Brandon Electric

Bonnie M.

This place is incredibly expensive. I wouldn't have used them if it wasn't for the $45 dispatch fee I got charged for them coming out to give me a quote. That I honestly was not even aware of when the appointment was made. $429 to install and outlet plug in a bathroom. Let's be honest this is about a $200-$250 job.
Next time i guess I better do better research so I don't get hosed on a price again.

Rod H.

I normally don't bother writing reviews, but BE VERY CAREFUL WHEN DEALING WITH THIS COMPANY.
I received a quote for 4 items of work from them 6 months ago. When I contacted them a few weeks ago to do the work, I was told they would have to increase the price due to how old the quote was.
Being in business myself, I agreed that was fair and they took this opportunity to charge me 12%!!! above the original quote.
When they came to do the job, they were missing components so they only finished 2 of the 4 tasks for which they took half the quoted price. They said they would come again next week to complete the work.
When they came for the second part of the job (two track lights in the closet) they said their ""new"" quote was only for one. I showed the electrician doing the work the original quote was for two lights and that they were charging me 12% more already. Logically speaking why would you charge me 12% above the original quote for 75% of the work originally requested? Instead of choosing to act in good faith and recognize they made an error, They said they had to go by their new incorrect quote with the clerical error and would have to charge me EVEN MORE!!
This company does not act in good faith when they make mistakes. That is the definition of an ethically challenged and poorly managed company. BE.VERY.CAREFULL!

Angie N.

I just had several lights and fans fixed and installed by Keiv. He was prompt, polite, hardworking, and diligent! I couldn't have asked for better service! I will always call and refer to Keiv for any electrical issues. Thank you again for everything!

Happy customer- Angie N.

Nancy D.

Andrew and Aaron did a fantastic job installing a new pool electric panel and connecting a new pool pump. It is my policy to know as much as I can about the work and items installed in/on my home by reading manufacturers installation and operating instructions. That being said I know I am an aggravation for many technicians that perform work on my house. I learned the hard way over the years that I had paid for work that turned out to be incorrect or substandard after the fact. Both Andrew and Aaron were courteous and answered my questions during the work and I couldn't be more satisfied with the work. I have used Brandon Electric in the past and will continue to use them for any electrical needs that may arise.

Alejandra A.

Cory was absolutely amazing...responded right away, explained everything in detail, gave accurate fair pricing, friendly, & excellent customer service with him & staff. First time I ever needed any assistance with an electrical issue & he definitely made me feel so comfortable throughout the process! The Electrician Jason, was also friendly, punctual, efficient, showed me what he was doing & explained so I understood everything. Everyone I spoke to or dealt with was helpful, friendly & provided exceptional customer service. From my experience~ I would definitely recommend & use their services again. A wonderful company to work with & im very grateful for there prompt, efficient, affordable pricing & Service!

Aaron N.

I called Brandon Electric on Dec 18 in the morning. The lady that answered the phone told me that they can come out between 1-3pm that day. I asked if they can install my outlets same day, she said yes they will do it when they arrive if we agree on the price. I asked if the coupon on Angie's List was the best deal they had, she said yes. I verified I can use it same day I purchased it. She told me they charge $165 per hour, so the coupon I bought on Angie's List for $225 for $330 worth of work (2 hours @ $165 each) made sense. I got a call from David the tech around noon saying they were at the location, I told him they were supposed to call ahead and the appointment was between 1-3pm so they are way early. I ran over to my office and I showed David the 5 places I wanted outlets, I told him I may get less installed if it would be less, but if he can do all the work for the 2 hours I bought then of course do all 5 outlets. I asked him if he can do it that day and he said no, we do not have materials on the truck, maybe Friday. I said that is not what I was told, I said the lady I spoke to said you can do it immediately if we agree on a price. He said it's not possible, she is mistaken. Since I had already bought 2 hours, I told him to give me a quote and we can go from there. He told me he can do all the work for $570. I told him that was acceptable. I got a call later that day from the lady that I talked to earlier, she was asking if I wanted to schedule them to come out so I can use the coupon. I said They has already come out and quoted me $570 and are coming Friday to do the work, she had no clue. I asked how I redeem the coupon and she said give it to David when he comes out Friday. He came back Friday and installed 5 outlets. He left for almost 45 min to get some supplies he forgot from Home Depot, so he was not working the full 4 hours that they claim they were there. He put one outlet in the wrong spot and said he was sorry but he thought that is where I asked him to put it. After the work was done he said the total due was $570. I said, I bought a coupon on Angie's List for $225 for 2 hours and I have a $20 coupon. He said he can take the $20
Off but the $570 is after the 2 hour coupon was applied. I said I was never told the $570 was after the coupon was applied. I said, you quoted $570 total, not a higher amount and after the coupon was $570. He said sorry, I thought you knew. He said didn't the lady you spoke to tell you. No, she didn't tell me anything. He said the total was $795, but after the Angie's List coupon it came out to $570. I said who would buy a $225 coupon to get $225 off? Makes no sense. You are overcharging me, I want to speak to a manager. He call Nestor "" the manager"" and told him I didn't know that $570 was the payment after the coupon. I spoke to Nestor and explained the situation and he told me that he was sorry it was not explained correctly but I owe $570 and the only thing he can do is honor the $20
Coupon. I told him if he does not make this right I will Be sure to review Brandon Electric on all online places. They didn't care, ran the CC for $550 and sent a WO with 6 outlets not 5, which is not true and 3.88 hours at $141.75 to equal $550. I wound up paying $225 + $550 = $775 ($199 per hour according to their 3.88 hour time stamp) I am guessing some of the expense may have been materials, but I was never given a written estimate or told the breakdown, only that the total of the quote to do the work was $570. Buyer beware!

Kim B.

Not a good electric company, when Luis showed up to my house he reeked of Marijuana not something I want around my kids. Although he did get the job done, that was incredibly unprofessional!

Audrey P.

Mario was courteous and professional. Our warranty expired on the day I called and the woman on the phone was courteous and kind. Even though the service man was late both times he did a good and efficient job.

John O.

Please forgive my typo's, bad punctuation grammar errors. The following is my experience of July 20, 2017. Your experience my not turn out the same. Names were not used on purpose.

I had high hopes about this electric company. The office girl was very happy sounding on the phone when I called on Monday. I said I had a list of things I needed done. a coaxial outlet installed, replace my doorbell with a security cam doorbell, (2) 7 day timer switches installed to replace the regular switches, remove old master bedroom lamp with a ceiling fan and since I couldn't get up & down a ladder, could they replace the batteries in my (5) smoke detectors. she told me she was sure they could do these things and someone would arrive Thursday to give me a price to do the work. The electrician arrived promptly at 8:00 AM. Watching from the house I saw him take a final drag off a cigarette before coming in. He smelled like he smoked half a pack before arriving. Not a big deal but not very professional either. He asked what I needed and I told him the exact thing I had told the office girl the previous Monday. I thought to myself didn't his boss tell him what he was coming to my house for? What was the point of me telling everything to her? Instantly, he tells me he cannot do the coaxial outlet. Now I am annoyed because I was told on the phone he would. All the other coaxial outlets in my single story home were installed by electricians. So now there is tension between myself and this over confident (almost cocky) electrician. After telling him how I felt about being told one thing could be done and then it not being done, I calm down and told him to just give me a price for whatever he could do. He stepped outside probably to have another cigarette and he said he had to call the shop for prices. At 8:55 AM he returns with a price of $497.00 to replace my doorbell with a security cam doorbell, install (2) 7 day timer switches, a ceiling fan and replace the batteries in my (5) smoke detectors.
First up was the Doorbell. He never got it to ring in the house and told me I had to buy an accessory ringer for in the house. I found out after he left that the reason it did not ring in the house was that he left a manufactures sticker that read ""remove after installation"" on.
Next were the switches. He simply could not get one of them work and he call a co-worker for assistance who told him it sounded as he had everything correct. I asked if had a tester to make sure he was using the correct hot (positive) wire. He then went to his truck to retrieve it and he did not have the correct wire hooked up.
The batteries in my (5) smoke detectors was done while I took a phone call and it went rather quickly. I think (hope) it was done properly.
The ceiling fan took a bit of time to assemble. I notice when he took down the old lamp he did not mark or tape which wire was the hot (positive) one. The ceiling fan was not an easy thing to hang. He struggled and I think anyone would have. He hung it and like I thought ... it didn't work. Long ordeal short, he grabbed one wire and it sparked causing the breaker to trip and it seemed to me like (2) wires were not together tight enough. After resetting the breaker the light worked. I couldn't watch him struggle for the second or third time to hang that back up ... I left the room.
The overly confident electrician arrived at 8:00 AM and left my house at 1:40 PM. This was my first time using Brandon Electric. Will I ever use them again? No way. The electrician looked to me to be 30ish years of age and told me he has been an electrician since he was 18 years old. In my opinion, someone with over (10) years experience should not have taken over (3) hours to do these jobs. Would I recommend Brandon Electric to a friend? No ....

Judi H.

I had a huge crystal chandelier that needed hung over a stairwell. Keith was wonderful. He did a fabulous job and could not be nicer. This company has great customer service and rates. I highly recommend them.