Dr Watts Electric

Justin W.

Stay very far away from these guys.

No matter what your issue is, the electrician that shows up will try and upsell you. Faulty outlet? Probably time to upgrade your entire electrical box. Coolant out on the AC unit? Time to buy a new one one. They never once left my house without giving me a quote for something that would cost thousands of dollars - it was the only way to get them out of the house.

I finally did end up buying a new AC system from them, and during the installation they put a foot through my ceiling drywall and had the audacity to suggest knocking $150 off the price in compensation. Um... no? You're going to fix the hole in my ceiling. It wasn't until after repeated emails and phone calls that they finally relented and sent someone to patch the hole in the drywall.

For that AC system we used their ""preferred lender"" to get a deal on the price, and it turns out it's a predatory lender (GreenSky) with outrageous fees. A $9k system would have cost me $16k at the end of the finance term - and we have outstanding credit. Took out another loan to pay that one off and not deal with those fees, but I never should have made that agreement in the first place. Yes - that's on me for not reading the fine print, but again they use extremely aggressive sales tactics.

Stay far away from these guys, like I said. There are better electricians in town that are interesting in helping you rather than gouging every dollar they can from you. If you *do* go with these guys, do NOT use GreenSky. You're better off getting a signature loan from your bank.

Tanya F.

Two years later breaker box they put in smoked and half of my house is without power thag include kitchen will never call them for service again did a half ass job and your stuck having to put more out

Vincent T.

I Called this company to find out what was causing my lights to fliker and Power surge. I have an old house . They were more concerned with the selling the big fix. One estimate was for 12,800, 11,800 , 6,500. I gladly payed the $69.00 service call. Don't wast your time .

Bennet C.

I called bc all the electricians were busy and I needed work on my security lights. the electrician was courteous, but it took him over 2 hours to find the problem, it was a truly stressful day. first he said I needed a new circuit in the panel box, then he said I needed 4 new light fixtures. My home is only 4 years old for pity's sake! I was a mess! I kept adding up all the cost of the things he kept telling me was needed. I found myself trouble shooting this that and the other. To make a looonnnggg story short. found out it was a loose wire in another light fixture. After that was connected all was fixed. the bill for this needless waste of time was a whopping $495, also, the whole time the work was being done the tech kept trying to sell me a WHAM plan. Be wary of this company all the fancy online advertisement is just a big lie. listen carefully while getting a quote that $69 become $495!

James R.

We paid to be WAM members and called to get a quote on ceiling fans replacement We were told they could not do that and the manager would call us back. Never heard from them again. Lowe's gladly came out and did the job. I love the new commercial good luck finding that one

Bobby B.

The best advise I could give is read the reviews on this company. This company is a rip off. You call them and they will tell you your service call will be $69.00. upon arrival I told them to pull in my driveway because the electrical box is located their. My issue had to do with one of my breakers. But before they wanted to fix the repairs I asked them to do, The sales pitch began, want to check my smoke detectors and other items in the house. Then they try to sale me a plan for 19.95 a month to check on heating and cooling and other electrical issues. I told them no, I just want my breaker box checked. So now they present me with the real cost just to do a diagnostic would be $169.00 evaluate what is wrong. No idea how much they would charge to fix it. At this point I told them why wasn't I quoted this over the phone. They didn't do my repairs. Beware, read the other reviews and plan to pay.

Aguirre D.

I scheduled an appointment to have an electrical problem looked at, and after the safety inspection that consisted of walking through my house, I was given the price breakdown. Over $400 to run a diagnostic and repair one issue. The ""lead technician"" recommended a home restoration option that cost over $2,000, bc according to him there could be more than one issue to repair. I explained to him that my house is 4 years old, and that it did not need a service that extreme. The technician was condescending, and reaffirmed that he recommended his overpriced service. He even countered with a second tier option that was still over $1,000.
I decided to decline DR Watts services, and still had to pay a $70 service call fee. Again, all $70 payed for was a technician walking through my house, and an offensive, overpriced estimate of services.

Teresa T.

omg dont ever use this company they r a bunch of rip off artist to fix a light swich it was 490. do u believe it the salesman was there to just upsell even though i told him what i needed dont use them they will rip u off te will say 244 but they the will pid problens that r not really problems 2ans 30 minutes lat and 490. the repair only took 10 mistues the rest of the time was trying to upsell dont use then i feel like a fool the r scan artist

Hal B.

I dont know what changed about Dr Watts since the last time someone review them, but I hope they keep it that way because it's working. Dr Watts sent Jonathan out to our home for an estimate to replace our 20 year old HVAC unit. We knew it was dead and needed replacement. Jonathan was meticulous in examining our home and finding the best machine to serve our needs. He measured rooms, asked me questions about usage and preferences, etc. He recommended a Rheem system and after giving us plenty of informed options alongside 4 other local companies, we decided to go with Jonathan and Dr Watts. Honestly, I dont know if we would have gone with Dr Watts if it weren't for his competence because they certainly weren't the cheapest option, but he assured us we would be taken care of with their WAM plan and that all maintenance on the machine would keep it in good running condition for the life of the machine.

He came out after picking up the system we ordered, and installed it with John. They were both extremely professional and courteous. They cleaned up any messes, kept us informed and updated. The sealed ductwork in the attic and made sure the unit was running in perfect condition before they left as promised. He told us to call anytime with any questions and made sure we had all the warranty paperwork and receipts. 10/10 glad to do business with Dr Watts because I'm currently freezing to death and under a blanket on the couch... just like we like it!

Bobby B.

Stay away from this electrical company. They advertise a professional electrical service and ended up getting a used car salesman ..... Literally, a dirty ex used car salesman who couldn't make it as a used car salesman who decided to try his luck as a electrician ... He price me an hour work for 3500.00 in parts and labor but then negotiated a second price for 2800.00. Then called the owner to get me the final price of 2,000.00 ,, I was happy to pay 65.00 diagnostic fee to get this village idiot out my house ....... stay away