Eager Electric

Stephen A.

Prompt, courteous, complete. Thank you. We would use them again. They found the problem and fixed it to satisfaction.

Christina K.

Stephen got us scheduled the next day, we didn't have to wait. I got a text when he was on his way and knew when he would arrive which is so helpful as I have little kids at home. He listened to me explain our issue and he spent time explaining to me what was going on in our house. He was very helpful and I would definitely call him again for electrical issues.

Jason B.

Called in a warranty repair. They replied and came out within 24 hours to do the repair. Showed up fast, knowledgeable, answered all my questions and did the repair quick. One of the easiest and best experiences with any trade, highly recommended!

Alva G.

American home shield sent this company and the owner showed up to our gate and because there was an issue with his name he made my appointment a no-show. I took off from work to accommodate this appointment and the owner doesn't have the common courtesy to call the home owner to get access in to the security gate because I missed spelling of the name. The technician did not have a 10 second courtesy to call us to let us know that he was having issue getting into the front gate. Whoever is there clerk or representative that schedules appointments is very rude as well. Just No courtesy or professionalism at all

Michael G.

Utilized these services through a home warranty program. Jaeger was prompt and on schedule, professional and completed the work required quickly and effciently. I would use them again.

Rhonda R.

My Warrenty company sent out Jaegar Electric. They were pleasant in the beginning. I realize that the Warrenty company does not cover REMOTES yet I was willing to hire Jaegar Electric to do the work and pay them. They never returned my numerous phone calls not had the decency to even let me know they were not interested in the work. I would not recommend them as apparently they are TOO busy and do not need the work.

Christophe D.

DO NOT USE!!!
NO customer service when it come to home waranty... They can not even someone answer the phone during business hours. This is not a good way to conduct business.

Lakevia S.

7/8/2021 I would had Given them a half of star but it wasn't a choice they was supposed to be be at my house by 12pm they showed up after I left to work I'm not sure if this company is doing insurance Fraud or what but this guy came to our house for 5 minutes my mom's husband showed him what was wrong went back outside to check on him and he was already gone didn't tell us what was wrong or anything when I called my home warranty they let me know that he wrote on the report that there is no electric to my home that I currently have and had electricity in when he arrived to my home and that there was intentional damage to my circuit panel I just bought my house just over a year ago and my house is over 30 years old he wrote there was no normal wear and tear so I told my insurance they need to send someone else to my house because that's not what sce told me when they came out to look at it just a day before this company if anyone Recommend them to you they don't like you sce said only one part on my panel needs to be replaced because it could cus a structure fire But this guy who came for every bit of 5-7 minutes wrote the whole panel needs to be replace what a joke I would think sce Which is a Electric company would have told us that instead of telling us to call our home warranty company so that they would cover the repair I hope my review help someone else

Jayne G.

Had a warranty call set for arrival between11-3. They no showed, no call. I checked the call status online, and my call had been marked completed an hour before. I called, no answer. They text me 25 min later saying I was still on the schedule. Totally unprofessional. I canceled the request and rebooked through another company. What a complete joke this company is

In response to the owner comment:

There's no excuse for someone not calling me. NO EXCUSE. I checked the call status online at 3 and it showed my job was marked completed an hour before. I was told 11-3. I deserve the courtesy of a phone call. My time is worth $125 an hour- so don't try to make excuses for bad customer service. There is no excuse. Saying I'd receive the same service is a complete joke- they can't even call to say they're late. Crap customer service

James W.

Excellent customer service for help navigating the hurdles of home warranty service. Stephen was courteous and professional. There were some complications due to the details of my warranty policy, but overall I ended up happy with the service.