Cool Energy Plumbing Today

Millie C.

There aren't enough words to describe how grateful we are for the outstanding response and service we received yesterday from their electrician Mike Manibusan and office receptionist Glenda. They both demonstrated that Taking Care of People (TCP) is more than just a company slogan, it's a philosophy that the employees live by. Around 4 in the afternoon on Saturday the lights in one section of the house went out as we were setting up for a big 60th Birthday Party celebration that started at 7 pm. It was thundering, raining and the sun was rapidly setting. The lights involved included the lanai and part of the dining/living room area. I called and explained to Glenda the situation and she was very emphatic. Even though it was last minute and they were booked with other customers, they made it happen and fit us in. Mike who was very friendly and reassuring, got right to work to diagnose and fix our problem. We had lights back on just as the first guests were arriving. I am very appreciative and did share my experience with my friends at the party. I will highly recommend this company!

Jon J.

I described the work over the phone to the receptionist who told me it would be $59 to come out. He arrived with a $325 bill and said I would owe $59 just for coming out and doing nothing, or $325. I felt very cheated. I had the part and described the work and was told $59, he had a $325 bill for me before he got out of the truck. So they knew the price without looking at the problem and mislead me. I will never use them again.

Danielle B.

OVERPRICED & UNPROFESSIONAL!
They charged my mother in law $275 just to replace some seals on her bathroom faucet. They came back a second time and charged $343 to install her kitchen faucet (she already had the faucet and it only took 15 min to complete the job) And it wasn't even done perfectly...there was a kink in the hose that we fixed easily for her. I'm not sure if they are taking advantage of the elderly or are always this overpriced but regardless...it's awful. We called to question the charges for her and were given the run around. Every person we were sent to was unavailable and we were only able to leave messages through an answering service. SO...we went to the office in person. No one there could answer our query but we were assured someone would call us to discuss. That was 2 weeks ago. Since then we have left multiple messages, none to be returned. Consider yourself warned.

Nancy A.

We just bought a new house and had Kurt and Jay come out to the house and clean out the dryer vent. They discovered that the vent was not sealed up to the roof, so they went ahead and fixed that for us. They were very courteous and did the job in a timely manner keeping me informed of any issues. Recommend this company, and especially this team of Kurt and Jay!

Matt C.

This is for ENERGY TODAY. I had a breaker that kept triggering during thanksgiving week and after multiple phone calls with the closest available appointments being 1+ weeks away, energy today was able to arrive two days later. Darren Ali showed up and was the most professional, friendly, and intelligent electricians... After an initial assessment of the most rational and likely cause of simple bad breaker needing replacement, unfortunately, the breaker showed to be not the culprit. A follow up consultation was needed for a potentially 3+ hour return which required testing every single outlet and switch associated with the breaker. Darren showed up for the next visit after again, a courtesy call, announcing his arrival 10+ min prior , Greg was able to find the problem after about 10 min into his investigation and was honest enough to charge a FRACTION of what was originally going to be needed for the potential of examining every piece of electrical related mechanisms, as mentioned. THIS is a true test of a repairman's honesty.. the kind that shows up on cable or news shows with hidden cameras that test the integrity of local home repair services. Suffice to say I gave Darren a nice tip and let his superiors know his personal integrity and the satisfaction of my experience with their company. You need to use Energy Today if you want the same experience. Thanks Darren!

Matt

Lisa S.

My air conditioner died and got quite a few estimates. Cool today was the most knowledgeable of what we needed The salesman had information prepared before he arrived for the estimate. He was the only person who entered my home with footcovers and gave me an estimate within a few hours while the others took days. . We also got the air ducts cleaned, and they were EXTREMELY professional and courteous. They asked if it was ok to park the truck in my driveway and when I had to leave, they moved the truck immediately. I would highly recommend the Sarasota office!!!

Lee P.

Major disappointment. ..contracted plumbing today to repipe our house and after 7000 dollars of work had a roofer hit the pex with a nail and they charged me for the repair.....should not install waterline against the roof...tech told me that it is unavoidable. ..not acceptable for a ""professional company""

Spencer S.

Do not get their service plan. It is a huge scam. They claim it comes with all of these features like a freon charge. But then when you need it they tell you that your unit doesn't qualify and charge you an extra $400! Buyer beware. I contacted them to resolve the matter and they were extremely rude to me even though I never raised my voice. Do not use this company. Go elsewhere. We had been a loyal client for years, and they must have changed management. They did not care about resolving the issue or making us happy at all! I am filing a report with the BBB as well.

Ella M.

I left a ""contact us"" form on their website during off hours. I expected a call once they opened. Within 2 minutes of sending the email, they called and sent an email with an appointment scheduled. The day of, the technician called about 10 minutes before the start if my time block, to say he'd be there in 15 minutes. He was right on time. He arrived, quickly figured out the problem, and actually gave me a few options for future remedy. (The last time I had this issue, the guy (different company), just got it working-- no sort of plan whatsoever)...I will certainly call cool today for all of my ac needs! (And I will request the same tech to do the work)...

Kathryn W.

Do NOT use Cool Today for plumbing!! They charged almost five hundred dollars to repair a leaky toilet, and now it always runs, never used to do that! Plus they pressure you to buy their monthly contracts, thank God I didn't fall for that.