Direct Electric Company

Dave S.

Two electricians showed up to fix my ceiling fan. They saw that the new replacement part that I had ordered from the manufacturer didn't match exactly and gave up and left. They spent more time charging me for the visit than trying to fix my fan. After they were gone I looked at the instructions that came with the replacement part and they clearly described how to re-wire the fan to use the new part since the original part was discontinued. I called Direct Electric back to see if they wanted to try again and no one ever returned my call. I hired another electrician who got my fan working. I'll give Direct Electric two stars instead of one because the electricians showed up on time and were very courteous. They probably would have done fine with a simpler job and they may have been able to get my fan working if they had chosen to call me back. But not wanting to finish the job cost them a better rating.

Scott M.

I'm a little late giving my review but these guys were great. Talked on the phone initially and determined the proper whole house fan for us. Got a good price. No hidden fees. Scheduled the install, they showed up on time and got to work quickly. I'm not joking when I say that thing was installed and running within an hour. They know exactly what they're doing. They were clean and gave me a good overview on the fan operation. If you're in the market for a fan, these are the guys you want.

Derek P.

I'm disappointed to provide a below average rating after several attempts to get work completed at my home. After several attempts to schedule work, excuses of being understaffed and too busy and broken promises to return calls, I've moved on with other electricians to complete the work at my home.

Brian H.

John and David installed 2 QuietCool fans in my home. Both guys are friendly and professional. They do really clean work. Impressed with product, price, and service. Highly recommend this company. QuietCool fans are great! Perfect addition to our home. Highly recommended. No regrets. Thanks guys!

Heidi C.

We were looking to get home solar panels and got multiple quotes for the project. Direct Electric was the best price and John the owner was very knowledgable about the product. John was quick to respond to all questions we had about the product and install. Lisa in the office was on top of emails and would respond quickly with any questions or updates throughout the whole process. They took care of everything involved with setting up solar with Southern California Edison and all permit related items with the city. The install took 3 days as promised and the guys that came to do the install were professional and courteous. You can tell that everyone that works there takes pride in their work. We also had Direct Electric install can lights in our laundry room and closet. The did a fantastic job and were very neat and tidy. I would recommend this company for anyone looking for solar or any electric work. Great company!

John B.

Incredible service, professionalism, and quality from start to finish. I would give DEC more stars if yelp allowed it. They came on time, which was really refreshing, were personable, and walked us through the whole process. The install was quick and clean with minimal noise. The system looks great and works very well. We are very impressed and would refer this company to anyone!

Katie G.

We live in the Inland Empire, which runs about 10 degrees cooler than Palm Springs. It is HOT here in the summer!!

We had Direct Electric install 3 Quiet Cool fans a few weeks ago in our home. I can tell you the fans have honestly changed our life. We have no air upstairs and we have 4 young kids. Our upstairs was getting to be 89-90+ degrees. It's so hard to sleep when it is so hot! (Last year we had days when it was over 92-94+ at bedtime...TOO HOT, even with fans...)

The crew was very courteous and efficient. They were respectful to me and my kids. They have been working for years and have a lot of experience (something I appreciate!) We had them also install 2 ceiling fans in my children's rooms. They were done with everything in under 4 hours; I think the Quiet Cool portion took no longer then 2-2.5 hours. (And that's because they kept double checking them to make sure they were perfect). They also pulled down our giant OLD house fan. There is a night and day difference between the older whole house fan and Quiet Cools. The older whole house fan would be so loud, run for hours, and MAYBE drop the temp 3 degrees in 90 min. These QCs work much more efficiently and use considerably less electricity. You can feel the cool breeze across the entire house.

We put the QC fans on in the morning. Then we close up the house by mid morning. The upstairs continues to heat up. Right now at 12:30pm it is 81 upstairs. Not as bad as it was before the fans! We put the fans back on about 6-7pm (depending on outside). The upstairs gets cool enough to actually sleep well. I think it was 82 (or less) last night! Yes, it's warm. But we don't have air, and we don't have blackout curtains during the day on the windows to trap all the cool air in (working on it... ). It would be cooler if we woke up and turned the fans on earlier, too. The first night I ran the QCs, my house dropped down to 71 degrees. I have NEVER had my house that cold before! I LOVED it! (the kids were too cold though...they are used to the warmth now). The QCs are also helping keep the downstairs cool. I don't have my downstairs air on, either; even though it is 95 outside, it's a nice cool 78 with no air going.


I would highly recommend Direct Electric and John Large / Rick Sanada!

Adrian V.

Ron has been the best electrician I've ever had visit my house! I just moved to this area and needed somebody quick to bring power to one of my outlets and did not have to wait long for Ron to show up. Ron is a good, honest, down to earth kind of guy and knows what he's talking about. I felt relieved how quick he could come fix my issue and he won't cheat you on costs.

Richard C.

After requesting recommendations through my cities Facebook page Eastvale Talk and looking at Yelp, I decided to give DEC a call, among other vendors. I talked to Ric (sales guy) and it was a very good professional experience. He was knowledgeable and answered all my questions correctly without bullshit or any sales pitches. Just facts, which I liked. So I decided to go with DEC for my Whole House fan based on this.

I was a little shocked at the price for the QuiteCool Trident system, but my house is big and I understood the physics behind it the size needed. The system is better then the cheap Home Depot direct belt drive fans. So after a few research links, I decided to go with DEC recommendation of the Trident 6.5 system with 15 yr warranty. The price was a little over my range, so I had to think about it and look at my numbers.

I emailed Ric to thank him for his support, but that the price was a little over my budget and that I will have to pass. After a few emails back and forth, we agreed on a price and setup an installation date. I like the fact that they stuck with me and didn't blow me off. They actually worked with me to get the system installed. That is great too.

The installation crew showed up on time and started work. The only complain I had was that I saw the installer taking my smoke alarm off and I asked him why, since it seemed weird to me. He said they were tapping into it to get AC power to power the fans. I am no building code enforcer or know the codes/laws but it didn't seem right that they will tap into my fire alarm system. I didn't feel comfortable having the fan's 10-13 amps of current going through a low-current smoke alarm that are in series. Long story short, we went back and forth about it debating the legality and functionality. I was getting frustrated because the installers were trying to school me on why it is OK and they would say things that were not correct when it came to power. I never told them, but I am getting my PhD in Electrical Engineering and these guys where telling me I was wrong and schooling me. I would fire back simple questions to their debating answers and they couldn't answer them correctly or hum/ha around it. I think after a few minutes, they realized I knew what I was talking about and gave up to make a call to the owner John for advice. But even after all that, that installation team still did great work and were very good at what they did. It was only the schooling that I didn't like.

At the end, the system was installed and they gave a great presentation on how it works and how to use it. After installers left, I went into the attic to see the system and noticed that there was still a power wire going from the attic outlet to the smoke alarm junction box. I also noticed the grill from the vent damaged. I sent an email to Ric and John (owner) called me almost right away. He was very professional and assured me that he will have another crew come to my house the next day to change vent grill and look at wiring. That is great customer service and I really appreciated that. John assured me his guys will take a look.

In the end, I was happy with everything. The second crew came the next day, replaced my grill and assured me that the power was from the outlet and not from the smoke alarm. They even ran some tests to make sure my home breakers don't pop.

You rarely see now a days this type of customer service. I would definitely recommend them or call them again.

John S.

I recently had DEC install several LED can lights in my home, theese guys were very friendly and did such an awsome job. no mess I have a few other projects planned in the near future and they are the only guys for us. I have recomended them to several of my friends and co-workers. Keep up the good work.