Berkeys Air Conditioning, Plumbing & Electrical

Chris S.

This ridiculous company does terrible work and tried to charge $15,000 (yes $15K) to replace ONE condenser for a small single-story home. Pure highway robbery.

Jennifer's Husband L.

Jesus dropped by and fixed our A/C unit. Thank you Jesus.

Berkeys have been over to the house a couple times now- nice guys and always wear those footie guards when walking around inside- very classy.

The girls in the office ALL have nice phone voices. And are very helpful

Edward L.

Not a good experience what so ever sorry I even have to give 1 Star. Called got a $39 quote for fee just to come out. Then roommate called them back to make appt told him $69 then he told them we got a quote $39 she said oh you have pier and beam it is $39. They never showed up. Called at 2:02pm they said oh there is no guarantee the 10-2 window. He called back at first they said they were in a meeting we will call you back. I've worked in customer service all my life. I was shocked. Then he called back again when they didn't show and they said no it's $69 for the visit. Hhhhmmmm oh yes we cancelled the appointment. Save yourself some aggravation. Call someone else like we did. NIGHTMARE

Thomas L.

Very disappointed in your company. Called Sunday was told 150 service fee to come look at AC . Got a call about an hour later told the can't make it till Monday but to call the office at 8 A.M. called Office told the service fee is now 250. After being your customer for over 15 years our relationship is OVER! I will be sure to let anyone that will listen how you price gouge customers while you call yourself a 24/7 company. I found a new provider who charged their everyday customer price . Good luck Berkeys as you just lost a customer and a person who will not recommend a price gouging company that you are!

Ronald T.

We have been BAM customers for numerous years. A tech came out 3 weeks ago and advised us our A/C unit needed 3 to 4 pounds of refrigerant, yet he couldn't locate a leak. The price quoted seem way too high so we declined having this service performed. I had another company come to check our unit and was advised the locks place on our unit were not accessible with their universal key. I also had another company also advised have never seem locks that were on my unit. Though Berkeys is denying placing these locks, even though they are only company who has serviced this unit. They were able to remove using channel locks. To my amazement our unit was not low on refrigerant at all. Berkeys is pointing their finger at training issues with tech. I will never use their service again and suggest everyone needs get 2nd opinion before allowing any work and service performed.

Patrick D.

One of my Air Conditioners went out on me 3 days ago on a Sunday evening. Not trusting contractors is a policy of mine. My wife and I are living on SS alone. I cannot afford to risk choosing the wrong company for something as expensive as an air conditioner. The first contractor came out here and was an honest person, only thing was he was not a full time technician working this job during a summer break from school. He knew enough to know he didn't want to do the work required to repair it. He was encouraging me to buy a new unit. He quoted a price, only to call back an hour later to increase the price by doubling it to $10k, saying he made an error. He was apologetic. I declined the order and called Berkeys. I spoke with a Technician named Tren. He came out took a look at the unit and within 10 minutes he told me exactly what the problem was and was and how to repair it .He explained to me everything about the problem and the repair. He saved me $7k and had it repaired the next day. His crew was professional and knowledgeable. They were quick and neat. I was exceptionally thankful about the savings and the great repair they performed. I want everyone to know how pleased my wife and I are with this company. Honest and knowledge at a fair price. I highly recommend Berkeys and Tren to anyone needing a repair on AC, plumbing and electrical work. Thank you Tren...

Steven B.

Ok, I had a compressor go out. They came out and gave me an estimate of $5,000 to replace the compressor (because it uses RU-22). They estimated a cost of 10,000 to replace the entire unit! Just browsing over the average cost to replace a 2/12 Ton Trane system it is no where NEAR that cost! Looking at other reviews this seems pretty much the norm for this company. I would stay away.

Brad P.

Ripped off on 2nd appointment. Was overcharged and the guy added to the job without giving me a quote. I received a huge bill. The company made a slight adjustment but not inline with what I should've paid. I would give them a 1 star, but they did come out another time before and they sent a guy named Brandon. He's a stud, so ask for him if you are going to use Berkeys.

Deb B.

BEWARE: I've been a loyal Berkeys customer for many years and have been misled way too many times. First, they ""sold"" me on some inferior AC units that have been trouble year after year. A leaky faucet garnered a $2300 estimate to repair and replace the hand set.....though a trip to Ferguson Plumbing and we fixed it ourselves for $35 with a little ingenuity. This time it was a leaky shower head that came with a $1300 estimate to repair, not including the brick repair caused by going through the wall outside to fix the plumbing. A second opinion and repair cost only $54. It took me way too long to realize they're ripping people off. I Do Not Recommend using this company for anything. If you do, get a second opinion before spending needlessly.

David A.

Called for a routine AC checkup. Scheduled appt was from 0900-1300. Received a call at 0748 and was told that the technician was on his way. My kids came downstairs while getting ready for school and told me that the upstairs was very hot. Upon inspection, I found that the recently installed Nest thermostat was not working. I knew that I needed to replace the Nest with the old thermostat prior to the arrival of the technician Jorge. I obviously did not have time. He arrived and told me that the thermostat needed to be changed in order for him to check the unit. I began working on it as he stood by and watched. I was having difficulty with one of the wires and asked if he could assist me and his response was no, not without charging a $149 service fee. Really? For connecting ONE wire?? Next, I need to troubleshoot your upstairs unit sir and that will be $149 service fee. The findings was a blown fuse. The charge for a fuse $23!!!!! The customer service was terrible and I would not recommend this company to anyone. It is all about the money!! Do your research!