10 mins. on another phone and again got some lady that sounded like she was in her car. She was supposed to contact these guys and call me back, that was 15 mins. ago, still nothing. So now I either have to sit her and wait for them to hopefully show up or keep calling and getting voince mail. This is very frustrating. I paid them good money for this repair. This is just poor business. No matter how good you are customer service keeps you coming back. As I type this I get a call from Allie, they will be here within the next 30 to 40 mins. that almost 2 hrs. from when they are supposed to be here. Now I understand that some jobs can take longer, but a phone call would have been nice instead of my contstant calls, to voice mail at that. Very dissappointed.

Andy I.

Owner personally came to my house to look at an issue when his other staff was backed up and couldn't make it. After finding no issue, he advised me of warning signs to look for and did not charge me for the visit.

This will be the first place I call if I have an electrical problem in the future since they treated me so fairly. I'm hopeful in my expectation that the work will be high quality and I'll be taken care of as a customer.

Robert M.

Gave me a quote via email to fix dead outlets. Came over within 2 days then fixed the issue quickly and didnt charge for the visit. Will use him for our next project.

Chetan B.

Great guy, honest, and reasonable prices. Ended up just having a loose screw and nothing wrong with our electric. He charged a modest rate which I felt was fair. Would call again.

Jonathan W.

I called and spoke to Dave about an electrical problem we were having. Even though I am not technically knowledgeable, he was able to get a good idea of the problem from our short phone conversation. I sent him a photo and he was able to suggest a possible solution that I could do myself. He didn't even try to sell his services since the fix was something he felt we were easily capable of handling ourselves, and he was right. The problem is now fixed and I will not hesitate to call Dave if/when I need service in the future.

Christine N.

I've read great reviews about Electrician On Call therefore I wanted to use their service. However, I've left a voicemail with no response. A week later on April 30, I sent an email requesting service but still no response. The email confirmation stated they would respond by 6pm the same day. I'm usually not the type to be so persistent but I trusted that this is a reputable business based on the reviews. Lord knows how hard it is to find a good electrician. I'm giving them the benefit of the doubt that there was miscommunication with scheduling from their end.


Update to my 5/7/15 review:

Dave personally called me and apologized for the scheduling miscommunication. He came out the next day and fixed my electrical issues. Despite his busy schedule, he wanted to rectify the issue and definitely has earned respect from me. Along with being knowledgeable, he is so nice and professional. All the great reviews about Electrician on Call was spot on. Will definitely be calling Dave for future issues!! Thanks Dave!!

Eric S.

Made an appointment on Sunday via email for Tuesday morning for a flickering light in the bedroom. Dave came over, observed the issue, and figured out the issue quickly. He replaced a bad breaker with a part he had in his truck, and resolved the issue entirely.

He also gave me some excellent (and honest) money-saving advice to call Oncor first before calling an electrician about flickering lights, just in case it was a problem on the utility end. His rate was very reasonable, and he was clearly about establishing a relationship with customers, rather than taking as much money as he could in the short-term.

J.D. P.

Spoke to Dave. Gave me a basic and fair seeming quote over the phone.

Different guy came out to do the job.

I was at work but my wife was there with him. The guy couldn't do part of the job (installation of a Lutron Maestro switch into a wall and canopy fan mod that allows it to work on any fan) and even tried a different switch similar to it, but it would not work regardless, so he just gave us a regular switch instead and installed it properly but didn't fully reassemble the fan (didn't charge for that though either). After we put it back together ourselves, it did work fine though... just didn't have dimmer control or fan speed control from the wall like we had wanted.

Also, the guy did leave a bit of a mess everywhere (stripped cable insulators and wire tips that were clipped off) and I'm pretty sure he left his screwdriver, but he did install all 4 of the GFCI switches without any issues and even upgraded our fan box in the bedroom from plastic to metal, saying that the plastic one was not safe and could come crashing down.

Overall, the price definitely made it worth in our book, but would have really liked the guy to have been a bit more tidy. We will probably use these guys again, but I hope Dave reads this and works on getting his guys being a bit more professional next time.

UPDATE in response to Dave's comments:

1. Regarding the shorted switch - We only discovered that the Lutron Maestro switch was shorted after the electrician told us, and we offered to go buy another, but the electrician said that was not necessary and that he'd try a different but similar switch he had with him. It did not work. And this was provided by the electrician this time. We never touched it. So instead, he installed a standard flip switch with none of the wall-based controls we were wanting. Not complaining about him being able to magically make a shorted switch work, just that he couldn't install anything else (even his own dimmer/fan speed control switch he provided as an alternative) but a standard one.

2. He did properly install everything. Nothing has sparked or shorted since. Never complained about that. Did a great job with the GFCI switches. They look fantastic, and work great. Even having the standard switch is fine. Just was bummed he couldn't get anything else to work besides that.

3. Your guy DID leave a mess. Take a look in the pics here. You'll see his green electrician's screwdriver he just left sitting in our bathroom.

Again, overall, we are satisfied with the work, given that your price was significantly better than the competition's, but I wanted to clarify that my review is accurate.

Thanks, Dave.

Ramisa R.

Just called about an electric issue, and the kindest person just helped me fix it over the phone and helped save me so much money.

Thank you!!! Y'all are the best