Berkeys Air Conditioning, Plumbing & Electrical

Fred M.

I have used Berkeys a few times for minor repairs and had good experience with some techs and not so good with others. Service times were decent so, being new to Texas, they were the ones I called. Their last visit however was a horrible experience where they lied to me about the problem. One of our AC units wasn't working. Long story short, they told me we had rats in the outside unit that ate the wires. The evidence they showed me was insulation sluffing out of the condenser cover. They gave me two options, $4K to replace wiring harness and $6K to replace entire condenser. Crazy numbers for replacing wiring. My instincts began tingling because the hard sell got odd, they contradicted themselves AND they said I should do the neighboring AC unit too since it had rats as well. Well, it turns out they flat our lied, there were no rats nor any evidence of rats in any form whatsoever. The insulation they pointed to as rat caused, was actually just the breakdown of the insulation. No wires were chewed, not a shred of evidence that any rats had ever been in or near the AC unit. I found one chaffed wire that was obviously damaged due to the unit vibration, which was no where near the ""rat"" area. I had the wire fixed for $150 by an electrician. This was the type of experience one hears about on the news where shady contractors take advantage of people but I never expected it from a big HVAC company. No other way to say it but they tried to scam me in an epic way. I'd NEVER use this company !

Brian S.

Wow, reading the reviews for this company I dodged a bullet. I see their tv advertisements all the time and had a plumbing repair so I decided to give them a try and gave them a call. What is their tagline? Oh ya ""We're there when you need us"". False advertising. The attorney general should make them stop using this. They told me they were scheduling 10 days out and this was well before the big winter storm so no excuses. Berkey's you weren't there when I needed you and after reading all the reviews written here I won't be calling you for service again.

Jonathan S.

Would love to recommend them.

Tried to book a service on their website - had availability next day (today) -GREAT!

The call me the next day and apparently - due to a lot of emergencies..they won't be able to get to us until....April 13th. For a simple AC tune up and asked did I want to be on the books for then. Nope. Have decided to go with someone else.

I don't know what sort of scam they are running, but I guess they have my information now and can spam my inbox with offers - so they have that going for them.

Vic L.

Clayton Mowdy came to my residence to repair winter storm busrt pipe in master bedroom bathroom. Clayton repaired burst pipe & thoroughly checked every other system in my household. Washing machine, dishwasher, front bathroom sink & shower, + multiple outside faucets. I am comfortable that I've recovered from winter storm with no further plumbing damage- thanks to Clayton. Very personable friendly guy & clear explained all his actions & answered mine & wifes questions. Berkeys is fortunate to have such an excellent representative as Clayton.
HIGHLY Recommend Berkeys & Clayton !!!!

Max J.

On a day that I didn't expect to even need an electrician's services, the unexpected happened at a time we didn't expect, and of all the days that it happened on, it had to happen on a Saturday Night. Due to a freak accident caused by our doorbell camera going offline for 7 hours, it had shorted out areas within the house. Most electricians who are listed online advertise that they are on call on a Saturday night, but I felt like I was dialing for friends with no help in sight. Luckily for me, there was Jeremy Richardson of Berkey's. I never heard of them before, but I'm glad he picked up. He's a straight shooter and came at the exact time promised. After I explained the situation to him, Jeremy explained his process and explained what to expect and what would be involved. He's knowledgeable and efficient while working by taking the time to explain everything as he goes from one step to the next step. Literally, he was in and out within 45 minutes. We were impressed with the level of customer service and work ethic that he displayed. I know that if we ever need another electrician again, Jeremy of Berkey's will be the first person I contact!

Thank You, Jeremy Richardson!
Maxwell & Kimberly Watson-Jackson

Rita W.

The work i had done was well done I do have an issue with pricing, though. I was quoted a flat rate of 69.95.  I said ok and made my appt.  When the technician came and looked at it he quoted over 300.00. I had to ask for any coupon discount. I was told that was the pricing and the 69.95 was a just come to the door price. I needed my faucet repaired.  I cried to myself over pricing during the repair. I will not ever call a company I can't trust again when I specifically say how important pricing is on a fixed income. I have since been told by a company representative that he reqretted the pricing misunderstanding. There has been no further resolution. I can understand they have to abide by their pricing, but I want other people to be sure and understand what the pricing may be and be prepared.

Jaxon T.

Now I know why Berkey's charges a $69.00 service charge. Had them come out ( no time frame just a ""we will call when we're on our way"") to replace a water pressure regulator and the young man told us it was his first time out by himself. He seemed a little insecure also but I ask for an estimate anyway. He gave a quote of $850.00 with no guarantee and that we had to dig out around it for them to service it. No way. Oh, he got there around 3 pm. An easy $69.00 for a 10 minute visit. I contacted ACE plumbing got a time frame of 8 am to 10am. They got here a little after 8 and quoted $450.00 with a guarantee and they did all the digging and refilling. Thank you ACE plumbing.

Ken S.

In all fairness, I never got to the point of using them. I had a simple plumbing issue that shouldn't have taken longer than 30 minutes. They sent someone out to look at what I wanted done, and when I told him, he said it couldn't be done. When I pushed the issue, he called his boss, and apparently told him it could be done. He said he learned something new today.
Immediately, I knew this wasn't the guy I wanted to do the work. To make matters worse, he quoted me a ridiculously crazy high price. The price he quoted was 4 TIMES the price I got it done for. Again, to be fair, the stupid price they quoted me may have been due to the fact that the guy they sent out did not know how to explain exactly what needed to be done. The point being, they should screen the people they higher a little better.

C P.

Horrible company! Does not back up their work. They are crooks and usually are 50-75% higher than other plumbers in the area. Their technicians are not plumbers but salespeople. They try to upsell you their overpriced services. I would never use them ever again. Try other plumbing companies in the area.

Kelly P.

I had Berkeys HVAC out in the Fall of 2019 and again this past June. We had an AC drain that was leaking, well literally flowing with water constantly. It left severe stains on our second level patio and our roof. In 2019, the tech said he cleaned the secondary drain and it would stop leaking. I think we paid $300-400 at the time. It never stopped leaking. We called again. This past June, the new tech gave us an estimate of over $1,400 to fix it. He said our AC was not level and required all of these major changes. I called another reputable HVAC company. A+ Comfort Air and Heating. They did an inspection and discovered that simply, the primary drain was clogged. They blew it out. Charged us $75 and it hasn't leaked since. The A+ guy even walked me through all of the units as well as where they drain to and gave me some simple things that I can do for maintenance. I am so upset with Berkeys that they kept telling us it was an expensive fix and we let that water drain for months on to our roof and second story patio. I don't trust Berkeys recommendations or their pricing whatsoever. I also had their HVAC and electric Memberships where you were supposed to get discounted services. Not worth it. I gave them two stars only because both tech's were nice, but again, I feel like they were trying to take advantage of me. (They also tried to sell me a very pricey duct cleaning) I knew Berkeys wasn't cheap but people had told me that they did great work. That is not the case. I am not sure what happened with them, but I would not even give them a call had I known what I know now.