Arrow Electric

Laura W.

Matt and his team are great: professional, courteous, and efficient. Matt was willing to discuss options with me and came up with some creative solutions that saved me lots of money. I think that I got a terrific price on a long list of electrical issues from major to minor. It was a pleasure to work with Matt and James, and Norma at the office was equally professional, friendly and efficient.

Judith A.

Matt has done a considerable amount of work for us since we moved to the area in December. He worked on all of our lighting issues, installed four smoke/carbon monoxide detectors, and tackled a very complicated recording studio from the ground up, rededicating lines, replacing double lugged units and installing new circuit breakers. He is full of information to share and very comfortable and easy going to work with. He and his assistant James are always cheerful and willing to help us with anything. They are thorough professionals and Arrow's prices are fair. Norma, in the office, is an important part of Arrow's team, and she facilitates the solving of your problem as soon as possible in such a friendly, helpful way.

Kathleen H.

This is the Electrical company you are looking for! Matt and James are professional, knowledgeable and do a tremendous job. You might be able to find a cheaper estimate, but you will never get the level of service from any other company. When we purchased our home in the fall of 2011, they changed out all of our outlets and switches, added plugs and even removed some extra switches which weren't needed. They just finished wiring a hot tub for us, and Matt made the time on a busy Friday to do it, so that we wouldn't have to wait to use the new hot tub! Norma handles all the scheduling and my endless questions with good humor and grace. I truly cannot recommend them highly enough!

C H.

I had Matt and James return to put in electrical throughout my whole house based on a quote from early in 2012. The work was completed just as I requested, they cleaned up afterward and the price was just right.

I plan to use these guys for all my electrical projects in the future.

Thanks Arrow!

Brendan S.

Courteous, funny, and creative workers who do an exemplary job. Installed and wired a window AC, ceiling fan on a high vaulted ceiling, and a dedicated circuit for my high end audio system. Regarding price... Quality work and service is what you get. I'd rather have it done right the first time and pay a little more. If you want people who show up on time, do the job without taking short cuts, and use quality parts, these are the guys, period.

Christina S.

This was truly a great experience! On the phone, ""Norma"" was efficient and friendly and very helpful. When Matt and James arrived, they were also professional and friendly. Matt quoted a very fair price for the work and they were fast, knowledgeable and efficient! I will recommend Arrow Electric to everyone and I will continue to employ their services for all of my future electrical needs!

G R.

Beware of plumbers and electricians who want to quote you a flat price for a small job! They usually charge 2-3 times more than straight shooters who work by the hour--and that is what you need to know about Arrow.

I didn't use Arrow because their quotes were outrageous. I knew this because my father was an electrician, and because I have done numerous remodeling projects. I know approximately how long it should take to do certain tasks.

I asked Matt, after seeing his quote, how long he thought it would take to do the work I needed. In an instant, he went from smiling and pleasant to furious, and stormed away. He refused to discuss the matter.

I had the same work done by *******, on an time and materials basis, and the cost was WELL UNDER HALF Arrow's ""bid"". ******* is a licensed electrical contractor, the work was superb, and they didn't try to sell me a lot of pricey parts I didn't really need. One doesn't have to pay Arrow's prices to get good work. An honest, competent guy working by the hour is the most economical way to do small jobs and repairs.

J C.

They don't make businesses like this anymore. Matt was the consummate professional with my electrical situation. He has a work ethic that harkens back to the old days. Very professional, dedicated, FAIR, knowledgeable and thorough. Plus he takes time to educate you so you understand exactly what is needed. Let me also say, there are some folks that the minute you meet them, you trust them. I felt I could have left my house that day completely in his hands and not thought twice. As a single woman who knows nothing about this area, trust is paramount. Norma is also great on the phone, gets back to you in a timely manner and is just sweet to talk to. HIGHLY recommend Arrow Electric and would choose to give this smaller 1st class company my business in the community any day. Will not hesitate to call again!

Treads G.

The people at Arrow were great , both on the phone and in person. They squeezed me in because I thought I had an emergency . They told us we could replace our panel now, or if we wanted later. They even gave us a free used replacement breaker. As I was in the process of having solar panels installed, it ended up to be more efficient to let the solar company do it. HOWEVER, the people at Arrow were on time, efficient, and clearly honest and knowledgable. Though I wasn't able to use them for this job I will definitely be keeping their name and number for the future. I am very impressed with Arrow !

mark p.

In life, you need goto experts for medical, dental, accounting, legal, plumbing, and electrical. Happily, we found our electrical experts in Arrow Electric.

We've used Arrow three times in the last year in our 1920's vintage Petaluma home: once for a whole-house fan installation, once for electrical service for an on-demand water heater, and once for CAT6 Ethernet wiring for our house and garage. And when we need electrical for a fourth project, we know exactly who to call.

They're a small shop, but very good not just in electrical, but in electrical plus dealing with old construction plaster. Our half-dozen Ethernet wall plates were installed in plaster without collateral damage.

Matt always arrives in clean, professional uniform, and wears footies in the house. The footies are a nice touch, but not something we expected or insisted upon. Still, to have thought of it and acted on it is a nice touch. And Norma always calls to say Matt is on his way, so you know when he will arrive.

This is a great small business, and I look forward to calling them to get new projects done, rather than dreading it, not knowing what exactly I'll get.