Comfort Experts

Michael H.

These people are terrible. I have already filed a complaint once on here and BBB. They contacted me and said they wanted to resolve it. I erased my poor review to give benefit of the doubt. Instead of coming out and assesing the damage the first service guy caused to my home they sent out another to fix the original issue they could not fix the first time. Charged me again but promised a service manager would be out to examine damage and make it right. I waited a week and nothing. I called last friday and they promised me that a service manager would be out the first of the week to finally resolve all the out-of-pocket money and problems I've dealt with but yet it is the end of that week and nobody has called. Do not try to contact me on here and do not even come out to my house now this is the most piss-poor service I have ever dealt with and nothing you can do will stop me from making sure every publication in this area has it on record. Next time put the customer first!

Kathy S.

Erosmo was thorough, knowledgeable and professional. He also identified potential issues that others have overlooked for years.

Jana L.

I had a great experience!

Overall my Care was very comprehensive. They came on time and finished pretty quickly, they were very knowledgeable on what was needed to be done and telling me. I really appreciate the customer service. Joseph D fixed my air conditioning and I could have not asked for a better experience.

I would highly recommend using comfort experts!

Jana H.

Called Comfort Experts when we were having a problem with our ac they were very professional and were able to get us scheduled the same day. The tech arrived checked our system out found the problem with our capacitor replaced it and also provided us with very important information about our unit outside and reminded us to keep it sprayed off with a waterhose and to keep the weeds cleared away. We will be using them again should we have another problem in the future.

Cindy N.

I've had Scottie B. come out a couple of times now and both times he has been friendly, professional and extremely knowledgeable. He is honest and makes sure everything is in tip top shape before he heads out. I'm happy with his service and the company and their products. Would highly recommend!

Carolyn N.

I have been using Comfort Experts since I moved into my house in 2003. I have never had any issues with this company. Any negative reviews on here must have been a one-off because the guys that come to my house are always courteous and professional. Joseph is no exception. He has been the technician here for the last year at my home and is always in a good mood, very honest about what's going on, explains everything to me in detail and always addresses me with ""ma'am""...
He has never tried to push any service on me but has explained things that could potentially go wrong in the future and how to avoid it.
I have no plans on ever changing my heating and air conditioning company to anyone else.

Thank you so much for the exceptional service!

Tim L.

Over priced. They tried to charge me $300 for a new thermostat. I got a new one at lowes for $35. then tried to get me to sign up for some monthly plan at $45 that only covered my ac unit.. After the guy left I renewed my home warranty at $55 that covers my whole house plus my in ground pool. I dont see how these people are still in business.

Cris J.

On time, diligent tech. Used his phone to video and show me the red flags of the system, help us fix lil. hiccups found during the eval as part of the tune up.

Jennifer K.

They get three stars because they were able to come on short notice and get the AC fixed on a hot, Texas August evening. However you are definitely going to pay for it. Their pricing structure after hours actually goes up the later you get. Old man Hobson was am awesome guy and I'm sure he wouldn't like this business model but from what I hear he has nothing to do with daily operations anymore. So if you need after hours service they will definitely come but get ready to hemorrhage money.

John S.

I was very satisfied with the service done to my air conditioning unit.m I would definitely recommend..