Bw Electric

Jennifer C.

My home warranty company (Choice Home Warranty) dispatched BW Electric Inc out to me 48 hours after I filled the claim. My time window was 1:30 - 5:30 and he arrived at the beginning of the time window which was convenient. The florescent bathroom light fixture had a failing ballast, humming noise, and broken socket so it was flickering and taking a while to turn on to full light power. The electrician, Laurence, replaced the broken socket and swapped the florescent lights for LED ones as they do not use a ballast to bypass the issue. While the humming noise remained as the ballast was not replaced since the LED lights don't require it to operate, the noise was a lot lower when the florescent lights were swapped out for LED ones. He was in and out in 30 minutes, explained the issue / solution to me, and my light fixture works again!

Shay A.

Yet again, they were sent out by my home warranty company. Tried to explain the issue over the phone, was told it ""wouldn't be a problem"" as soon as they walked in, our issue wasn't ""covered under warranty"". Had a feeling from the phone call to schedule the service that it was not going to go as planned. I paid the $75 service fee and had another reputable electric company fix my light switch in 20 minutes for $100.

Don't waste your money on a home warranty! I eat the money and pay a reputable complaint to come fix the issue the right way!

Laura L.

My home warranty company sent this company to my home. I met the electrician in my from yard by saying good morning when he arrived.....he never said hello or acknowledged me in any way. Then he did not have time to replace my ceiling fans because and I quote, ""he had 9 customers on his schedule all waiting for him"". Like I was not on the schedule as his first stop. He was rude from the time he arrived until I finally told him to leave.

J A.

HORRIBLE....DO NOT USE!!!! They will come just to collect the money for the service fee. Lie and say they will follow up and no follow up. Call to ask about the follow up and will lie on the warranty company. They are SCAMMERS....BEWARE! Our issue was left not fixed and the warranty company had to send another company out to fix the issue. Luckily they didn't charge another service fee and based on the notes of the representative of the warranty company. He sounded like this company was not too reputable with them and on thin ice.

Foodie Fort Worth T.

If I could give them a zero I would. Do not use this company!

We hired them to make four repairs at our home - none of them were completed. The ""electrician"" they sent reset a GFI switch and charged me $300! He did none of the other repairs. He roamed around my home and in the attic talking to himself and then told me he had to leave because he had another job to do.

I had to call a second company who was able to correct my issues - all of them in under 30 minutes!!

I've tried to call them to discuss this issue - their phone just rings with no answer and no voicemail. I have emailed them and sent a email through their website. No response to anything. The Better Business Bureau is my next call.

Joni L.

Breco was very professional and able to determine a problem with my electric. I would higly recommend this company. Always called, told me when he would be there, had to order parts and make another call to return.
I appreciate you, Breco!

Teresa C.

Outstanding service! Breco the electrician/owner came out and figured out very quickly that my electrical had big issues and fixed them. Also very courteous and professional, I would highly recommend!

Christine J.

Great service! Came out same day as we called him! He had our electric that was out on half the house resolves in a hour! He was professional, had his own tools and knew what he was doing! We will use again if needed! Thank you again!!

Jamie E.

Called our home warranty company because we had some concern in our newly purchased home with lights flickering and humming coming from the switch. Our home warranty company hooked us up with BW Electric. They responded within 12 hours to our service request and set up an appointment for the following morning.

Not only was he on time, he actually had to wait on me to return home! Instead of just leaving, he gave me a second call and waited for me to return so that I could have my problem addressed same day.

He came in, assessed the issue, explained every step of the way what needed to be corrected and got to work. Within an hour, my apprehension over the issue was gone and the problem was fixed!

He was prompt, professional, courteous and personable! We would definitely call on his company again for other electrical needs.

Thank you for your AWESOME customer service, BW Electric!!!

Kevin P.

Horrid service. Better to contact a reputable electrical company. Only used because OneGuard (home warranty) assigned but never again