Dr Watts Electric

Jim F.

They do not service mobile homes. I guess that mobile homes don't deserve electrical service. This is a way to run a business???

Wlfredo S.

Just replaced a 20-amp arc fault circuit braker that this company installed, they never gave me an itemize receipt telling me what was installed. After contacting the manufacturer, they told me that this brakers have lifetime warranty and they mailed me a new one. I was charged $9,000.00 for the lousy work they performed. Our house is an old house, and it was not required for arc fault brakers to be installed, nevertheless i was ripped off.
I reported them to the BBB and the owner reply was like telling me that it was my problem. I recommend that people stay away from this company. Lousy service and incompetence should be added to their TV commercials.

Kelli A. S.

Our technician, Maverick, showed up on time and masked....Maverick was great, he spent a day and a half doing many small things we had discussed. He was professional and he explained all he was doing. He did a great job and exceeded my expectations. On top of it all, his work is 100% guaranteed. I continue to be uncomfortable with Dr. Watts pricing and quoting process, but I know they will do a good job. For me, worth the money.

Star L.

Con artist don't do business with this company they will try to upsell you on their crappy service plans. They only want your 69 dollars for the estimate because you will not purchase anything from them and if you do , that's where the trouble starts. Find a company that has no special WAM programs just great service at a decent price.

Natalie S.

pleasant company but please get 3 estimates. this company is really really expensive. do your research before you spend your hard earned money.

Suzanne K.

just had Dr Watts come out and solve another electrical mystery in our older home. They had previously done work for us installing a new panel, and gave us GREAT service.They are responsive and polite. I called 24 hours ago and my problems are currently solved!
The electrician was able to diagnose why my cable kept shorting out, which ultimately broke the breaker swItch. He also uncovered a seriously dangerous outdoor outlet ( unrelated to my initial problem) that could have caused a house fire! He replaced 3 outdoor outlets and made them safe. He installed a new breaker switch and he upgraded an indoor outlet to be more powerful and safer.
This electrician was on time, polite, efficient and helpful. He was friendly with my two large, barking dogs also!
Yes, the cost was a bit high, but I feel it was fair. They provided the service needed!
The other electrician I originally called never even showed up for the appointment ! I'm really glad I used Dr Watts! I will continue to use them for all my electrical issues.

Casey B.

This place is incompetent. First they installed our AC incorrectly... over and over again... and when it kept messing up they told us they couldn't keep coming out for free to fix it. Interesting... Then just recently a guy came out to fix a breaker problem... he located it in 20 minutes and said there was a problem with our light fixture outside our garage and suggested we buy three new ones (so that they match) and then said he'd give us an estimate to install them. These are expensive outdoor garage lighting fixtures. I said, check the bulbs. He was hesitant and I said well if I'm just paying you for a diagnostic then let's s do a full diagnostic and check the bulbs. Guess what, it was just a bulb. They charged us $282 for thirty minutes and an incorrect solution. We are even repeat customers. Why, I can't say. Good day, Yelp.

Marc O.

This company is here to rob you. If it's your first time calling, they will seem like they're awesome. Until the tech arrives. They tried to take advantage of an old man whose house was damaged by a storm. A $7 part broke and nicked a service entrance wire. Had meter removed by oncor until repair was mbv made and passed city inspection. They wanted to charge $7000.00 to replace the service which was not necessary. Would not recommend this company

Justin W.

Stay very far away from these guys.

No matter what your issue is, the electrician that shows up will try and upsell you. Faulty outlet? Probably time to upgrade your entire electrical box. Coolant out on the AC unit? Time to buy a new one one. They never once left my house without giving me a quote for something that would cost thousands of dollars - it was the only way to get them out of the house.

I finally did end up buying a new AC system from them, and during the installation they put a foot through my ceiling drywall and had the audacity to suggest knocking $150 off the price in compensation. Um... no? You're going to fix the hole in my ceiling. It wasn't until after repeated emails and phone calls that they finally relented and sent someone to patch the hole in the drywall.

For that AC system we used their ""preferred lender"" to get a deal on the price, and it turns out it's a predatory lender (GreenSky) with outrageous fees. A $9k system would have cost me $16k at the end of the finance term - and we have outstanding credit. Took out another loan to pay that one off and not deal with those fees, but I never should have made that agreement in the first place. Yes - that's on me for not reading the fine print, but again they use extremely aggressive sales tactics.

Stay far away from these guys, like I said. There are better electricians in town that are interesting in helping you rather than gouging every dollar they can from you. If you *do* go with these guys, do NOT use GreenSky. You're better off getting a signature loan from your bank.

Tanya F.

Two years later breaker box they put in smoked and half of my house is without power thag include kitchen will never call them for service again did a half ass job and your stuck having to put more out