California Power & Light

Shemin G.

I see there are a lot of 5 stars reviews here. He probably does some decent works for those guys. I am telling you my experience with Henry.

Portions of lights on the same circuit breaker went out, including a ceiling fan. I was hoping to find an electrician to assess what the problem might be and attempt to repair for me.

To be fair, he came on time. Upon arrival, he told me it's $120 instead of the $90 he told me over phone two days ago.

He started putting his detector around each of the breakers in my power panel. Somehow for some reason, the lights just came on. That was about 5 minutes. Then he started preaching he had ""temporarily fixed"" my problem, but the bigger and real problem is my outdated Zinsco panel. To do a complete replace, he needs to work with PG&E and the city, the total cost is $2500. He then charged me $120 for the ""diagnosis"".

Two hours later, the lights failed to turn on again, I wanted to have him back, he said if I wanted to have him back for a ""troubleshoot"", it is $450. Again, to be fair, he did say the $120 I paid can be applied to the $450.

Throughout his service, he did not even bother to troubleshoot at all. He did not even open wall switch box of the problem lights to measure voltage, or listen to me describe the symptoms I observed; rather he spent time telling me my panel is old (sure, of course I know), and stated in Marin county, it is illegal to have this kind of Zinsco panel because of fire hazard, then urged me to go online to see the complaints on Zinsco panel. Again, to be fair, he said I should get bids from other electrician and see how much it cost to replace, which implied he did not force me to get the work done by him.

Well, I would rather have him spend the one hour to really troubleshoot my problem, just like another electrician did later. I had Dale Aimers came over and fixed my problem. It was a wire nut in the ceiling fan box that went loose.

I complained to him, I told him I was not happy to pay $120 for virtually nothing done. I suggested $50 for his time and gas, he agreed, and refunded me $70 dollars, he agreed to my term, that was a star added.

S J.

Hi,
I usually don't give reviews but Henry and his team are excellent. I had to replace outlets at my place. They explained the issues very well to me. Scheduled my job at my convience. Came on time and finsihed earlier. Good knowledgable and honest folks. I would recommend them to others and would use them again!

Greg H.

Excellent service from Henry ( Owner ), Doug & Marco.
In July I called several companies about upgrading my Main Electrical 100 amp Panel ( underground line ) so that I could also upgrade our kitchen.
Several companies told me I needed a 200 amp panel and it will cost $10k-$15k to trench for a new line and take 8 months for approval.
Henry ( and 1 other company ) along with PG&E & City of San Jose said I didn't need 200 amps, only a bigger panel for more circuits.
Henry, Doug & Marco installed my new panel in July. It was completed in a few hours & had the City & PG&E inspection done by 3pm..Awesome
Saved thousands of dollars using California Power & Light.
And within the past 2 weeks, the guys rewired our whole ( gutted ) kitchen & passed inspection again.
These guys are great, professional and work as a Team.
Henry's pricing is right on par, you can tell he has done many panel upgrades and kitchens.

Mary L.

This company is 2 thumbs up...way up! They were there for me in my time of need. Doug is very very professional and hard working. He fixed what was wrong right away and gave me great peace of mind. Thank you so much for the great work!!!! A++++++++++ I Highly recommend this company!

Lisa H.

Henry and Doug are great! They upgraded my electrical panel and completed my bathroom electrical with a quick response and good work. I am very happy with this company and the work that they do. I would use them again in the future.

Desiree S.

Awesome service, and excellent work!! We recently had an A/C unit installed, and per the installer, he suggested we call electrician to check our electrical box, due to the wires and switches did not look right, and fire hazard. My husband and myself called a couple of businesses, and no luck, and none came thru. We got hold of Henry, and he came out, and inspected, gave us an estimate, and 2 weeks later, our box was replaced, and we are ready to go. He did an excellent job, and we are extremely satisfied. We truly recommend Henry, and we are going to call him for future work at our home.

Meaghan H.

Great service, they did pot lights in our kitchen and bathroom and a new ceiling light near our pantry.

Rajiv K.

I called California Power & Light to troubleshoot a flickering issue that a few of the bulbs at my house were having. When the service guy came in, the problem did not occur and I requested him to wait for 15 mins but he said 10. To be fair they had cautioned me that they would not be able to do anything if the problem was not evident. But to pay $120 for 10 mins was outrageous I thought. But the service guy also misled me. He figured the dimmer for the bulbs was only for incandescent bulbs and even if the problem happened he would not do anything since the dimmer was not meant for LED. When I looked up on Amazon the dimmer that I have is perfectly fine for LED (http://www.amazon.com/Lutron-MACL-153M-WH-Maestro-150-Watt-Multi-Location/dp/B008X3CHM0/ref=sr_1_1?s=hi&ie=UTF8&qid=1463858241&sr=1-1&keywords=lutron+dimmer). In short I was tricked.

Scott H.

A few months ago, Henry installed a Clipper Creek electric car charger. It was an easy enough install, nothing big. While he was doing it, he made me aware of my circuit breaker panel, an old Challenger model popular on homes built in the 80s and 90s. They are dangerous and have caused fires. I added it to the list of things I needed to do around the house.

This morning, I noticed I was popping breakers constantly doing random tasks that shouldn't have been drawing much current. ""Ok, so it looks like I need to do the panel sooner rather than later.""

I called Henry, and he actually was able to do the job today! Think about that for a minute... I got a contractor to do a major job like full panel replacement on the same day. Lucky, I guess. He showed up a little after 2:30, and was wrapping up before 5. He even took $100 off the original estimate for repeat business. Henry is who I will be calling for ALL of my future electrical needs. Hands down.

George T.

We needed to upgrade our service panel from 100 to 200 amp. The service provided was superior in all aspects. The job was done quickly, expertly and at a reasonable price. The customer service was great as well. Both Henry and Doug did a great job at keeping me informed, explaining the work to be done, and then following through on their commitments. I highly recommend them!