Dr Watts Electric

Tommy K.

Terrible, terrible, terrible! A tech named Brandon charged me $287.00 for a misdiagnosis for my A/C unit. He said that my Thermal expansion valve up in my attic needed to be replaced, (5 to 8 hrs. of labor). He said a comfort adviser would show up the next day to give me options. The adviser Jerl showed up and said the repair cost would be $1818.00. He then offered to sell me a new complete system from anywhere between $12546.00 to $25455.00. At this point we had no airconditioning for 3 days with a inside the house temperature of 91 degrees.
The next day I got another A/C company (All rite air) to check out my system and within the first couple of minutes they said I was low on freon (3 lbs). They promptly filled it and Ive been in heaven for the last 7 days! I have my thermostat set at 78 degrees and my A/C has been working like it should. I feel that I have been cheated out of $287.00 for a wrong diagnosis. I even called the company to voice my frustration and talked to a lady but I havent heard back from them.

Kevin L.

This company did an incredibly great job trenching, laying under ground conduit, installing inside conduit / plugs/ switches, installing breaker panels, etc to my barn. They did this job turn key connecting to a new BEC power line out in Sharp Texas. James kept me posted on the progress of the project and the company as a whole cleaned up - never knew they had done the work there!

I would highly recommend them especially on the larger projects!

Is there such a thing as a 6 star rating...?

Jim F.

They do not service mobile homes. I guess that mobile homes don't deserve electrical service. This is a way to run a business???

Wlfredo S.

Just replaced a 20-amp arc fault circuit braker that this company installed, they never gave me an itemize receipt telling me what was installed. After contacting the manufacturer, they told me that this brakers have lifetime warranty and they mailed me a new one. I was charged $9,000.00 for the lousy work they performed. Our house is an old house, and it was not required for arc fault brakers to be installed, nevertheless i was ripped off.
I reported them to the BBB and the owner reply was like telling me that it was my problem. I recommend that people stay away from this company. Lousy service and incompetence should be added to their TV commercials.

Kelli A. S.

Our technician, Maverick, showed up on time and masked....Maverick was great, he spent a day and a half doing many small things we had discussed. He was professional and he explained all he was doing. He did a great job and exceeded my expectations. On top of it all, his work is 100% guaranteed. I continue to be uncomfortable with Dr. Watts pricing and quoting process, but I know they will do a good job. For me, worth the money.

Star L.

Con artist don't do business with this company they will try to upsell you on their crappy service plans. They only want your 69 dollars for the estimate because you will not purchase anything from them and if you do , that's where the trouble starts. Find a company that has no special WAM programs just great service at a decent price.

Natalie S.

pleasant company but please get 3 estimates. this company is really really expensive. do your research before you spend your hard earned money.

Suzanne K.

just had Dr Watts come out and solve another electrical mystery in our older home. They had previously done work for us installing a new panel, and gave us GREAT service.They are responsive and polite. I called 24 hours ago and my problems are currently solved!
The electrician was able to diagnose why my cable kept shorting out, which ultimately broke the breaker swItch. He also uncovered a seriously dangerous outdoor outlet ( unrelated to my initial problem) that could have caused a house fire! He replaced 3 outdoor outlets and made them safe. He installed a new breaker switch and he upgraded an indoor outlet to be more powerful and safer.
This electrician was on time, polite, efficient and helpful. He was friendly with my two large, barking dogs also!
Yes, the cost was a bit high, but I feel it was fair. They provided the service needed!
The other electrician I originally called never even showed up for the appointment ! I'm really glad I used Dr Watts! I will continue to use them for all my electrical issues.

Casey B.

This place is incompetent. First they installed our AC incorrectly... over and over again... and when it kept messing up they told us they couldn't keep coming out for free to fix it. Interesting... Then just recently a guy came out to fix a breaker problem... he located it in 20 minutes and said there was a problem with our light fixture outside our garage and suggested we buy three new ones (so that they match) and then said he'd give us an estimate to install them. These are expensive outdoor garage lighting fixtures. I said, check the bulbs. He was hesitant and I said well if I'm just paying you for a diagnostic then let's s do a full diagnostic and check the bulbs. Guess what, it was just a bulb. They charged us $282 for thirty minutes and an incorrect solution. We are even repeat customers. Why, I can't say. Good day, Yelp.

Marc O.

This company is here to rob you. If it's your first time calling, they will seem like they're awesome. Until the tech arrives. They tried to take advantage of an old man whose house was damaged by a storm. A $7 part broke and nicked a service entrance wire. Had meter removed by oncor until repair was mbv made and passed city inspection. They wanted to charge $7000.00 to replace the service which was not necessary. Would not recommend this company