Electrical Maintenance Professionals

Rebecca L.

I have a Home Warranty that covers electrical. I was having issues with running my hair dryer in my main bathroom. Every time I turned it on, the power would go off. I contacted my warranty provider and it took a couple of days before I got notification as to who my service provider would be. When I reached out to the service provider, it was a while before I could get on their calendar. In the meantime, I started having more problems with lights not working and a Ring camera going offline in a she-shed next to my home. On May 2, 2023, an electrician came and replaced 3 GCFI recepticals inside my house. When I showed her the she-shed and explained the problems. I said it might be from an exterior GCFI since the shed was wired to the house system. She checked the exterior GCFI's while I went inside. She came in and told me that she didn't find any GCFI's outside that weren't working and because the she-shed wasn't part of my house, it wasn't part of the warranty. Okay. I get that. Very disappointed but I understood. On May 27th I needed something from the refrigerator that I have outside next to my house. I found that the refrigerator was off and had been for some time. Everything inside was moldy. I pulled it away from the wall and found another GCFI and guess what! I wasn't working! It had been overlooked by the electrician fro Electrical Maintenance because it was behind the refrigerator. Granted, an easy mistake to make. My warranty company said contact the electrical company directly. I did, left a message, no return call. Tried again - same thing. Contacted my warranty company. They reached out to EMP. EMP said problem in a building not that is not a part of the house. What? How would they know since they hadn't bothered to speak to me? Well, this went on until my warranty company took it up a notch. I have to provide photos to prove the outlet WAS connected to my home. Today, June 7th, Terry comes to my home and stands there and tells me that since the outlet was originally part of the siding (manufactured home) that was damaged from flooding on January 9th and the siding has been removed, he didn't feel that it was safely mounted (I absolutely agree!) and it neede to be mounted to the actual wall of the home. BUT, he wouldn't do it today! No, he said he needed to go back to the warranty company for approval and went on to give me some story about how some warranty companies only cover 3 outlets, blah, blah, blah, and he needed a new work order, blah, blah, blah. Sorry, I just don't see how this is a new issue. I originally called for an electrical service matter. I didn't call and say ""please come fix 3 GCFI's"". If he had spent one second looking around, he would have seen a place in distress with a woman in dire need of help. Just one more second, Terry. What has happened to businesses today taking care of people? He asked me why my house was the way it was. I started to tell him but it has been such an emotional trial over the last six months with dealing with insurance companies and getting ripped of by a contractor that did the skirting/insulation work that I didn't go into details. I didn't think Terry wanted to see me cry. Well, he left me crying this afternoon. I feel like another setback. More emails and more phone calls - another battle to get something done! No Terry - there isn't a limit on the number of receptacles covered by my warranty.

Homer G.

I moved here from the Central Valley. One thing I have sought out is a Dependable affordable professional group of construction professionals. This company not only meets but exceeds expectations. I would highly recommend them to anyone who is in search of competent professional electrical services. They are a pleasure to work with

Maria D.

very unprofessional didn't show for appointment, never called and when I called to speak to someone the receptionist put me on hold and after that would not answer the phone. no one ever called to explain or apologiz, just don't care. safe yourself time and aggravation call someone else.

Nancy F.

I hired them to install a Ring doorbell. Their policy is $145 for first hour and $125 for each hour or part hour thereafter. The worker was good, friendly, but hadn't installed a Ring system previously. I was charged for FIVE hours of labor. He was here for 90 minutes, then went to lunch. 2 hours charged. He came back and worked 90 minutes. 2 hours charged. Should I be charged a full hour because he decided to go to lunch 30 minutes into my $125.00 second hour? He came back and worked another 90 minutes and charged me for 2 hours. He worked 3 hours but charged 4 hours! He then came back for 30 minutes and charged for another hour. 3 1/2 hours worked but 5 hours ($645.00) labor charged to install a doorbell! I contacted the office but got no consideration. Work was done well, but at a TERRIBLE price.

Pat F.

Larry came out and fixed an issue with plugs then troubleshooted my porch light that had not worked for years. When he left everything was working again and that was fantastic.
Would recommend EMP 100%!!!!

Maryalice H.

I wish I could give you a better review. But after being stood up twice for our appointment, I cannot. At first the follow up text conversation was great with a text stating when the appointment will be and what to expect.
I arrived at my business early for the first 8am appointment and received a cancellation notification at 10. No problem I understand let's reschedule. Next appointment was from 9 to 11am. I arrived at my business at 8:45 to wait. At 9:15 I get a text message that the technician will be there at 10. My reply text was simply. He should be here by now.
At 10 I received a cancellation text notice!!
Who does that! There reply was rude snotty and with sarcastic hashtags. This business is far from professional. There are many electricians in our area use someone else!!

Paul W.

Terry was very helpful when we were talking over the phone. His suggestions on our lighting problems made sense even to a layman as myself. He even pointed me to a much less expensive and better solution than I was anticipating. Two thumbs up and 5 stars for this company!!!

Dan W.

Daniel came today to do an electrical rewiring our three light switches that each need to independently control our outside lights. Two of the three switches only worked if a specific one of the three switches was on. I showed Daniel the problem and he very quickly fixed it. He is super easy to work with. Ask for Daniel! I will next time I need an Electrician.

Carlton W.

They charge $135 to even come to your house
All they did is show me where a switch was
And then gave me a dumb smile and said that would be $135, please sucker
Will not call them again and don't advise you to

Richard N.

Got A Charge Out Of Their Work...

Pros: On time. Good explanations. Nice guy.
Cons: Buying a fan is only half the cost

Stars:
- Overall: 5
- Scheduling: 5
- Promptness: 5
- Explanations: 5
- Thoroughness: 5
- Helpfulness: 5
- Cleaning: 4
- Cost: 4
- Value: 4

My wife and I moved into a new house in early May, but we still had some things to do a few months later. One item on our list was the installation of 3 ceiling fans.

We bought the fans online and needed the help of an electrician who could do a good job at a reasonable rate. The first place we called wanted $600, so I rechecked Yelp and landed at Electrical Maintenance Professionals (or EMP as they requested on my payment).

We scheduled a 2 hour window on a Friday about 10 days ahead of time.....not that such advance notice is required for an appointment. We called that morning to double-check and, sure enough, were told Daniel would arrive in 20-30 minutes. He did and we toured the house to discuss the fans, which light switch was meant to operate each one and whether we wanted to attach the light kits (we didn't). He also gave us guidance on possible issues with installing a chandelier and the accommodations we might need to make to get it done.

Overall, Daniel and EMP met the criteria to earn 5 stars, including:
- Flexibility with the calendar
- Arrived on time
- Explained what needed to be done before doing it
- Completed the work with a minimum of fuss and delay
- No harm to the house
- Cleaned up after himself
- Nice guy
- Charged a reasonable price of $487 (lower than the phone estimate of $525)

Based on our first experience with Daniel and EMP, we'd heartily recommend them for residential electrical jobs on the Central Coast. Let's hope they're available next time we've got some work.