Best Home Services

Dee B.

This company is the WORST EVER!!!!!!!!
I was jacked around sooooo much that hopefully somebody, will be saved from this misery!
I have reported this to the BBB,too!
They already have so many negative reviews already, that I literally had to contact ANOTHER department to file the report because the online reporting was so full!?!?!?
They cancelled twice, today, and not personally. They left a message, both times, after I waited 3hours.
Then when I called they said that, I cancelled!!!!
In addition, when they finally did come out after the 3rd scheduled appt, the tech did not know what a maintenance contract was, and DID NOT know what to do.
I literally had to read it to him, and do a check list. AAAGGGHHH!
And... the idiot charged me $89 for what was supposed to be part of the maintenance service!?!?!?
DO NOT USE THEM!!!!!!!
SAVE YOURSELF FROM THEIR TERRIBLE LIES AND NO SERVICE!!!

David V.

Stay away ...promise a time and then the whole day went by. Owner or manager was to call..they had a sweet little lady call. You never get the day back

Denise S.

Sarasota Best Home Service Technicians are great!. The company ensured I knew via email and text when the technicians were on the way. Jared Smith, Joshua McEachin, Leo Pineda, and Ray Enriquez together showed expert, quality, and professional service. When they showed up the system had been changed and disconnected just to work, and my home would freeze downstairs but be hot upstairs.They tackled my Zone system and put it back together as if the system was new. Chris came out to do the assessment and brought to my attention things that were not code ready. These things upon further researched could have caused me some serious money in damages if gone unnoticed. I would definitely recommend Sarasota Best Home Service in the future and for my AC needs.

Joseph H.

I previously gave this company 1 star because of its billing practice of providing an up front bill before starting the work. in my case I calculated the labor charge at over $200 an hour for an electrician who I felt did good work. As it turned out they had to come back 3 times because of problems with the internal wiring. I am sure they lost money on my job.As I said in my first review, the electricians they sent were impressive and did good work. in my case they returned to the job until they were able to fix the problem, which wasn't of their making. The company never balked at returning to complete the work for no additional charge I would recommend negotiating up front by asking how long they estimate it will take them to complete the job. compare their answer with the proposed bill. They will explain how they got to the number. I would definitely use them again.

Valentina R.

The worst experience I had!!! Just for an estimate they charge $289 and they tell $19. Don't ever give them your credit card!!!!! Prices are extremely high. Will tell all my friends- clients- DO NOT USE this Company!!!!

Aleksandra K.

I would give them zero stars if I could. Deceitful business practices, unbelievable rudeness and unprofessionalism. I initially reached out to this company on Thumbtack and was contacted by one of their branch managers from Naples. I explained the 2 minor projects that we need completed with partial electric and plumbing work. Adam gave me the price for both of $280.00 which was $80.00 over than what my parents paid for the exact same project mind you. I agreed nevertheless and he scheduled both the electrician and plumber to come out on Thursday. The plumber arrived and didn't even bother taking his shoes off and started reading install directions, which was the first red flag. I asked him if he installed similar upgrades before, and his response was ""few far and between"". I asked him when the electrician was getting here and he was clueless. I called the branch and was told by the service team manager Chris that he will send a message to the branch manager to call me. Then the plumber proceeded to tell me that he will write out an estimate. I told him that I already have an agreed price Adam gave me. He asked me what it was and I told him, he smiled and said, oh no, it's too low. I told him, no it's not for an hour job. I told him that I don't want him to waste his time and write out an estimate as I won't pay a penny more over what I was told by Adam, his response was ""too late"". Then he proceeded to go to the truck and call his manager. 15 minutes later he returned and said ""there's no record of Adam giving you an estimate"". I asked him, ""Are you saying I'm lying?"", did you call Adam?"". He said, ""no, I called him but he didn't pick and there's no record"". I said, ""fine, you can go, have a nice day"". Unreal. And an hour later, no call from his manager or Adam for that matter. Stay away!!!!!

Gail N.

Would Never use them for anything!! Way overpriced, and never fixed anything right. Had to keep calling them over & over to fix the same thing on my h-vac. Priced with other companies for the same work they had done & it was $2000.00 cheaper. Never ever call them!!

Shelli M.

still waiting for dry wall to be fixed!!!!
2 day job turned into a 2 week job that still is not 100% complete as promised over a month later!!!!
Frank I will not take this review or the others down and yes I am the caregiver of the family that you are screwing over. Your company has done multiple things wrong and nothing to correct any of it!!! for
1) You sent guys there from Naples that had no idea what they were doing they normally drive truck we were told
2) I thought a work day started at 8/9 a.m. not 11 a.m.
3) Call to say your coming and showing up hours later or not at all that day. come the next day and be told the boss sent us to another job.
4) Employee leaves for family emergency took 2 days and said he ""wanted"" to stay home the second one.
5) Client called to trying to resolve matter and the lady on the phone only wanted to push financing when she paid cash. No discount given for paying with cash either.
6) Way over charged for installation and purchase of a hot water tank. Could have purchased one at Lowe's for less than half.
7) still waiting for dry wall to be repaired over a month later!!!
8) Workers left water shut off for over 24 hrs on 2 different occasions.
This family has 2 mentally challenged adults and a bed ridden husband that requires laundry daily.

None of the guys that worked in the home were licensed, home owner asked.

Bad business all the way around!!!
Would never recommend.

shari n.

They advertise a $19.99 service charge to make you believe they are value priced. BEWARE!!!! They are NOT value priced. I had a very slow leak under the kitchen sink. One piece a the plastic needed replaced and I had the garbage disposal removed. It took 25 minutes. They charged me $350!!!! On the upside it was done that day and quickly. They are very over priced and I would only use them in a desperate situation.

David K.

Best Home Services came to my house to snake out a laundry drain line that was clogged. They showed me video footage of the clogged laundry drain pipe and charged me $349.00. I was told that if I used them for further service they would apply the $349.00 to it. Then they gave me an estimate of several expensive whole house options ranging from $2,300.00 to $3,000.00 which I cannot afford. I just wanted the one laundry line cleared. I decided to mull over the absurd costs for a day and called back to just have the one laundry line cleared. They told me they will not snake out the line because of old pipes. I have had Roto-Rooter come over to snake the line several times before without any problems. So I basically paid $349.00 to look at a video of my drain and they refuse to help me unless I cough up a couple thousand dollars. Total rip-off. Do not use these con artists.