Brandon Electric

Joe M.

The initial call to Brandon Electric took place on Aug. 9th (3 mos ago) which is when they came out to look at my electrical panel box that was on the RECALL list. It was at that time it was indeed determined a box that was on the recall list. I was told if I didn't hear back from them within 2 weeks to call the scheduling dept which I ended up calling 2-1/2 weeks Later. I spoke to Ray, the guy that is in charge of this project, whom made it sound like there was basically nothing he could do as he was waiting on Schneider Electric to release the recall funds Before he could schedule it to be repaired. I asked him for the owners number and he gave me the number and told me to ask for Michele (owners wife). she was extremely apologetic and said that Ray was correct in what he said as she went to talk to him about it. She then said to please feel free to call weekly and she would be happy to keep me updated. Quite frankly, that's all I wanted until the apt can be scheduled. It's going on 3 months, I've tried calling these past 2 weeks 3 times, to get communicated to on progress, and left 3 different messages to her voicemail, and she is not even picking up the phone To communicate the progress, nor is she listening to the voicemails that I left. I only know she is not listening to them as she hasnt even tried to call me. So she is either not listening to her voicemails or she is likely ignoring them from me. If this is the case, the words call me weekly and I can keep you updated, is a total LIE! I will plan on taking this further if it doesn't get resolved soon! This is totally unacceptable and unprofessional. If I have to call Brandon Electric weekly to get no answer BTW, they should (Josh or Michele) be calling Schneider Electric in a weekly basis as well. And I can tell you, this is not happening!!

Gabby B.

Great service! I had no power in my master bedroom and I called today and they sent someone out right away. I believe his name was Roberto (another gentlemen was with him but I didn't catch his name). Roberto explained everything and fixed the issue fast.

Charles S.

We hired Brandon Electric to repair one of two aluminum post lamps equipped with photoelectric eyes in our front yard. The crew Brandon sent out told us the existing wiring conduit could not be located, and it was necessary to trench our yard and lay new conduit to repair the non-working post lamp. When this crew started the work, within minutes they somehow managed to shear off and ruin not only the post lamp they were supposed to be repairing, but also the working post lamp. Following this debacle, Brandon sent out a different crew; we found out from this crew that Brandon has an electronic device it uses to locate underground conduits like ours. This device found our conduit in less than ten minutes, and the second crew then used the existing conduit to make the repair. In short, the additional work of trenching our yard and laying new conduit the first Brandon crew told us was absolutely necessary, and which resulted in serious damage to our property, was actually completely unnecessary.

However, even more galling than the bad work was that Brandon charged us more than $600 for the labor of the first crew, who accomplished nothing but breaking off and ruining both of our lamp posts. Incredibly, Brandon then also charged us for the second crew's labor to replace the posts its first crew had destroyed. In other words, Brandon charged us for its mistakes and the property damage it caused, and then charged us again for the labor to repair the damage Brandon itself had caused.

Tom C.

Outside box work by Jeff and Chris was impressive. Jeff is clearly a knowledgeable and competent professional tradesman. I can't say enough good stuff about the quality of his work. I also liked that he's a bit of a character to learn from as he explained to me what was going on with our outside wiring. I'm confident what he did made our home safer! Thank you Jeff!

Adam B.

Absolute sharks stay away, I got three quotes to change my panel for the outside of my house, they were the only company to change me for a quote and they quoted 5700!! The other two companies were less than 2k. Not only that but after they came to my house to do the estimate I had the call them multiple times over the next two weeks just to get the price. I had another company do the 4 hour job for 1800 dollars and brandon electric calls me 3 weeks later and asks if I still want the work done. Stay away!

James I.

I'm writing an electrician review and Jamie Foxx is set to reprise his role as Electro in a Spider-man movie after 7 years. Coincidence?

We had some electrical issues - one with a ground fault in one bathroom and one with the circuit breakers that were documented on a house inspection that was done for an insurance.

We tried to find electricians that could come on short notice, but we were getting 2 -3 week waits. We tried Brandon Electric and they were able to send someone the next day. Score!

Initially, it seemed like a straight forward issue, but due to the setup of the circuit breakers and alterations made by a previous electrician - it took a while to clear up.

Danny the electrician was very knowledgeable and affable. He didnt waste unneeded time and was working very efficiently. Apparently the circuit breakers were done in an odd style and he had to rearrange them. He wore a mask and explained what he did at each step. After everything was done, he took the credit card as payment and headed out.

Thankfully they didnt try to sell us on some BS maintenance plan or unnecessary upgrades (Et tu Cornerstone Pros?)

The main office said that they would send the invoice/receipt but they didnt. That's the only negative.

Tina S.

Anthony and Joseph were amazing! They arrived on time and finished the job quickly. They were both very knowledgeable and professional. I highly recommend Brandon Electric. I will definitely use them again.

Dana L.

Had undercounter lights that were not working. Paid them to come out and they had me buy new 24v transformers then paid again to have them installed. $700 later they never fixed it and they refused to refund the money!!! I paid another electric company $400 t fix and they said the problem is the transformer was supposed to be 12 volt. Do not use them! Very unfair

Karen s.

A few months ago I had a new ceiling fixture installed and the old one removed in living room... In the kitchen I had fluorescent light removed and 3 can lights installed. They have held up great, no problem. The worker was fast, clean-cut, neat, and polite. There was one small problem with the switch and they came out the very next day to correct it. Their operators are extremely communicative.

Mark J.

Hello, this contractor refused to stay behind the warranty. Two breakers need to be replaced under manufacturers warranty such breakers do not break without the reason. Such breakers break only if installed incorrectly. Brandon electric (my research has been done and license holder do not pick up the phone - looks like they use license of somebody else who they worked before and now no longer work with them I asked edmonson company and they say they do not work with brandon electric anymore) I understand I have to pay for labor but breakers has a warranty but brandonelectric refused to come and replace under manufacturers warranty , they say I have to deal with manufacturer directly. Manufacturer do not replace breakers if installed incorrectly ! The house keep shot down the power in some rooms and is a possible fire danger. Looks like brandon electric do not do a craftmanship job and causing a hazard for newly built houses ! electricity installed by EC0002579 brandon electric