Custom Touch Electric

Kendra P.

Jason came to my mom's house after the fires in Southern California in 2017 and made her house safe. He was polite, showed up on time, and gave my mom peace of mind. Will definitely use Custom Touch Electric in the future.

al m.

Needed to have 12 LED can light installed within couple of days called several electrician companies but nobody answer the phone or when I left a message didn't get any reply , how ever when I called custom touch Electric owner answered my call and within few hours I had 2 of their crew and the owner in my house and within 3 hours Job was completed . Very professional and courteous .
Now our kitchen is light and bright and my wife is happy.
I will highly recommend them.
Alex Farman Fallbrook

Diosabbath ..

We used Custom Touch Electric for the installation of an attic fan. They were on time and Jason thoroughly explained the process and an estimate time of completion. Very professional and knowledgeable. For any electrical needs this is who you want to call. Thank You.

Aaron G.

My review of these guys is mixed, mainly because as our relationship with them went on, the customer service sagged quite a bit.

When we first found them, they were GREAT. They quickly came in, worked with our contractor, installed some lighting and switches and helped us update the look of our home.

Sean was very helpful, attentive, clean and respectful, working with us every step of the way to make sure we got done exactly what we needed to get done. He made sure to clean up his work area afterwards and made sure everything was ""inspection-ready"" after the job.

As the job on our new house progressed, however, things started to slip through the cracks. Multiple reminders to install a switch, forgetting to put cover plates on junction boxes, extended period of time getting back to us, confusing billing invoices...

We really appreciate the work they did for us, but I don't think we'll use them again right now. Maybe when their business is a little older and more established, but not right now.

Brian M.

I read these reviews and can't believe it's the same business I called. I called him on a friends recomendation. He spoke to me briefly, said he was driving and would call me back in 10 minutes. Almost 3 hours later I called him and got his voicemail. I left a message reminding him to please call me. I left him my name and number again, and a reminder of what my issue was. No call for a week. The friend that recommended called him, he answered. I spoke to him again, his excuse, ""I get like 50 calls a day"". I was annoyed but still willing to give him a shot. We made an appointment to meet at the house several days in advance. ( mind you I don't live there, and am not there except to meet him). He never showed or called. If your too busy for me, say so. This was unacceptable.

Ann P.

Highly recommend them... Did the complete rewire for my home remodel and did and excellent job...

Sharon S.

This company is the best. Knowledgeable, efficient, state of the art ideas and they don't leave a mess. They never complain about the difficulty of a project and always stand behind their work. I'm an interior designer and use them for all of my clients electrical needs.

Mary S.

I've had Jason and his crew working on repairs and upgrades the last several years and I wholeheartedly recommend them. Quality work, honest pricing, and very dependable. Definitely my go-to company for all my electrical work.

Ruth C.

We are just finishing up a major kitchen remodel in Temecula. We requested bids from 4 different companies that we found either on Yelp or from ads in circulars. Custom Touch Electric was the most reasonable bid we received by far. Jason and Sean were great to work with throughout the process. They came out several times and were patient with the complication of different trades being in their space at times even though we did our best with the schedule. More than once, Jason and/or Sean came out on short notice and even after hours because some small thing needed to be done so the schedule could stay on track. Our remodel was complicated too with wires going from their original point to across the room and custom cabinet lighting to boot. They were always polite and pleasant even when the remodel was getting frustrating for us as remodels often do with the mess and lack of a kitchen! :) A huge plus is that I never had to endure a single curse word! They're really nice guys and knowledgeable. I highly recommend that you call them. You won't regret it :)

Derrick W.

Jason came out to hook up our spa, unfortunately, was a not able to get it running, GFI breaker kept tripping. I was told the new electrical spa board was defective, so I paid him and called the Spa center. Spa company sent out their electricians, and found two issues: 1) spa was not wired correctly, 2) master panel supporting spa panel was not upgraded to support new amps (code violation per electricians). After these things were corrected, spa worked fine; also, had to pay them. Spoke to Jason concerning issue, he was surprised about issues found and agreed to return payment. Jason seems to be a good guy, however, he and his assistant did not know their way around spa hook-ups. Hopefully, they get better in this area, but we will not be using their services in the future.